20 Texas Jaguar Dealers

I give Anthony Carvalho a 5 Star ++ rating in all - DWQ

I give Anthony Carvalho a 5 Star ++ rating in all respects -- very professional, knowledgeable and an outstanding representative for Land Rover Frisco. I just picked up my 2023 Range Rover (traded-in my 2021 Range Rover which I also bought from Anthony) and everything was perfect. The easiest and the very best new car purchase experiences I have had over the last 50 years have been with Anthony. I recommend Anthony with reservation.

After searching for months for the exact Range Rover I - jerrilow

After searching for months for the exact Range Rover I wanted, I found it at Jaguar Houston Central. I could not have asked for a more courteous or knowledgeable sales associate than Fernando. He patiently answered all my questions and demonstrated all the features for me. His way of showing me the car let the car sell itself. I will not hesitate to return to Jaguar Houston Central when I am in the market to buy again.

Autobahn Jaguar always provides fast and easy service. - Lance

Autobahn Jaguar always provides fast and easy service. Kory is great to work with and he cares about his customers.

Worst Service department I have ever dealt with. - Unhappy Customer

Worst Service department I have ever dealt with. Every time I have used their service department I have had the same experience. You have to take it in multiple times to get the issue resolved. I've also taken it in and had it returned in with new issues. These issues have ranged from dents in the car to road rash on the wheels. I have also had the experience of it taking weeks all the way up to a month to get the car back from Service. Auto texts are sent in the middle of the night. I would not recommend Park Place.

Dealership is responsive to my needs, generally efficient - AlexASteel

Dealership is responsive to my needs, generally efficient and civil, although on this visit some polish was left on interior chrome.

Pretty painless purchase process. - PAC

Pretty painless purchase process. Robert Walls was very helpful at every stage. Enjoying our 2023 LR Defender!

BEST VEHICLE BUYING EXPERIENCE EVER!!Had the pleasure... - DevilDoc8542

BEST VEHICLE BUYING EXPERIENCE EVER!! Had the pleasure of working with my sales advisor, Carson Bryant, with the purchase of my new (to me) Tesla Model 3 Performance. It started with an inquiry on their website, but knowing this vehicle would sell fast, I reached out to the dealership and got to work with Mr. Bryant. The first step was to make sure the Tesla was on their lot and was still available. Mr. Bryant got the keys, visually and physically verified the Tesla was on the lot and no sold sign in the window. Mr. Bryant also took a few pictures due to the fact sometimes the pictures on line can look different in a different photo. One of the longest processes was getting the deal put together. For the deal to workout, Momentum had to get an appraisal of my trade in vehicle. The problem we encountered was I lived 300 miles away from Momentum Jaguar/Land Rover Volvo!! Not a problem. Being a Sonic Automotive dealership, I was able to get my appraisal completed at Mercedes Benz McKinney, TX. This helped streamline the progress and gave a much better appraisal than sight unseen. The next was to get an approval for a loan and secure the Tesla so I can drive from Denton, TX to Houston, TX. All of which was extremely efficient and saved time when I was able to drive down to Houston, TX. Mr. Bryant kept me informed throughout the week with the progress of the Tesla. The rims were sent out to get powder coated and had not been fully charged and detailed for delivery. Mr. Bryant went above and beyond by keeping me informed of charging the Tesla and how much electrons were needed to top off the vehicle. Mr. Bryant wasn’t arrogant or too proud to ask questions or help with trying to figure out basic tasks of the Tesla (the Model 3 being my second Tesla purchase). On the day I was to take delivery of the Model 3, Mr. Bryant was still doing the work behind the scenes in making sure the Tesla was detailed for delivery, topped off with a full charge for the 300 mile trip home, and made sure I was in and out of finance as quickly as possible. On the way home, Mr. Bryant texted me several times to make sure the Tesla was performing flawlessly and if I needed to talk on the long drive home, he was available. The dealership is immaculate and you can tell the employees take great pride with cleanliness and following all CDC guidelines for being a safe dealership. The dealership is also ADA compliant with wide doors, wheelchair ramps, and very accommodating of my service animal. You can tell everyone who works at Momentum was friendly and responsive to clients and guests visiting the dealership. It doesn’t matter if you buy a $1,000 car or a $1,000,000 vehicle, the staff will still give you that 7 star client service. As for Carson Bryant, I have made a friend for life. Being a disabled combat veteran, I needed a vehicle with the most advanced safety features on the market which was the Tesla Model 3. Carson understood the value of what I needed in a vehicle and did not try to up sell or downgrade me to another vehicle. Carson is also taking an interest in his clients by starting a social media page of ordinary clients do amazing things in the public for example: I show horses at the biggest horse shows in the world. Carson would like to show how diverse his clients are and show how honored he was in assisting clients get their dream car. This personal touch can get lost with many dealerships just trying to get numbers and quotas from selling vehicles and not getting to know their buyers. I’m glad to hear someone in the automotive industry is interested in their buyers. Whether looking for a new vehicle or gently pre-owned model, Jaguar/Land Rover/Volvo should be at the top of your list to buy from. Also ask for Carson Bryant as your sales advisor. You will have the greatest buying experience ever.

