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Kia of North Austin

Austin, TX

4.8
1,486 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. Kia of North Austin has grown over the years and now we are part of the Lithia Motors family of dealerships! Our Core Values: - EARN CUSTOMERS FOR LIFE - TAKE PERSONAL OWNERSHIP - IMPROVE CONSTANTLY - HAVE FUN VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,487 reviews

December 06, 2022

Very efficient! They even text you about your service during the service..Always enjoy this dealership. More

by Artsiegurl
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
December 06, 2022

Helpful and kind. Very smooth overall ! Service staff courteous. And facility is very pleasant and easy to maneuver More

by Ruby
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin in service
December 05, 2022

James was amazing! He wasn’t the typical pushy salesman, which is what my wife and I needed. He was friendly, knowledgeable, and gave us the time to explore multiple mo More

by Ross O’
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lemieux
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! We are happy you had an amazing experience with us! We hope to see you again here at Kia of North Austin!

December 04, 2022

Had a great experience with Brad and the rest of the sales team. Looking forward to continuing the relationship. More

by golfmanswl
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bovee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We hope to see you again here at Kia of North Austin!

November 30, 2022

Wills was honest straight forward, easy process, in and out in no time. Great Service!! More

by Phillipmerino
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an honest experience! We hope to see you again here at Kia of North Austin!

November 26, 2022

The service desk personnel is always so Courteous and Professional. Any questions or concerns I may have they take the time to explain the process. I love KIA, they always take care of me! More

by Carguys
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Patrick
Nov 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a courteous and professional experience! We hope to see you again here at Kia of North Austin!

November 26, 2022

Today I purchased my daughter’s first car that will hopefully be with us for years to come! She is so excited and Wills was very helpful. Thank you so much for making it an easy experience! More

by Amoore0686
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! We are glad we could help you and your daughter find her first vehicle! We hope to work with you both again here at Kia of North Austin!

November 23, 2022

My experience with the service department was great. I dropped my car off and received a Lyft ride back to work and within a couple of hours my car was ready. A Lyft ride was arranged for me to come More

by Becky
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Nov 29, 2022 -

Kia of North Austin responded

Hi Becky, Thank you for the review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again in the future!

November 22, 2022

We were in search of a 2020 Kia Telluride SX Prestige. Several dealerships had the same model in the same color we wanted but Wills Philyaw and Kia of North Austin (because of their excellent customer ser More

by Jason Calderon
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Kia of North Austin responded

Hi Jason, Thank you for the review! We are glad your time with us was an excellent experience! We look forward to seeing you again here at Kia of North Austin!

November 22, 2022

I had an 8am appointment for an oil change on 11/22/22 and Daniel Epstein was my Service Advisor . He was very courteous , helpful and kept me up to date on the progress of my car and what it needed . More

by Tern2
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein / Service Advisor / Kia North
Nov 23, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a courteous experience! We hope to work with you again soon!

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