39 California Lexus Dealers

JR was exceptional, very professional and responsive to - jvella4

JR was exceptional, very professional and responsive to our needs. He followed thru on all his commitments, and made the deal happen in a timely manner. We have been customers at Newport Lexus for 19 years, but because of JR , we are now customers at South County.

I have just made my permanent move to Ventura. - Jazchaz Ranch

I have just made my permanent move to Ventura. I have been a Lexus Owner for 30 plus years. I have contacted Oxnard Lexus on 3 or 4 occasions since I have lived here and have been pleasantly surprised as to the high level of customer service and the treatment of your customers as guests. My previous dealer was in Palm Springs CA and I also have had the upmost positive comments about them. Lexus is a very customer orientated business and treat their value customer base extremely well. As Customer/Guests we appreciate it. You are now my Lexus Location that I will exclusively trade with. Thank you I have 2 employee compliments that I am going to complete below. Charles DiCandilo 760 861 2049 PETER HERNANDEZ AND ANGELO HU WERE BOTH EXTREMELY KNOWLEDGABLE AND PROFESSIONAL, FRIENDLY EMPLOYEES. I WAS NEW TO THE AREA AND THEY EXPLAINED ALL THE TECHNOLOGY IN MY NEW 2022 HP 350. AS YOU KNOW IT IS A REAL CONTRAST FROM PREVIOUS YEARS. THEY WERE EXCELLENT, PATIENT, AND COMFORTIING. I AM NEW TO THE AREA AND THEY MADE ME FEEL WELCOME AND THAT I WAS IMPORTANT. THEY LISTENED TO MY CONCERNS AND PROBLEMS I WAS HAVING AND DID NOT THROW INFORMATION OVERLOAS. THEY ENCOURAGED ME TO COME BACK ANYTIME IT IS CONVENIENT AND THEY WOULD HELP ME AGAIN. THEY OFFERED THEIR CUSTOMER TECHNOLOGY SERVICE TO ME. BECAUSE OF ANGELO AND PETER, YOU HAVE A HAPPY DEVOTED CUSTOMER TO YOUR LEXUS FAMILY. THANK YOU VERY MUCH. ATTENTION TO: BEN ARIZ GENERAL MANAGER

Took my car it's first maintenance. - Shgonzalez82.sg

Took my car it's first maintenance. Everyone was extremely nice. No pressure on anything, loved how they send you a video, and how clean this place is. Will keep recommending TVLexus to my family and friends.

From start to finish my service from Fresno Lexus was - Jastimmell

From start to finish my service from Fresno Lexus was excellent….The best that I have had from any other dealership that I have ever done business with….

Although I have a dealership much closer than Lexus - rperezmv

Although I have a dealership much closer than Lexus Newport I'll continue to drive the extra distance and deal with Peter due to his professional and knowledgeable expertise.

Tim and Benjamin are great, and I received a great deal - robertamason4

Tim and Benjamin are great, and I received a great deal on my Lexus GX 460. South Bay Lexus is my go to dealership for the rest of my vehicles 🚗 and I will tell family and friends.

Very nice and approachable lady taking time and - jonalyn

Very nice and approachable lady taking time and knowledgeable. Easy to ask for favor. Such a sweetheart. Dottie

Gloria was wonderful. - cathyhowell805

Gloria was wonderful. She made the entire process so easy. Everyone was so professional. Thank you for making us feel welcome. Absolutely love our car!!

The staff and service was above expectations and I felt - rtoppn

The staff and service was above expectations and I felt that I was helped in a very quick and professional manner.

Service adviser was friendly. - prestonfettrow

Service adviser was friendly. Work done on time. The new dealership building was great. Will visit them when needed

A satisfactory experience except for the salesperson - Ashaw721

A satisfactory experience except for the salesperson Alex. He got an attitude with me because I was not too fond of the language on the paperwork he wanted me to sign. I was using funds from my own credit union. He said, it was authorization for them to run my credit because they needed to verify me since I wasn't using their services for funding. When I told him I was wasn't comfortable doing that because I didn't like the wording in the agreement and that I noticed that he had already ran my credit and I hadn’t signed the paper yet. I told him since he had already ran my credit he could verify my information from that report and I wanted to see it. Still, I didn't want them shopping other banks for financing the vehicle I was purchasing, and I noted to him that's What the paperwork states. Even though he said they wouldn't do that, I wanted it in writing. Since I liked the vehicle and was purchasing it for my son and his family. I marked out the words and noted I disagreed. Once we got through all of Alex's attitude, which he didn't think we noticed. The rest of the transaction went very quickly. Oh! My son and his wife love their new vehicle.

Very professional and attentive staff. - SVILLALPANDO033

Very professional and attentive staff. No complaints. Service department is great!! James Dahlstien was great, and had me in and out when I took my car to get serviced!!!