I was helped by Efrain Ameca a reliable Sales associate,... - Mendozaalf

I was helped by Efrain Ameca a reliable Sales associate, overall Excellent service & professional environment followed with dedicated staff who want to help you find the best deal for your business, customer service is everything for me so as long as they continue their excellent service Ill stay loyal to range rover 👍🏼👍🏼

Brought my 2020 XF in for a yearly service check up and... - larry.v.davis

Brought my 2020 XF in for a yearly service check up and had a problem with the Jaguar app for my vehicle. Alex Nasledov took the time to help me solve my log in problem. Brittany Stevenson was very helpful with locating Alex and explaining the problem I was having. Everyone at Jaguar Land Rover Houston North has been so professional and courteous, it makes me feel like I made the right choice when I decided to purchase a new car.

I took my Fpace to this dealership for service on the - kumirami

I took my Fpace to this dealership for service on the cooling system in September. My experience was the ABSOLUTE WORST service that I've ever had anywhere! First, they bill me $5,000 for repairs, but never would send me the video showing where the leaks/damage was at, after I asked repeatedly to see the video. Then they returned my vehicle to me in terrible condition! It smelled like mildew, my settings had all been changed and my wiper fluid tank had been topped off with a highly corrosive chemical that left damage of deep etching in all my mirror and door trim, from the chemical spray coming from the wipers. When I pointed this out, they tried to say that I had put it in there! I know for a fact that I only had water in that reservoir, because I filled it myself with water the last time it was empty. After I insisted they clean out my reservoir, they attempted to remove the chemical, but it's residue is still leaving bad chemical burns when I spray my wipers. When they returned my vehicle this time, it had a coating of thick dust like it had been driven on a dirt road and under the dust was TAR splattered all over both sides! I had just washed my car the prior evening and this added insult to the injury they already had inflicted! This experience was a literal nightmare and I've never had such horrible service! The service at the Mazda dealership for my backup car has more class than Chris Cotton and whoever is hiring the unskilled laborers that put that in my tank. They should be ashamed for the way I and my vehicle were treated and I will make a point to tell as many people as possible about my experience there. This dealership is deceptive, abusive and corrupt!

Dillion and Wayne understand you as a person first and... - DLT

Dillion and Wayne understand you as a person first and then act as a trusted advisor not a sales person, big big difference. They then went way above their responsibilities to help me find and secure what I was looking for. Best 2 people and experience I have ever had. As such I have only bought cars from them over past 10 years. Great human beings and True professionals.

Very helpful and went out of their way to make sure the... - wh2tby

Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced. The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call. The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues. I await the missing part and the fixing of the remaining issue. Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.

Very satisfied with dealership/service department; all... - durbina1

Very satisfied with dealership/service department; all personnel were very professional in addressing issues and maintenance

Watch out and be careful when you take your vehicle! - N. Oaxaca

Watch out and be careful when you take your vehicle to this dealership! In May 2019 I took my Landrover Evoque to Garcia Landrover of El Paso for a simple oil change and tire rotation. A service that was supposed to be routine became a nightmare. My vehicle's lug nuts WERE NOT tightened after the tire rotation and my wheel flew off in the middle of Mesa. After picking my vehicle up at the dealership, I began my drive back home to the west side of El Paso. Almost immediately I heard a horrible, loud noise coming from the front of the car. I immediately exited the freeway and called my service advisor. I explained to him what was happening, and he stated that everything was fine and assured me that the technician had test driven the vehicle before I picked it up. Against my better judgement and trusting his, I continued to drive my vehicle, but the noise continued to get worse. I again stopped the car and called the service advisor at which time he repeatedly told me that everything was fine. I was driving slowly up Mesa, the noise continued to get worse, all of the sudden I heard a loud crashing sound - my tire had completely fallen off of the car. I happened to be in front of a fire station and the firemen ran out to help me. They had to pry the door open in order for me to exit the vehicle. There was extensive damage to my car. I contacted Landrover immediately assuming that they would send someone out to help me, but they did not seem to be bothered by what had happened. They stated that they would call a tow truck, but after waiting in the hot sun for an hour and a half a police officer called one and they arrived immediately. Nobody offered to come and pick me up and stated that the service department was closing at 1:00pm on Saturday so if I wanted a loaner I would need to pick the keys up from the General Manager. When I arrived at the dealership, he was not only not sympathetic, but completely indifferent. Not only is their work obviously shotty, but they do not care about their customer's wellbeing. I can't imagine what would have happened if this occurred on the freeway of if I had my young child with me. I would recommend taking your Landrover anywhere else to be serviced, but here.

terrible service department - disappointed jaguar customer

would absolutely not use Jaguar of El Paso for any service issues.....terrible experience and continue to have the problem...very poor work and quality assurance

These folks are great! - gary

These folks are great!!! Harry St. Clair was the best Sales Associate we have ever had. His team treated us like family. Great job Sir!