40 California INFINITI Dealers

Great service. - Maryaveririley

Great service. Jim was friendly and very informative. Very Glad to do business with him!

I’m a 10 year customer. - rwblaich

I’m a 10 year customer. I’ve always been treated well and never have felt pressured to make repairs that were not really needed …unlike my San Jose Infiniti dealer.

We went in the OC Infiniti dealership. - khamle

We went in the OC Infiniti dealership. We were so happy for our decision with them. They were forwarded and quick. The QX50 sport trim, we purchased from OC was perfect. Strongly recommended the OC Infiniti dealer to anyone is looking for Infiniti vehicles.

Very nice, clean and the employee seem to really care - ELONMD15

Very nice, clean and the employee seem to really care about your car and concerns

Courteous and knowledgeable service advisor. - Rick

Courteous and knowledgeable service advisor. Work was completed in a timely fashion and performed excellent.

Devin is the best service manager! - rhs1185

Devin is the best service manager! He is friendly, knowledgeable, articulate and very receptive to his client's concerns.

Great service dpeartment. - RONNHOSMER

Great service dpeartment. Service manager (Jerry) runs a titiy group. Always responsive, upfront, willing to work with the customer. Staff works hard to ensure you understand the issues, and potential fix.

This dealership has the best customer service I have ever - Tyson Snow

This dealership has the best customer service I have ever had in my entire life and is absolutely wonderful when dealings with customers.

Very friendly service advisors. - Jay

Very friendly service advisors. Quickly took care of my request and off I went. The car needed a couple of days for service so I was provided a very nice loaner vehicle. Thank you all.

We purchased a used QX60 from out of state. - Rich

We purchased a used QX60 from out of state. Our sales rep, Ramsen Dadesho, and the service department went above and beyond to give us an honest assessment of the car and placed it on hold until we could arrange a flight to look at it in person. When we arrived, the car was exactly as Ramsen described it. Despite the complication of buying a car from out of state, the process went incredibly smooth thanks to Ramsen and Chelsea Shelton. I would highly recommend this dealership and these individuals.

Nicholas is nice and gentle person. - Tom

Nicholas is nice and gentle person.. Waiting space is clean and comfortable. Car wash is not good, but it’s not too bad.

Phenomenal experience servicing my Q50 and explained in - Bob

Phenomenal experience servicing my Q50 and explained in cleared and certain terms. My service tech explained everything and answered all of my questions.

Sales representative and staffs are very friendly and - johns

Sales representative and staffs are very friendly and helpful to fulfill my need. 2023 QX60 is very good car and I enjoy it.

I like the dealership. - Edferrante

I like the dealership. The staff is good , they communicate with their clients have deals on sales and service.

Great dealership. - Jnrsdca

Great dealership. Friendly & knowledgeable staff. I will definitely continue working with Infiniti of Kearny Mesa!

Dublin Infiniti! - Very Happy Customer

Dublin Infiniti!!! White glove service, ask for SK 😊 top notch customer service, who give VIP service to each and everyone customer.

I bought a used VW Atlas from here and I highly recommend - Buddyluv212

I bought a used VW Atlas from here and I highly recommend them. Mira was awesome. She made the process pleasant and smooth. This is definitely a five star dealership and Mira is a five star sales rep. Walter J 👍🏿

EXCELLENT CUSTOMER SERVICE! - James

EXCELLENT CUSTOMER SERVICE! THEY ANSWERED ALL MY QUESTIONS. I WAS FIRST TIME BUYER! GOT ME A VERY GOOD RATE.

Very pleased with the service. - psdenno

Very pleased with the service. We've serviced our Infinity G37 exclusively here since it was new 12 years ago. We have never stayed exclusively with dealer service that long with any of our other cars and generally go to an independent shop after a new car is out of warranty. Good service at a reasonable price and good staff keep us coming back to PS Infiniti.

Been going for years. - hschomer

Been going for years. This time hard to reach anyone. Then my car was broken into in their lot. three days later I can't get any real information. Just one call from the Sales GM who promised to call later with details. no call. My car is just in purgatory with a broken window, ransacked and zero communication from the dealership. It's gone downhill badly. Sorry to say. I will update as I get more info.

Walked in and was greated by Ray Boroumand, the Sales - Ccboroumand

Walked in and was greated by Ray Boroumand, the Sales Manager. He welcomed me to his store. The entire purchase process went smoothly, from start to finish! Best experience I ever had buying a car. Would recommend all my family and friends to come see Ray Boroumand at Infiniti of Valencia. Happy customer!

The staff was very welcoming upon arrival and during the - danny_805_cali20

The staff was very welcoming upon arrival and during the whole process, I was updated via phone calls on the process

Fantastic experience all around with Mossy Infiniti of - Brian Holmes

Fantastic experience all around with Mossy Infiniti of Escondido. My wife and I leased a 2023 QX60 on Friday and the entire team there went above and beyond to ensure we found the right car for the right price. From the minute I walked in, there was zero pressure - just great customer service in working with us. Jorge is extremely impressive and he worked so hard to ensure we were happy. Ron Gibson spent extra time with us to ensure we were satisfied! We can be high maintenance customers but they continued to go above and beyond! Aaron Felker in finance got us in and out in such a short period of time. There is zero markups at this dealer and they have earned a long time customer for sure. If you are in the market for an Infinity or Nissan - you will not go wrong with this dealership and the great people there!

Staff was great, but car itself had problems. - PATENGINE101

The staff was great but the car had several issues I discovered after signing all the paperwork. I know you buy a used car in 'as is' condition, but I have purchased many used cars and never had this happen. I guess I took it on good faith that a dealership would fix broken things and fix egregious cosmetic issues before selling it. I never felt the need to inspect every single thing in a car before, but I guess that's on me. Again, I just had the expectation that a dealership wouldnt sell a used car in that condition for top price.

Terrible customer service - Matthew

I called and made an appointment for my first oil change. When I called and asked for a specific time, I informed the lady that I would need a loaner as I work need to return to work. I was told that was ok and she gave me a date when a loaner car would be available. At the agreed upon time I showed up and began the process. I was asked if I was sticking around, at this time I explained that I had to get back to work and needed a loaner. I was told I could not get loaner and would have to wait the hour for my car to be ready. I then explained to the service writer that I called specifically for a loaner and was told it was ok. Again I was told I could not be helped. For a luxury car brand, your service is far from premium. If a loaner was not a viable option, I should have been told when I made the appointment. At least I could have made other arrangements.

Purchase of 2016 Infiniti QX50 - senior

I had not purchased a used car from a dealer before and was a bit skeptical. Happily, everything worked out well. Randy Salzman, my salesman, may not be able to get the price of a car below his sales manager's minimum but he does provide other valuable services including ones well after the car has been purchased.

VERY BAD PEOPLE - LauranomoreInfinitis

This dealership is a fraud. I leased a new car and they promised to pay off my existing three payments to Mercedes Benz and the payments could only be sent from them to another car company. A few months later- the payments were never received and I am stuck paying them. I am fighting with corporate Infiniti and Nisson right now as they won't honor what this dealership promised.

They are dishonest - Jason Uyder

This dealership and specifically the general manager Steve lied to my face and attempted to steal money through dishonesty. Run away from this place, they have no integrity and will out and out lye to your face.