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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.8
1,207 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,207 reviews

December 05, 2022

I was greeted promptly when I arrived. The staff was very friendly and professional. My wait time was not terrible! More

by DennisLaudet
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 06, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review, Dennis! We are so glad to hear that you had a successful experience working with the West Hills Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

November 26, 2022

Nick did a great job working with us! We appreciate his hard work! Everyone at the dealership is very helpful and friendly! We have bought several vehichles over the years and one thing More

by keriljohnson
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nick Carlson
Nov 28, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We are thrilled to hear that Nick and the West Hills Chrysler Dodge Jeep Ram team delivered such a successful experience. Drive safely, and we hope to see you back again down the road!

November 25, 2022

Kari was a champ with helping me through my service! She kept me appraised throughout. Well done!!! More

by Jbshif
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kari
Nov 28, 2022 -

West Hills Chrysler Jeep Dodge responded

We are thrilled that Kari took such great care of you! Thank you for choosing West Hills Chrysler Dodge Jeep Ram and for sharing your experience. Safe travels ahead!

November 18, 2022

Shopped at this dealership many times before, only reason I continue to go back is because of my sales guy. Dallas is a easy going & laid back type of salesman. He gladly sits in the back seat for a test dri More

by Jessicareiber13
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Howell, Tyler Hundson
Nov 21, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for your continued trust in Dallas and the West Hills Chrysler Dodge Jeep Ram team. We are grateful for your business and support. We'll also be sure to pass your kind regards along!

November 17, 2022

Terrific place to have my vehicles serviced! Great overall experience. I would highly recommend them. More

by waveoff
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 18, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the great review! We appreciate your support and hope to see you back again at West Hills Chrysler Dodge Jeep Ram. Safe travels!

November 16, 2022

Knowledgeable,kind,not pushy,thoughtfull . Willing to do what it takes to get the car we wanted More

by Gwen Alverts
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lash, Jonathan Riggins
Nov 16, 2022 -

West Hills Chrysler Jeep Dodge responded

Gwen, thank you for the great review! We appreciate your support and hope to see you back again at West Hills Chrysler Dodge Jeep Ram. Safe travels!

November 16, 2022

This dealership, and their collective approach to doing business in no way resembles the strategy of the former management. To the point, previously we have seen a vehicle at West Hills, and due to the app More

by Gwen Alverts
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lash, Jonathan Riggins
Nov 16, 2022 -

West Hills Chrysler Jeep Dodge responded

We appreciate the kind feedback Gwen! Hearing that you had a successful purchase experience working with the West Hills Chrysler Dodge Jeep Ram team made our day. Drive safely, and we hope to see you back again down the road!

November 16, 2022

We were very happy with Kari as our service representative. My truck was fixed and drives beautifully now. Thank Kari for the professional service we were offered and received. More

by arleenmj
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari and Alex.
Nov 16, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for the high-star rating of West Hills Chrysler Dodge Jeep Ram! We will be sure to tell Kari and the team that you appreciated their help. Until next time, safe driving!

November 15, 2022

Alex kept me informed about everything going on. Ask me if there was anything else I could help with. Reschedule for January to have a full going through the vehicle to make sure our trip down south More

by Stoogi
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Freeman
Nov 16, 2022 -

West Hills Chrysler Jeep Dodge responded

Thank you for this excellent 5-star review and shoutout to Alex! We look forward to assisting you again in the future at West Hills Chrysler Dodge Jeep Ram!

November 11, 2022

Trade in for Chrysler was grand, but for the Kia it was a slap in the face !! More

by pgjulsing
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikaela Mallis
Nov 14, 2022 -

West Hills Chrysler Jeep Dodge responded

This feedback is concerning to receive. We strive to deliver a seamless and competitive trade-in experience for our guests, and it is disappointing that we left the wrong impression. I would appreciate the chance to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Bret Underwood - General Manager - 360-377-4418 - [email protected]

Nov 14, 2022 -

pgjulsing responded

In trying to talk to anyone at your office, the number 377-4418 is NOT being answered and seems to be out of service !!!!! And when calling Darcey o0n the number she gave me, even there is NO answer !!!! Customer service is for the birds !!! I bought a 2018 Pacifica at your dealership in September, and i am having trouble with the "check engine" light showing even after i was at the dealership to have it taken care of, and i still have no heat !!!!!!!!!!!! I sincerely hope to get this taken care of soon !! Even the e-mail i sent to Darcey has not had a response yet !!!! Hoping to hear from you, i remain, Paul Julsing 360-871-4141

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