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AutoLand Toyota

Springfield, NJ

4.8
562 Reviews

170 Route 22 East

Springfield, NJ

07081

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562 Reviews of AutoLand Toyota

December 05, 2022

Terrible customer service! The woman who was helping me during my oil change was beyond rude and degrading. I couldn’t afford something and she immediately made me feel bad abo More

by Lindseynplumb
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gwen
December 03, 2022

The service was excellent. My interface with Autoland was responsive and I was kept updated on progress. I appreciated the attention to my issues and will continue to be a More

by 2009toyotacorolla
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Rice
December 01, 2022

The website is not that good. ..you have to end up calling, but the folks working there wee super More

by jcassidy16
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember their names
November 24, 2022

Service was on time and on point. Thank you very much for your time and attention. More

by inspectorcosme
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete in service department
November 24, 2022

Service was on time. Every charge was explained and approved in advance. Good advice offered by personnel. Staff were polite and competent. More

by haftgluckman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
November 22, 2022

Always very happy with the service on my vehicle as well as an awesome customer service rep who was polite, informative and very professional as always. More

by castromao
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cabaleiro
November 19, 2022

First rate. Had a few questions about my 4-wheel drive and the service man took the time to explain how the system works. Very informative and friendly. More

by fokkerdr1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
November 12, 2022

Efficient. Pleasant. Informative. They took time to explain and answer questions. Treated me with respect & made sure I was comfortable. More

by Kdequollo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Wong
November 04, 2022

Had my first check up and everything went smoothly. Everyone in the service department was friendly and polite. It was a very good experience! More

by thenonnas1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don't know
October 24, 2022

The salesperson- Melvin, is very professional and caring. His attitude to us is very nice! We visited other dealers, actually after we met Melvin, we decided to buy the car in Autoland. During the process of More

by tzcui
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Mathew
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