Very careful work to diagnose an electronic issue and - dmcfbld

Very careful work to diagnose an electronic issue and provide a solution. I'm impressed with the personal service. These people care.

As usual Gary Chan was great to work with. - clivechu

As usual Gary Chan was great to work with. He is friendly, very helpful and responsive.

Brandon was very honest and responsible service advisor, - Sam

Brandon was very honest and responsible service advisor, updated services on time. Like his job

Fast, hassle free service. - cpyron1982

Fast, hassle free service. Everyone was extremely helpful and very friendly. I would definitely recommend people to shop here for their next car.

Everyone is friendly and go out of their way to help you - DBLY

Everyone is friendly and go out of their way to help you with your needs

Steve and Alex were great! - Sean

Steve and Alex were great! Both super friendly and knowledgeable. Had a great experience at Lexus!

I’ve been calling them for weeks and leaving messages - Ricoawelch

I’ve been calling them for weeks and leaving messages with the finance department to get a copy of my dealer contract. I haven’t received a call back or message from anyone. Totally confused by this type of customer service. I guess what I need is not important enough for a follow up. Way to go Lexus Carlsbad

Always good service, honest, never attempts to oversell. - Staceysanchez

Always good service, honest, never attempts to oversell. Thank you Norma & Jeff- my service advisors.

The entire purchasing experience was terrific. - greggmpro

The entire purchasing experience was terrific. Our salesperson, Olivia, was outstanding and accommodated us in every way. Would definitely recommend Crown Lexus to others.

Lark was excellent and patient in reviewing the many new - lynnkdg

Lark was excellent and patient in reviewing the many new technological features in my new Lexus Nx.

Had a very positive experience with V at Lexus for a - juliemerksamer1

Had a very positive experience with V at Lexus for a service appointment. He was efficient, knowledgeable and courteous.

I had to sell my Lexus 300NX and was contacted by... - teresakraith

I had to sell my Lexus 300NX and was contacted by Clarissa Ortega, the Acquisitions Coordinator. She made the entire process very easy. She was competent and knowledgeable. I left feeling like I had been well served.

Enrique Carvajal was the most amazing sales consultive I... - Rayman1168

Enrique Carvajal was the most amazing sales consultive I have ever had the pleaser to deal with. Enrique treats you like he's selling a car to his Mother. There was not a question he could not answer. Took as much time as I needed and I never felt like I was rusher or pressured. Do yourself a gigantic favor and go and see him first, there will not be a need to go anywhere else. Santa Monica Lexus should thank their lucky stars he is in their dealership and not one of their competitors.

Wow where do I begin! - Kisul012088

Wow where do I begin!! I've been leasing and financing cars for about 12 years now and this was one experience to add to the books that I will never forget. Sarkis Karapetyan did an AMAZING job helping us. We've been looking for an EX 300 Hybrid for about four months now and all the sales people and other dealerships I worked with were trying to take advantage of me due to the market right now but not Sarkis. At the time we made our inquiry this vehicle was not in stock however, some had been allocated and we're coming to the dealership so a month after my inquiry Sarkis remembered to reach out to us to see if we were still in need of a car. He went above and beyond to work with his boss to get us the best deal possible without being taken advantage of. He then reserved the vehicle for us and kept us updated until it arrived to the dealership. Once it arrived he helped us complete the paperwork electronically and personally delivered the vehicle to us. The transaction was so flawless literally didn't even take an hour to handle everything. He was very through, provided excellent customer service and truly went about and beyond to make sure we're happy. Thanks to him we'll be coming back to Lexus and referring people to him. He deserves a nice raise and promotion. You're truly lucky to have him as an employe!! Many many thanks we are so happy!!!

I was prepared for the usual car jargon bs but it turned - COMMONSENSAR

I was prepared for the usual car jargon bs but it turned out this was the most low pressure buying experience I’ve had. Quite entertained by the sales guy

Joseph Avila was great to work with. - Steve

Joseph Avila was great to work with. Very professional and took care of my needs.

I purchased my car in 2010. - beb813ny

I purchased my car in 2010. Until this year, the service has been incredible. I'v recommended this dealership to my friends because of the incredible service. When there was just a small issue that I thought need attention, they did it, often without a charge. I trusted that I would not be charged for things that my car did not need. Always courteous. Fast forward to 2022. I brought it in for routine maintenance and fluid check. They tried to upsell me on somethings that had already been done six months prior. My bill came to over $600.00 without being told that the charge would be this much. I always knew before then just what was to be done and the cost. I would be called prior to work needed. Not this time. I can't figure out what they did.....to cost $600.00. They left the air filter on the front seat, they did not replace the batteries for the fob, etc. Today they wanted to charge me 200 to do something that would have been the third choice. Bah, go elsewhere