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Cardinal Buick GMC

Belleville, IL

3.3
30 Reviews

3800 West State Route 15

Belleville, IL

62226

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30 Reviews of Cardinal Buick GMC

December 06, 2022

In the past, this dealership had A1 service with fixing my vehicle. This time around is horrible. My truck has been sitting nearly a month and they can’t get me a loaner vehicle to get back and forth to wo More

by curtisbownes
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda and her Manager
November 17, 2022

Matt colombo was awesome to work with and helped me get into my dream truck and kept my monthly payment right where I wanted it! More

by sdjolliff
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Colombo
November 15, 2022

Purchased a used 2019 Buick Encore on 10/31/22 Guess with it being Halloween I should have known I'd get tricked. Inspected car in the rain and missed curb rash on the right front wheel. Someone at th More

by petepal43
Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Behnken
November 14, 2022

Thank you Cody for the brush off . pickup my new 2022 truck from webber Chevrolet More

by Larry b
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody
October 04, 2022

This was the Best experience I had from dealerships , everyone was Amazing , A BIG THANKS TO TERRANCE McCOMB His an Awesome Guy , Please make sure you asked for TERRANCE when you Go to Cardinal Buick G More

by diaranguel
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terrance McComb
Oct 04, 2022 -

diaranguel responded

Many Thanks

August 27, 2022

2021 I had a bad experience with their service, and again August of this year. More

by Mischellecarp
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bradford Coblentz, Emily Wakefield, Service Manager, I asked to speak and he never surfaced after waiting an hour. So I got up and left because I had a Dr’s appt.
July 20, 2022

Cree assisted me as well as Hunter. Awesome service from both ladies. Never let them go More

by Synica
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cree, Hunter
June 23, 2022

Despite our phone agreement when I got there after driving for 40miles one way they unapologetically declined my offer even without giving a possible offer only ultimatum. When I left I reached back t More

by stankagz22
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Quan
March 10, 2022

BAIT and SWITCH! ! Have been going to Wagner for more than 30 years, the dealer was sold to Cardinal. Been going to Cardinal for quite some time. New turn over of s More

by Jenny Nicolay
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service department.
December 06, 2021

Yukon was a piece of xxxx. Every service light was on, every check engine light was on, running on 6 cylinders, none of this was told to me by 4 different sales people over the phone. I drove over 60 mil More

by Paulclarkcarpetcleaning
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dave, visha, londa, and 2 other people.
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