28 California Jaguar Dealers

Grigor Georgizian did an excellent job and was wonderful - Asatryan1975

Grigor Georgizian did an excellent job and was wonderful to work with. He was a rare and special sales person to deal with.

This is my second lease with the team at Galpin lead by... - Carl S

This is my second lease with the team at Galpin lead by Eric Felder. Eric's consistent professionalism, courtesy, and service is a major reason why I keep returning. They make me feel valued and my business apreciated. He walked me through every step and made sure I had total clarity throughout the process.

Tom and Evan were both very helpful. - gmarmareli

Tom and Evan were both very helpful. They helped me work through some issues, that were not ultimately resolved, but they were patient and did their best.

Joe worked with me and went above and beyond to make it - diva3482

Joe worked with me and went above and beyond to make it easy on me! He answered every question I had and never tried to “sell me” on the car. I had the best experience and I LOVE my car. Ask for Joe!

Duncan is an awesome Service Adviser! - Krsanders057

Duncan is an awesome Service Adviser! Even though a parts delivery was late, my Range Tocer was completed and clean and upfront for me to pick up.

What a wonderful, honest , kind dealership! - bunni2foo

What a wonderful, honest , kind dealership! So much better and beyond Hoehn. Save yourself money and frustration and go to Holman!

Gurlal and Eric were both super helpful in helping us buy - HB

Gurlal and Eric were both super helpful in helping us buy our car. They were informative and catered to our needs. They made the car buying experience truly stress free. Would recommend them and this dealership to my friends!

My Aston Martin battery died on a Friday night and the - sailon30

My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the phone until 10pm . I have not experienced such great service from any other dealer. He even explained to the tow truck driver how to charge the battery and its location. Simply amazing service. I consider myself very lucky to have this dealership in our valley.

Very professional and honest! - Nick

Very professional and honest! What more can you ask for from a professional car service department!

Always great service. And excellent pricing I believe.... - Bgreene

Always great service. And excellent pricing I believe. The entire deal was done remotely. Car was dropped off sanitized and I never had to leave my home.

Great Dealership - Robert77

Bought a Range Rover Sport here. Love my Rover! The staff here was very friendly, helpful and knowledgeable. Had a minor problem with the car Matt Goodwin took care a right away. He was very efficient and friendly.

Above and beyond customer service. Especially Eden... - Lovemyjag

Above and beyond customer service. Especially Eden Esparza in the service department, she’s very welcoming, very professional.

Very professional - ct

Everything was done in a professional manner. The salesman was very knowledgeable and I felt no pressure to make any decisions. I am truly enjoying my new Lincoln MKC and look forward to driving it each day.

I have written reviews before about how exceptional my - Halex

I have written reviews before about how exceptional my experiences with Eric Tran, the manager have been. Once again, he goes above and beyond what you hope customer service will be. He arranged for me to have my car taken care of the day after he was back from vacation and Greg in the service department had the issue resolved in 5 minutes! This is my second Jaguar with this dealership and am sorry the other 2 weren't Even if I wasn't sure about getting another, I would, just to have the service Eric and his team provides. Getting a car is the fun part, every one wants to sell you one but when there are problems, it's the dealership management that matters most because a bad one will definitely have you looking somewhere else for your next car. I hope the owner sees this! A million thanks to ERIC AND GREG!!!!

I don't know who's been writing past reviews for Jaguar... - [email protected]

I don't know who's been writing past reviews for Jaguar Stevens Creek, but I can state as a very satisfied customer In June 2021 that the sales, service, parts and finance staff along with excellent management are nothing less than terrific! I bought a new F-PACE P400 suv from saleslady Josie who took me on a test drive and spent hours with me explaining the many features this outstanding vehicle has. The suv came with 22-inch wheels with Pirellis along with electric telescopic steering and many other extras. I've had to return to the dealership many times over the 3 weeks since buying the suv to ask about the InControl system and each time I come by the staff welcomes me and gives me attentive service. Other sales staff have been very helpful, in particular Brandon Covey and finance staffer Oscar. Another finance staffer, Resa, has been very helpful. I also want to mention Eric, the dealership's computer expert and Service Manager Adrian. I would recommend ANYONE who wants a new Jaguar or Land Rover to visit Jaguar Stevens Creek!

