20 Washington Hyundai Dealers

This particular review relates to a service advisor Greg... - Chuck’s here

This particular review relates to a service advisor Greg Breininger. Today I attempted to call the service department to verify my appointment for times. Each time I called someone, and Greg three times, but answer the phone and asked me to hold. After being on hold for up to 15 minutes each time I gave up. I showed up at my appointment an hour early because I was not able to confirm my appointment. Twice during my wait for my car I went up to the counter and he said I will be right with you… The first time I waited 10 minutes while he typed on the computer and finally went and took a seat. The second time I waited for over 10 minutes and then another gentleman called my name to let me know my car was done. Neither time at the counter did Greg acknowledge me after he said he would be right with me. My usual experience with this dealership is very positive, but in this situation Greg made me feel like I did not matter.

We worked with Jacob Wilson, Many times over the years, - cnatrainingschool

We worked with Jacob Wilson, Many times over the years, and follow him to each dealership he works at. He is the best and nicest Sales person we have worked with. Always honest and straight forward with us, and always knows everything about the cars. We look forward to our new Palisade Purchase.

My family has bought several cars from this dealership - John

My family has bought several cars from this dealership and we’ve worked with some of the same people who have been there for several years and that shows a strong working relationship between employer and employees which is not common in the car industry. It’s very nice to work with people like Patrick Martin and Jeff plunket, John and JoAnn Flick

Mike burns was incredibly helpful and even after making a - Towermike.osborne

Mike burns was incredibly helpful and even after making a purchase his following up was amazing

I’ve purchased many different cars in my life and dealt - Alan

I’ve purchased many different cars in my life and dealt with many dealers and salespersons and Jessica Adams at Kirkland Hyundai was the best salesperson I have ever dealt with. She is very knowledgably about the cars she sales and spends the time to explain with no pressure to purchase. I highly recommend her if you’re in the market for a vehicle.

Working with D'Angelo was a breeze. - Amanda

Working with D'Angelo was a breeze. He made everything easy. We set up a time to come test drive a Palisade they had in stock, it went well, happened to be exactly what I wanted. I test drove with him, and then he let me take it home and play around with it a bit. When I got back I let him know I wouldn't be paying over MSRP due to another close by dealership charging MSRP, and he worked it out to have me only pay MSRP. I had my 2 children with me and he made sure they were taken care of as well.

What an amazing experience with this team. - SteveC

What an amazing experience with this team. They were warm, welcoming and so accommodating. My day went longer than planned, and they offered me a back room to take a work call, offered water and options on how to best purchase my vehicle. The financing was simple and easy. No pressure, just over the top client service. I was evening running late to an appointment and left my wallet. They called me 3 times to make sure I knew I left it, and stayed after closing for me to come back and get it. I will come back every time I am in the market for a Hyundai! Zia was wonderful on the sales team and Amanda was a breath of fresh air on the finance dept.

I would like to update my previous review. We had a... - Adam Lorenz

I would like to update my previous review. We had a complication with our Tahoe order do to this crazy market and the lengthy order time for the vehicle. Titus-Will came through in the end even though they basically could have sold the vehicle to someone else for $5,000 more. Thank you for your commitment to customer satisfaction. I would happily recommend Titus-Will to all my friends and family.

We purchased an Ioniq 5 Limited from Car Pros Renton last - jimbellomo

We purchased an Ioniq 5 Limited from Car Pros Renton last week (11/22) and the next day our salesperson sent me an e-mail asking if I would say good things about him on the survey I would get from Hyundai. Here is what I told him: I have to tell you that right now, I am NOT very happy with our experience. The car is driving us nuts. Let me list the problems we are having: 1. I have been trying for more than an hour to set up BlueLink for my wife, and I have spent almost half of that on the phone with your tech support before they hung up on me. They had my phone number, but they have not called back. You should have added my wife to the account when you added me. 2. The car was NOT detailed very well. We have been continuously finding pieces of plastic and labels still stuck to the car just about everywhere. Inside and out. I have spent a lot of time peeling them off. There is the residue of tape and stickers all over the windows that I will now have to try and scrape off that should have been removed. 3. It would have been nice if someone (You?) had shown us a few things about the car, like how to disconnect the charging cable after you charge. That took about half an hour of searching and watching Hyundai videos while we needed to leave the house. 4. We are still very upset that the day before when you called to set up our appointment, you said you would have the car fully charged. The car was NOT fully charged. We have yet to see it above 55%, and that is after charging it on the 120V charger for 36 hours. This is the equivalent of selling me a car with a quarter tank of gas. Our Subaru had more than half a tank. We kind of thought you were going to have it fully charged as you said you would. When we finished our test drive, I remarked on this, and you said you would go and charge it up. Yet, in the almost 2 hours we were with Tanner signing papers, nothing changed. The car still had the same charge it had when we test-drove it. I think this covers it. This is what I will be putting in the survey when they send it. At this point, while happy with the car, we were NOT happy with the sales/service experience we had at your dealership. When someone spends in excess of $70,000 for a new car, that person expects that it will be a good experience. This has not been one. Sadly, we will NOT recommend Car Pros Hyundai to anyone. In fact, we will show them this note. Since I sent him that e-mail, he has yet to contact us to discuss any of these problems. That's just sad.

