Dealer Reviews
Service Reviews
Cars for Sale
Log In
All Salespeople
Sales Department
AutoNation Toyota South Austin
Austin, TX
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Filter Reviews By Type
Showing 1,080 reviews
December 06, 2022
Maintenance is performed in a timely fashion and this time at relatively low cost. Work was completed in the time I was told when I dropped it off. Appears to have been done correctly. time at relatively low cost. Work was completed in the time I was told when I dropped it off. Appears to have been done correctly. More
by joycepulich
Employees Worked With
Jared Jones
Helpful December 06, 2022
I had a very good experience at this dealership. My sales person was Barry Isbell and finance person was Torri. Both were very personable and knowledgeable. No high pressure and very efficient. My sales person was Barry Isbell and finance person was Torri. Both were very personable and knowledgeable. No high pressure and very efficient. Barry did the best possible to find the vehicle that I desired. And Torri definitely knows all about the finance. We were there pretty late in the day and they even fed us a pizza! Other employees were super nice too. I absolutely love my new car!! More
by makincp3
Employees Worked With
Barry Isbell and Torri
December 05, 2022
The phone girl was extremely rude, hanging up on me several times. My low tire light was on when I got there & on when I left. I take my car to this dealership for a reason. I was disappointed. several times. My low tire light was on when I got there & on when I left. I take my car to this dealership for a reason. I was disappointed. More
by Plan42156
Employees Worked With
Tony
December 05, 2022
The only issue I have with servicing is the timeframes. Every single time I make an appointment and it takes minimum of 2 hours to get complete no matter what it is. Why make an appointment if I am going Every single time I make an appointment and it takes minimum of 2 hours to get complete no matter what it is. Why make an appointment if I am going to be there for 2-4 hours for an oil change no matter what? Besides that, very pleased with this facility More
by stacykolvig
Employees Worked With
ERIK
December 04, 2022
My appointment was kept on time, finished when promised, and the service advisor answered all my questions. It was also easy to schedule my appointment and get in when it fit my schedule. and the service advisor answered all my questions. It was also easy to schedule my appointment and get in when it fit my schedule. More
by Smontry
Employees Worked With
Service advisor
December 01, 2022
We have always been pleased with the work done here, but the communication was poor this time. I arrived at 10:45 for an 11:00 appointment and discussed with Alex what we wanted to have done. I settled in the communication was poor this time. I arrived at 10:45 for an 11:00 appointment and discussed with Alex what we wanted to have done. I settled in to a chair in the waiting area. It was not until 2:20 that Alex called to tell me what they needed to do to the car. It was never clear to me why it took three and a half hours for the mechanics to determine what needed to be done or for Alex to get back in touch with me. Alex said all parts were available and said he would call me right back to tell me how long the work would take. When he didn't call back, I went to his office at 3:30 to see what was going on. He apologized for not calling back; said he had been busy because he was dealing with four cars. He said one part was not there but might be in from the warehouse within an hour. I said I did not want to wait another hour, because I would be in rush hour traffic on the way home. I finally got the car at 4:30, and all the work had been done. We were pleased with the work but still not sure why I had not been told what was going on and why the work took close to six hours. I would certainly have appreciated frequent updates, but I think Alex forgot about me. More
by Badass Grandmother
Employees Worked With
Alex Soto
