Pretty bad experience overall. - Pauldk15
Pretty bad experience overall. I purchased a vehicle sight unseen from them and live in a different state. They tried to charge ADVT even though I told them a thousand times the vehicle wouldn’t be registered in GA. They finally removed it after I called the state of GA myself. Once terms were finally negotiated, I set a time ato pick it up. They called me a few hours before I was supposed to drive 5 hours to get it to tell me there was a recall and it couldn’t leave. A few days later the salesman was supposed to meet me halfway to deliver my vehicle. I got there and he was a no show. Finally got a call from the manager who said he would write me a check for $500 if I came to pick up at the dealership. I went, finalized paperwork in a hurry and had to rush out to beat a hailstorm. Never saw the manager, never got a check. They also used my ford points for prepaid service without my knowledge and refuse to refund me. When I finally saw the truck dry and washed it myself (because they delivered with multiple stickers on the windows, windshield, bumpers, etc…) I found multiple scratches. For an 80k vehicle, I really expected better.
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