4 Louisiana Acura Dealers

I bought a late model Acura MDX Advance with slightly - Jessie Robinson

I bought a late model Acura MDX Advance with slightly over 28K miles. It was a rare find, and Acura of Baton Rouge had it priced right! The deal was so appealing that I decided to buy-- despite living 700 miles away in central Florida! From Sales to Finance the deal was seamless, and my salespersons: Sean Johnson and Chad LeBlanc were responsive and detailed! Their professionalism gave me reassurance that this was going to be a good experience-- and it most definitely was. They went above and beyond my expectations, and I am very happy to recommend Acura of Baton Rouge to prospective customers!

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STAY AWAY FROM THIS DEALERSHIP. - rgive2

STAY AWAY FROM THIS DEALERSHIP. They do not answer their phones ion the service department...ever. Took my car in for 100,000 mile service. get my car back a week later. this is a 2 day max service. No communication while they had my car for 7 days because you can never get anyone to answer the phone. Get my car back and was told some BS about someone putting the wrong transmission fluid in it. And that I need to come back 3 more times, every 1,000 miles so they can drain it. WHAT A JOKE! My transmission had never been serviced. Which is why I brought it in. I have had my car back for 4 days and now it won't start. The battery is dead, but according to their "tests" my battery was 100%. HORRIBLE CUSTOMER SERVICE. Tried calling to let them now today and my serve tech won't take my call. told the receptionist I need to talk to someone else. WHAT?!? JUST STAY AWAY FROM THIS DEALERSHIP. THEY ARE HORRIBLE IN EVERY ASPECT!

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Today I had the unfortunate pleasure of working with - Vanessa

Today I had the unfortunate pleasure of working with Vance Cook (Sales), Stephen Robinson (Sales Manager) and Mike Wood (F&I Manager) for a 2023 Black Integra. Im writing this review in hopes to help another person out in a similar situation. When you go to purchase a vehicle you should NEVER have to go through so many unnecessary old school tactics. For the purpose of making a long story short, emails were exchanged and a price was accepted, when it was time to finalize they switch the price (photos provided). I accepted the new price then they tried to give me trouble with getting requested information over to my credit union, despite my verbal expression of being willing to finance through Acura, and allow them the opportunity to beat my rate, which was very well possible. I also was very interested in hear about there gap insurance and other coverage options. However after speaking with Stephen and his little I don't know what your talking about game I ended the deal. To make it clear, my credit is fine, good down payment, and was open to everything until so many games were played I was over it. I would NOT recommend anyone I know or don't know to this dealership and I would like to make it very clear, Vance and Mike was not my determining factor to end the deal, however Stephen was along with so many unnecessary games being played.

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