22 Massachusetts Subaru Dealers

Very nice to work with Eric. - STEVETANG.H

Very nice to work with Eric. No pressure and kept me informed on when my car was arriving.

Let’s be honest - most folks don’t “enjoy” buying cars, - melissamahoney1979

Let’s be honest - most folks don’t “enjoy” buying cars, especially not in the current buying climate post COVID. Laura turned what was an experience I was dreading, into a simple and smooth transaction. She listened to my needs around pricing and budget, and fit me into a car that surprisingly exceeded what I thought I could get - which ended up being a brand new 2023 Outback. The process between time with her, “deal making”, and the finance paperwork took maybe 3 to 4 hours total - which to me was a miracle. Laura is knowledgeable about the cars she works with, and completely up front around cost, rates, etc. i found the entire experience refreshing. I also loved Laura’s sense of humor and we had many laughs along the way. Since I now live in this area, I’d happily purchase from her in the future and refer her to friends nearby. Thanks so much Laura for helping me!

Courteous people very committed good atmosphere I would - chirinicson

Courteous people very committed good atmosphere I would recommend to friends and family this is my second experience with them.

Please visit Metrowest Subaru when looking for a new or - shumb

Please visit Metrowest Subaru when looking for a new or used car. Great, knowledgeable sales people. Mark Soloway was a great help. Try it. You’ll be impressed.

First time at this dealership and it will certainly not - Whitefamilysports

First time at this dealership and it will certainly not be the last time. Great experience. Fozi Hader was outstanding to work with. He made us feel like we were family.

Brandon is one of the nicest service managers I've had - jesse

Brandon is one of the nicest service managers I've had the pleasure of working with. He cares and goes the extra mile to ensure things are sorted out well. I appreciate his energy and patience in taking the time to explain things and answer questions I have.

I’ve had some problems in the past but I believe they - RILEYSU

I’ve had some problems in the past but I believe they have turned things around and I am very satisfied with Copeland Subaru.

Clay was a pleasure to work with! - Meredith

Clay was a pleasure to work with! Amanda was great as was Paula and Laura who handled all of the follow up. What a great team! Car shopping is not always fun and can be stressful- this team made us feel welcome, appreciated, valued and that we were being treated fairly and respectfully. I would HIGHLY recommend Clay Subaru!!!

Great efficient service with pleasant helpful people. - smithdent

Great efficient service with pleasant helpful people. Friendly easy check in very comfortable waiting area and easy checkout and departure with a nice clean car to face the day. Thank you, Peter Smith

Great service. - Carr.H

Great service. No pressure sales. They take the time to listen to you and make sure you understand the process as you go along. Max was great, made us feel relaxed and comfortable and went at our pace and did not try to rush anything. Explained everything thoroughly and went the extra mile to make sure we left happily with our new Subaru! The whole staff was very friendly and welcoming! I will definitely go back for my next vehicle and will recommend McGovern Subaru to friends and family! Thank you all again!

Had a fantastic experience with this team yesterday. - Candace.rebecca.smith

Had a fantastic experience with this team yesterday. I have been driving a 2005 subaru outback since I was 16 a over a decade - and finally on our way on vacation she finally gave out! The service team was so helpful (and gentle) in explaining my options - in particular Kayla was a godsend for us in the moment and was not at all pushy about what we should do. She connected us with Doug in sales who, again, treated us like family, was very sensitive to our financial limitations, and went out of his way to explain all our options for cars and financing. Its clear these folks care about their customers, even the ones who fall into the autofair unexpectedly and without much to spend, crying over their 17 year old car. We left happy with a certified used car that I trust - couldn't have asked for a better team.

RUN ! - maritime58

RUN !!!!! as far away from this deceptive bottom feeding dealership , they won't sell you a car unless you agree to all of the extra add ons and the big price tag for them. I got all of the numbers for the car over the phone and when I went to the dealership to put a deposit down the numbers where much higher and if you had your own financing they wouldn't sell you the vehicle . Car dealers like this need us more than we need them but right now they act like they are in the driver seat and doing us a favor bending us over to take our money . Shop around and you will see that there are car dealers that care about their customers and not just their bottom line . RUN FAR AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Patriot Subaru saved us thousands of dollars from the - [email protected]

Patriot Subaru saved us thousands of dollars from the great Service Department. We had our 2005 Subaru towed here after being towed to other dealerships who were dishonest when we relayed the diagnoses to our mechanic. Nikki Ormonde was our Service Advisor.

My wife and I just purchased 2 crosstrexs. - Tim Hoctor

My wife and I just purchased 2 crosstrexs. We had the best experience with our salesman Joe Rogers!

Hands down the best dealership I have ever done business - Sears.SJ

Hands down the best dealership I have ever done business with. They stand by the vehicle’s the sell and are definitely in the business of making lifelong customers.

My experience a Quirk Subaru was fantastic. - frankc55

My experience a Quirk Subaru was fantastic. Ben was great to deal with he was professional and a pleasure to buy from.. Overall I rate this 5 stars.

This service department is fantastic. - Allie

This service department is fantastic. Roger got me in without even having an appointment and never having been in the system before. He treated me with respect and throughout my entire experience I never felt like I was being undermined or overlooked. Many places I’ve gone are extremely condescending to a small female like me, even when you know your stuff, and I never once got that impression here. Highly recommend coming here for service.

Bought a car (Subaru Forester Wilderness) from this - Ricofilv

Bought a car (Subaru Forester Wilderness) from this dealership and I couldn’t be happier. Mr. Keith has helped me decide the best option for me. Very happy with my purchase

We recently purchased a 2021 Subaru Crosstrek. We had the... - clwalker

We recently purchased a 2021 Subaru Crosstrek. We had the good fortune of having Lisa Courchaine as our Sales Person. She did an amazing job. From start to finish, she was extremely professional, helpful, knowledgeable and pleasant. She made the car buying experience a REAL pleasure. Ray Brien took us through the financing process. No pressure from either of them, which was refreshing. I recommend this dealer and Lisa! I have been a Subaru owner since 2000. This is the 4th Subaru I've purchased from Long Subaru.

Here’s my final update, I did have a bad experience... - mama.butze

Here’s my final update, I did have a bad experience trying to reach out to the service department about a windshield spontaneously cracking two weeks into ownership, one claim against my auto insurance later the windshield is fixed. About two months later I had an engine code pop up and they’ve been nothing but helpful so far. First impressions with the service department aside, this second experience has been painless so far Acceptable experience with this dealership during purchase. Currently there’s a shortage of new cars at pretty much every dealership so it wasn’t surprising that they didn’t have any on the lot, no other Subaru dealerships in the area did either. Unlike the other dealerships I visited this one would take deposits to hold a new car that was still in transit! Other dealerships wanted full payment before they would reserve a car that was on its way. There was some miscommunication about the port date being the arrival date, so I did get the car approximately two weeks later than I initially expected. The salesman working with me and his manager did apologize for the miscommunication and offer some good will negotiation to make up for it. The entire experience was very low pressure, I was not badgered about warranties or add ons at all! Options were explained and I got ZERO pushback when I said no thank you. (This is the only time I’ve EVER not been met with a pushy sales pitch for the add ons or warranty) The salesman did a good job explaining the features of the car, which are numerous. While I didn’t get any amazing deal or discounts (no one is due to chip shortages and super low inventory so no surprises there)

Apparently internet sales is not interested in selling... - va19

Apparently internet sales is not interested in selling cars.. I made three attempts to contact Lacey a quote and no response. She claims she left me message.. Bull. We all have caller ID and that excuse is as lame as the dealership Lost a sale!!