Excellence - magnumforc

Several years ago I posted a less than complimentary review of Jaguar Carlsbad and here I am again. I sincerely believe the dealership has excelled in many ways and has become the luxury car service center we expect for our Jaguar and Land Rover cars. I believe in credit (or not) where it is due. My Jaguar had a Check Engine Light illuminate and was also about due for its annual service. I made had an appointment for 10:30 and arrived early. In less than ten minutes we were logged in and our Service Advisor, Mark Burrow, carefully listened to my concerns and appropriately determined the right course of action for repairs and scheduled maintenance. Within twenty minutes we were assigned a new Range Rover loaner vehicle (My Jaguar is still under warranty and included maintenance) and were on our way for the day. Mark called to advise that a sensor was bad and they had to order it and it would hopefully be in the next day. I received another call the following day indicating the vehicle was repaired, serviced and ready to go. I explained we had flooded roads that were impassible and would not be able to get in until the following morning; Mark assured that was fine. We picked up the car and it was in pristine condition. Even with the miserable weather it was washed and clean. Ran as it should and the inside was clean as always. I know this is a very busy service department as there are only two dealers in San Diego County. Not only does Mark make us feel as valued customers but as friends as well. Finally, this dealer has a new service manager, Travis Gale. I think this is a great step up for the dealership et al. Looking forward to a long sales and service relationship.

Thank you Jack for the outstanding service and taking - Dwayne Mounce

Thank you Jack for the outstanding service and taking great car of my SUV - Highly recommended!

I had the pleasure of working with Martin. He was honest,... - Adam

I had the pleasure of working with Martin. He was honest, patient, and hard working. He always took the time to answer my excessive emails with reliable information. Martin and the dealership stuck to their word and the price agreed on even in this ever changing car market. JLR Ventura is the best dealership I’ve ever worked with.

Jaguar F-Pace - Marko

Boris made this purchase very easy. He was very helpful and accommodating. The whole experience was very pleasing. Everyone was friendly and helpful. Boris the man to see if you are looking to purchase a Jaguar

STAY AWAY ! - HanfordGuy

STAY AWAY !!!! Tried to buy a car from this company and they try and do shady stuff with price and force you to buy a paint protection on a used car for $1295.00 and they wont sell you car without it even though the website says these fees are OPTIONAL. This is illegal advertising. Very shady business. If you look them up on yelp they have listed as a closed dealership so nobody can review- VERY SHADY- VERY RUDE STAFF ! I have reporting this to Jaguar Cooperate office to see if they approve of this behavior.

Impossible to communicate with, don’t return emails,... - Lancelot1110

Impossible to communicate with, don’t return emails, don’t send you the documents you request. Wast of time.

Service: Juan Reyes poor service - Fr097

Service: Been coming to this company for years for a previous jaguar and rr which was located off Redondo before they relocated, which I always worked with Nate and had no issues with Nate, outstanding service rep. Came in last week to the new location didn't see Nate, asked if I can drop off my car for service, was spoken to by Juan Reyes which for a better lack of words, lacks customer service skills. He said I couldn't drop it off because of no availability, no problem that's fine, but lose that attitude bud. Maybe a lack of hiring due to the new location why you have someone like Juan working here. So I'm back from last week, still have an attitude Juan.... dude change something in your life maybe your job. Autonation, if you want to turn customers away and have a bad taste in there mouth, keep Juan Reyes. I think Juan belongs in a fast food joint where the only words he needs to use our, would you like to super size that.... Also been waiting 40 mins to get out of here (mostly for a rental) a bit longer than should, so much for dropping a car off. If you go here go to any service rep other than Juan Reyes. I'll update the review once I get a call from nasty attitude Juan to see what's going on with the issues of the vehicle. Good job Juan keep up the great work

