The service department is remarkable! - Barbara196726
The service department is remarkable! I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine.
I can not say enough kind words regarding Bald Hill Kia and the entire service department.
I purchased my Sorento from Taska Kia in Johnston, and I will never return. The service department is absolutely horrible. They charged my warranty company, Triton, for services that were never rendered. I would bring my vehicle there for service and once returned other things were broken in my vehicle.
Taska would never admit to causing the damage which was not present prior to their service.
I trust the Bald Hill Kia service department with my life after Taska's service department just about got me killed on I95 more than once with their so called completed repairs! I would give Nick Rose at Bald Hill Kia a 10 star rating if it was available.
Amber I also want to thank you for your kindness and compassion regarding all the repairs made to my vehicle recently.
You and Nick definitely over achieved number one in customer satisfaction!
Thank you so much for what you have both done for me!
Barbara Iannotti
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