5 Maryland Lexus Dealers

The absolute best dealership around! - Unix_guru2

The absolute best dealership around! After visiting many other dealerships in my area, DARCAR Lexus gave us the best price and automobile hands down. Starting from management (Barry) to sales. The entire Lexus team was superb, very kind, polite and no stress. Could not be happier with our purchase. Look no further in my opinion if you need a new or used car, this is the place.

Outstanding always get my car ready for trips and normal - llh10647

Outstanding always get my car ready for trips and normal service buying new one soon

I went to this Lexus Location After Being At Two Other - yardie804

I went to this Lexus Location After Being At Two Other Lexus Dealerships for a noise coming from reat end despite being disappointed at the previous locations. I scheduled a appointment for first thing on a Saturday morning, with low expectations, I arrived at 7:40 Am and to my surprise there was 15 cars ahead of me. Once Checked In I met Service Advisor Jason Britton who listened to my concerns and had a Technician come in and even did a road test with me his name was Steve Harnish he listened carefully and trouble shot by asking questions. Asked Me To leave car a couple days because he wanted to do additional checking. Monday I Got Call Advising what they found in one day that others missed in several visits, I Had seized trailing arms in the rear. I was flabbergasted and annoyed at the same time, flabbergasted because the other dealerships didn't catch. What had been on going for 13 months was located in a day. Took a few days to get the parts but was repaired within a week. Mr. Britton and Mr. Harnish Ought To Recognized and acknowledged for their professionalism, politeness and being personable.

If I could give zero stars I would. - tigerlily_lux

If I could give zero stars I would. The financial and business managers, Alan Kassle, Travis Wagman, and John Griffin are DEPLORABLE. I have been waiting for 2 YEARS for my tags and registration for my leased car. These people have wasted countless hours of my time, LIED to me again and again with zero integrity, and even LIED REPEATEDLY to Lexus Corporate, which I had to engage to help me deal with these awful people. Save yourself the degradation and go somewhere - ANYWHERE - else. First, Alan calls me from his personal number, thanking me for my patience and assuring me that I will be taken care of and the issue will be resolved within 30 days. I am perfectly polite and we even share a few laughs. A few months go by with no update, and Alan does not answer or pick up any of my calls. When I finally get someone on the line at Len Stoler, they tell me it will be resolved in 7 days. Again, months go by with nothing. I finally get ahold of Travis, who tells me my tags have been shipped and will arrive in a few days. I'm calling every day and they either ignore me or hand me off to Alan, who doesn't answer. The day arrives and my tags are nowhere to be seen. Alan is nowhere to be seen or heard from. I call them to ensure my tags weren't somehow lost in the mail. They pass me off to one another, avoid my phone calls, and MONTHS go by unable to get ahold of anyone. Finally, I get Lexus Corporate involved (I should have done this immediately) and they start LYING to my Lexus caseworker, telling them paperwork is on the way, tags are being worked on, and that they will call me. They never call me. I still don't have tags. It's been over 2 years. I am still working with Lexus directly to get paperwork from these clowns so I can get my tags myself. Save yourself from working with these horrible men.