21 Tennessee Kia Dealers

Haily was a joy to work with! - Tarynkhills

Haily was a joy to work with! We trade vehicles frequently and I dred the process every time. She actually made it easy, didn’t go back and forth a million times, and didn’t waste our time. We would use her again, I also don’t write reviews so that says a lot, she was a doll!

Awesome experience, Sales team was fantastic and easy to - AndyC

Awesome experience, Sales team was fantastic and easy to deal with. Excellent explanation of technology and made sure we were comfortable with everything. Scotty, John and Bart did a Great job!

The staff was very courteous and friendly. - Daheaterman

The staff was very courteous and friendly. They have us the best deal possible and we're easy to work with. I would recommend them. They also contacted us after the sake to ensure we were happy with the vehicle and asked if we had any questions or concerns. Very professional dealership.

Everyone we worked with in sales, finance and service was - jchukas654

Everyone we worked with in sales, finance and service was personable and extremely helpful. They bent over backwards to make sure our needs were met! We have a Kia dealership close to us but spent 45 minutes driving to Murfreesboro just so we could work with Damien and others at that dealership.

I traded in my car on 5/19/2022. - stormking9

I traded in my car on 5/19/2022. I had great service and worked with Hank Brown. I feel I got a very fair deal on my trade and an very happy with my "New" vehicle. I would suggest this dealership to friends and family.

Generally speaking, I've acquired a distaste for car - andrew.mycyk

Generally speaking, I've acquired a distaste for car salesmen over the years. John changed my opinion and perception. Was in town for a few weeks on business and found our "newsed" (new to us but used) Jeep Grand Cherokee we'd been looking for. John was friendly from the start and not pushy in the least. All the dealings were hassle free and made for a very positive experience. If you're in the market, I'd recommend asking for John; you won't be disappointed!

Wow! - Smdebusk

Wow! They made buying my daughter’s first new car a breeze. Thank you so much Kenny and Joe.

Went out of the way to make the deal work. - Fletch

Went out of the way to make the deal work. Very pleased with results. Sam made the back and forth so easy will definitely shop R.W. again

We are really pleased with Kia of Cleveland and their - lcushman

We are really pleased with Kia of Cleveland and their sales team/finance team. Our salesman Kolby Duckett was top notch. He is very professional and knowledgeable of all the vehicles on the lot. Car Buying is exhausting but working with Kolby felt like working with a friend. He worked really hard on our behalf with finance as well. We are also thankful for the finance team for working hard on our behalf so we could drive away in a vehicle that fits our growing family and doesn’t sting too badly when the payment comes due. If you aren’t sure who to use, Kolby is 100% your guy.

I have always had good service when I come here. - Jsch794

I have always had good service when I come here. This time I’d had to have my KIA Soul towed in because of a flashing engine light malfunction. Fortunately, they were able to fix the issue quickly and had a faster turn around than originally told. As I live alone and had some up and coming medical appointments, getting my car back faster than anticipated me very happy.

He was friendly, curtious, and did great job on - Btrac123

He was friendly, curtious, and did great job on inspection and oil change. Showed and explained their check list, and let me know what was needed.

I had a great experience and got a great price! - robynhyden7

I had a great experience and got a great price! Derek Rosen was great to work with

I went to Gossett Kia this morning to purchase a car I... - alliebrewer

I went to Gossett Kia this morning to purchase a car I saw online. J.T. ~*the salesman of 17 years!!!*~ took amazing care of me! He pulled my car right up to the door for me to test drive. I did want 0% APR, but as a first time buyer, I did not qualify. J.T. , Mike (finance manager) , and Bobbie Johnson (general manager) went right to work to find me the lowest rate which came out to be 0.90!! The price of the car was lowered from the price listed on their website and my first oil change will be free! I also got a travel size cleaning kit for the car. I am very satisfied with my purchase and the great customer service provided by the staff! I highly recommend to anyone who is car shopping to buy a Kia from Gossett Kia on Covington Pike.

Had only changed, within 200 miles the oil light was... - GPAW

Had only changed, within 200 miles the oil light was coming on, they ordered a part, told me a hour to install 3.5 hours called me. Horrible service

Annette and the lady (sorry can't remember her name) that - carrie.like14

Annette and the lady (sorry can't remember her name) that showed me my features were both amazing!

My husband and I were extremely pleased during the... - K and R Jacobs

My husband and I were extremely pleased during the purchase of our 2020 automobile, last year. Everyone was professional, courteous, and made our life easier and hassel free during that whole transaction, from the moment we set foot on the Russell Barnett premises. Just had a service completed yesterday for tire rotation and oil change. Excellent service is still the same. Thank you!

DO NOT BUY A VEHICLE FROM YGIS DEALER WITHOUT SEEING TGE - Mickeyj

DO NOT BUY A VEHICLE FROM YGIS DEALER WITHOUT SEEING TGE WINDOW STICKER FIRST. I would never go back to this dealership for what they did. I purchased a new car which was being delivered from the factory. I told the salesman that would be willing to pay the full window sticker price of the vehicle. He gave me a price of the car which I assumed was the worst dow sticker price. The vehicle was delivered And we came to pick it up and pay for it. I asked to see the wi dow sticker which was removed before we got there. Salesman said they lost it so we continued with the processing. I asked the salesman for a copy of the wi dow sticker and he said he’d get one in a few days from the factory. We sat down with the finance manager to complete the paperwork. On the phone with our bank the bank requested a copy of the vehicle value, the manufacturer retail suggested price. He had a copy of the wi dow sticker which we later got a copy from the bank. We asked him for a copy and said it would be with the paperwork he gave us. It wasn’t. We called him after we left and he said he couldn’t get a copy until after the weekend. Both this manager and the salesman avoided showing us the window sticker. A few days later the salesman called and said they found the sticker and sent me a copy. Attached on a separate paper was an supplement addition to the factory price of $8,000 called a market value adjustment. When I called to ask about it the salesman said it was common practice to raise the price on this type of vehicle. I wasn’t informed about this price adjustment at the time of the sale and wasn’t allowed to see the window sticker before buying the car. This practice is deceiving and doesn’t allow the buyer to decide if they want to pay more then the car is worth. The sticker price was $31,000 and the dealer added $8,000 to that manufacture suggested retail price. I feel that they purposely avoided showing me the retail price on the window to make me aware of them raising the sales price of this new car. I will never purchase a vehicle again from any dealership who does this. Be honest and forthright with your customers