Then there's Niello Jaguar in Sacramento - dealerratervincams

There are many great dealerships with helpful people that sell and service good cars. Then there's Niello Jaguar in Sacramento, California. It is truly an excellent culture of people who create this great dealership! When it comes to selling a quality product, ensuring that the buyer is pleased with the sale & the car and exceeding customer expectations, at Niello Jaguar these things are second nature. They have acted in the most professional and respectful and bend over backward way to keep me happy, even after the sale, even though I live 2100 miles away. Even here in Chicago, they made repairs to my vehicle they thought should have been fixed before I bought it. I looked all over the country for an '05-'08 Super V8. I had cars inspected in four states. None showed better in pictures and eventually in person than the car I found in Sacramento. It was certainly the farthest destination. After comparing 40+ Super V8 and Vanden Plas models, I decided to go to Sacramento and check out the one they had in inventory with the full intention of buying it and driving it back to Chicago. They repaired several major items before I ever saw the car. After we inked the deal their General Manager, Richard Farler, had the heater core replaced. It took all day but he didn't charge me. He arranged for transportation for me at his cost. Now back in Chicago, we identify a suspension is#10sue. He's fixing that for me too. These were the final over the top steps Niello Jaguar did for me. Before the purchase there's the work of my Sales Consultant, Zach Mongston. He is a great listener, professional in his manner, enthusiastic with his clients at all times, and responsible above and beyond he even came in on his days off to help me with the purchase logistics. I asked for well over 60 additional photos of the car and Zach took all of them. He arranged for many special items with my car before I arrived from cleaning to polishing the wheels to buffing the entire car. At one point he was taking care of small cleaning details just to make the car spotless for me. I don't think he ever received a commission on my purchase due to the negative gross on the car. Finally, at the heart of any service company is its dedicated employees. Todd Landvik, Used Car Manager and Daniel Giles, Sales Manager both were instrumental in working on details before I arrived that kept my stay in Sacramento to a minimum, they helped me ship my own car back to Chicago and expedited the paperwork. Jorge Vega, the man of the year to me, fixed so many things on my car. He really made my purchase possible. I would have walked away if that car didn't run so well and would have kicked myself if it fell apart after I bought it. Gina Parr, Jackie Edwards and Cara Feld made the finance portion and paperwork before, during and after happen seamlessly and flawlessly. And while I was waiting for two days while Jorge did repairs in the back, Tonya Stoup in service, Spencer Sughrue in sales and Ailya Ireland-Shelton in the office kept me company and made me feel like a part of the Niello family. There are many times I want to write a bad review about some service, not many times when I feel like writing a good one. With Niello Jaguar's "out of the park" service and dealership culture I don't see how I could not write a true review of my experience. Thank you all. Michael Lind

WOW!! Simply stated, one of the best vehicle service... - zekester60

WOW!! Simply stated, one of the best vehicle service experience to date. If the Sanra Barbara Auto Group was trying to changed a failed image of the past, they greatly succeeded. Whatever you experienced before; forget it!! Come back and give this dealership another try; you won't be disappointed. I was very sceptical about coming back to this service department because of the sub-par service we had received in the past. Am I glad I changed my mind! Our Service Technician, Jee Thao, from the beginning, treated us with kindness, courtesy and respect. We've been back twice so far with the most recent event happening in April 2012. Our vehicle had been acting up while we were on vacation. We were on our way home that night and rather than coming back the next day, which would have been out of the way, we decided to crop it off on the way home. We'll as luck would have it, traffic was bad and we ran late. One call to Jee and the problem was solved. Not only did this guy stay until we arrived, he had a loaner vehicle ready to go for us to complete our trip. He gave us all the information we needed swiftly and accurately. He made no false promises; just the straight answers. During the entire process, he kept us informed and avaliable for us if we had any questions. Well, I did call and got his voicemail. I thought to myself, I'm not getting a call back for a couple of days. Boy was I wrong!! He immediately returned my call and had the answers. End result: My vehicle is running great and it didn't cost me a fortune for the repairs. Way to go Santa Barbara Auto Group. You restored my confidence and will, without a doubt, see you first when I purchase my next car. Needless to say, I will return to your service department, if needed for any needed repairs on my vehicle.