19 Illinois Mitsubishi Dealers

I talked with Mike about ordering a vehicle and he called - tcnickmatt

I talked with Mike about ordering a vehicle and he called me back with the information I asked for. I will continue to work with Mike and this dealership.

Pan pan was very nice and helpful with my car purchase - Cash_danny

Pan pan was very nice and helpful with my car purchase today. Great job pan pan keep it up!

I did also appreciate the assistance that was provided by - Lorena

I did also appreciate the assistance that was provided by Martin in the financial department. He went above to ensure approval and satisfaction with my purchase.

The process went very smoothly! Jason was patient and... - Isabella C

The process went very smoothly! Jason was patient and explained everything well and is a great conversationalist :)

Everyone at this dealership was very respectful and - LenaRu

Everyone at this dealership was very respectful and straightforward. There wasn't any pressure and no one tried to bs me, everything was upfront and they were incredibly professional.

Trey is a wonderful salesman. - mia.nunn

Trey is a wonderful salesman. He really made me and my mom feel like family. He was very upfront and honest with us every step of the way. Trey and his General Manager Dennis crunched the numbers to get me in a price range that was affordable for me and I really appreciate that. What a wonderful team @ Suburban Mitsubishi Matteson!!!

Went in for service/maintenance. - Oscar

Went in for service/maintenance. There was little to no wait for dropping off vehicle. Jessica explained everything quickly and clearly. Great service overall!

Hiding Car Defects - Mazen

I went to buy a used 2010 Mitsubishi Outlander SE. The sale representative said it is a good car ready to go and inspected by the dealer mechanic. When I wanted to test drive the car, First the car did not start, and that is why I saw the car running before even I arrived to the dealer, so the Battery is dead or the Alternator is not working. Second the ASC system service required sign turned on. Third; when I turned the AC on, the compressor was going on and off. So I was totally disappointed and just got out of the car because I already wasted time jumping the car at the beginning. The problem is they are Mitsubishi Dealer. I personally will never trust them anymore.

Salesman Jim Miller was great to work with at Max Madsen... - webzito45

Salesman Jim Miller was great to work with at Max Madsen Mitsubishi. I was trying to make a trade but his buying team offered me too low a price on my trade in and I just couldn't get there on the deal! Jim Miller was very helpful and I really wanted to do a deal with him as he was so great but just couldn't get there! I'd recommend working with Jim Miller if you're in the market for a vehicle!

after more then 8 years Joe Ryan treat me as piece of... - Jester479

after more then 8 years Joe Ryan treat me as piece of s.... . never again buy car from them and never again go for service. i have 3 dealers close by ,but i always go to them but after today never again. Joe Ryan get a live and go somewhere else . I was wait more then 24 hours for info about my car.(never happen before). then he hang up on me when i was try get some info how long my car going to be in the shop . car was under factory warranty but he was try charge me for some things. i have extended warranty . i rate them today very bad in all categories most because of service

Did business over phone and internet - Patrick V

I worked with Mike and he was great. He was very friendly and willing to work with me over the phone and via email as we live fare away. He sent me a breakdown of the truck at the "out the door' price so there would be no hidden fees pop up and I could see if I wanted to make the trip. Ultimaltey, we bought a truck somewhere else, not because of Mike and or the dealership, we simply found a truck that matched what we wanted more than the one they had listed. Thanks for you time, -Patrick V.

Amazingly nice dealership experience - Patel,Asma

Me and my husband like awesome experience buying a new car with this dealership.very pleasant welcome and customer service.they so much made efforts to get us the car we want.specially sales manager THAIJS DE KOOL,product specialist CLAUDIA ZIERS AND business manager CHRIS NORTON,you guys are amazingly great 👍.more than 5 stars for you.we highly recommend this dealership to everyone.

Exactly What I Wanted - StacyLynn

I went in with an idea of what car I wanted, shared this idea with my salesman. Not only did he find a car that fit my idea, but it blew all my expectations out of the water.

Best ever car buying experience - screen

We are in our 70s and 80s. We have always been 2-3 vehicle owners at a time. Experienced countless trade-in and new purchase vehicle deals. Working with Brian Wingert was the BEST experience we have ever had trading vehicles with any dealership. First time we felt the salesman was truly trying to meet our needs rather than talking us into a deal. Brian listened tentatively and answered every question we had and even did deeper research on the vehicle we were interested in. As long as Brian is at Napletons, we will go there first for any vehicle needs.

I believe the review written by will t posted here to be... - Lydia

I believe the review written by will t posted here to be written by one of the salesmen at GRAND MITSUBISHI by the name of Bill T. (will t) wrote it. And should not be allowed, it is against your terms of service rules for someone working at the dealership to write their own review using dealership internet connection, not only did they scam my mother in law, now they are scamming the internet review of their dealership.This place takes the cake all the way around. The reason I'm saying this review is a scam is because I informed that owner how HORRIBLE their internet rating was and instantly that review was put out there. I would appreciate Dealer Rater looking into this and removing their scam review of themselves.

Truly a painless experience. In and out in less than 90... - CubsGuy2016

Truly a painless experience. In and out in less than 90 minutes. Didn’t get the run around. Everyone was friendly! Highly recommend! Chad was great!