My wife and I traded in a Toyota Corolla to get our... - vanzandtrl

My wife and I traded in a Toyota Corolla to get our Sonata and the vibes were great. No pressure buying experience and very friendly staff along with a very good price made our experience 5 star! Highly recommended!

Knowledgeable, Best Price Forward - NaterRater

You won't have to haggle on price and given their location you will save on tax compared to dealerships further south on the I-5 corridor. Craig is very polite and knowledgeable about the cars he is selling. A step above salesman I've worked with other places in the past. I received a fair offer for my trade. (You will always get more if you sell it yourself...) Finance offers things you don't need, like paint protection, and things you may well not need, like extended warranties. They are not pushy so don't make yourself feel rushed when your talking with them, take your time.

Great experience provided by Paul H. - DG

Great experience provided by Paul H. Will be bringing my friends and family back to do business here!

My sons brand new Sonata sits at the dealership awaiting... - Dadams

My sons brand new Sonata sits at the dealership awaiting a new transmission. 4two months.

New Car - ae7aw

Great dealership and customer service. This was my second new car from Rairdons. I will recommend Rairdons to friends and family. Thank you for your support.

Absolutely the worst dealership,communicated with 5... - mark.mikk

Absolutely the worst dealership,communicated with 5 people with no one calling me back to explain what happened,which is this. Columbia Auto Center Colleen Roberts Appointment Coordinator Sun, Dec 27, 2020 told someone would be in contact soon 5 emails back and replied to then no contact so i initiated again on 12/30 in between recieved call from customer service they said sales willbe contacting you as soon as possible 12/30 recieved from Colleen Roberts -The sales team has received your information and should be getting in contact with you at their earliest convenience. I know they are looking forward to working a deal with you. Thank you for giving us the opportunity to earn your business. Received no reply,on 1/3/21 I got on there website and messaged I will buy this truck got reply from Kahlee saying now my salesperson This was sunday told Kahlee I would be there tuesday with cash for asked for price was told,sounds good.asked for extras over quoted price was told 350$ for paperwork said fine see you tuesday. 1/4 Monday asked about availability of trip permits,Columbia ford had none,Kelso was closest place to get one.After research I found a place to by trip permits 7 blocks from dealership. Fine said I would be there tomorrow between 10 and noon, will call with eta when on road,got reply sounds good. 1/5 9:01 AM sent on way eta noon. Got Reply from Kahlee,Awesome drive safe 1/5 11:10 AM received from kahlee,hello just wanted to update you someone just came in and paid cash for the truck.I replied are you serious,kahlee responds unfortunately yes. Called to talk to management around 5:30 no management available was talking to salesperson (male) explained serious grievences was told management would be calling next day never got a response.

BEST car purchase experience:• trade in quote• test... - Bob & Steph

BEST car purchase experience: • trade in quote • test drive • team work all around • in and out in a little over 2 hours • HIGHLY recommended dealership

Best of the best - Beth H

Bought my new Wrangler from Jay LeClair tottaly awesome person very knowledgeable. Made getting my vehicle as of easy. Everyone should use them. Thanks again

Amazing Customer Service - Juno

Doug's Hyundai has the most amazing staff. I purchased a Genesis G80 on April 5th from Leo Rojas, he was very informative, listened to exactly what I wanted and gave me just that. The process from beginning to end was quick, painless, and finance was a breeze! No pushy sales people that try to get you to purchase something you didn't want. I heard employees speaking multiple languages with other customers which is not something I've heard at other dealerships, so that's a bonus for those where English is a second language. The car itself was cleaned up and delivered spotless with a full tank of course. I would recommend this dealership and Leo to all of my friends and family!!