4 Idaho Mazda Dealers

Saw a few reviews on this website saying the dealer - Ian W

Saw a few reviews on this website saying the dealer deleted them on google so I’m reposting mine here I came here due to the 2000 trade in advert on the radio, I had just started a family and needed something bigger, The moment I walked in the door everyone was friendly and respectful. the whole process was incredibly streamlined and I was driving home in a used CX-5 just a few hours after arriving. My issues started occurring the in the weeks following. During the buying process the salesman I worked with mentioned that there was a large amount of parts ordered to be replaced on the car, as well as a new windshield (the current one was cracked) and a detail service. over the next 2 months I reached out multiple times asking about the promised services, I ended up having to go in person 2 separate times just get the windshield to be replaced. The entire experience after the papers were signed has been frustrating. To top it off the car was sold to me for over twice the kbb value, something I found out after the fact. I’ve no idea if this is a common experience here but it’s one I wouldn’t recommend to anyone. As soon as they have your money it’s almost a lost cause getting any customer support.

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Now called Midway Hyundai - Excellent buying experience! - KatieRu

After a poor experience at a dealership in North Spokane, my husband & I walked away from a deal on a pre-owned Jeep Cherokee that checked every single box on our list. The Jeep was great, the price was right, but the sales manager was pushy & rude, so we walked. The next day we found the same model at Midway; a year newer but lacking a couple features that were on our wish list. From the moment we arrived it was obvious though that Midway was worlds apart from the first dealership. The atmosphere was inviting and relaxed; and our salesman Curtis Heirston was friendly (also funny), understanding, and genuine. Also, Curtis recognized right away that I (“the wife”) was not simply along for the ride, but rather just as much in the driver’s seat as my husband when it came to making this deal. The previous dealership was dismissive of me and my research and focused the conversation directly to my husband. Curtis at Midway on the other hand was impressed with my knowledge, and super respectful and equally attentive to us both. I should mention that Derrick in finance offered the same genuine respect and friendly disposition as well - especially considering we were pre-approved and using outside financing. This seemed to be a major pain point for the previous dealership, but Derrick was gracious about it and it was really a “non-issue”. From Curtis working for us to get us this Jeep, to management (who we didn’t even need to meet because they let Curtis do his job), to Derrick in the finance department wrapping up the particulars – Midway listened to our needs, understood our budget, and delivered a deal that we are more than happy with! This Jeep may not have a tow package or memory seats, but I don’t care! Sacrificing those features to do business with folks who understand the value of customer service and relationships is well worth it! Sincerity are integrity are priceless, and as it turns out those are the two things that I love the MOST that came with our 2016 Jeep Cherokee Limited! Thank you Midway! Seriously, thank you!

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Todd Meyers - SamiV

Though i did not end up buying a car from this dealership, I had a great experience. Todd Meyers was incredible. Super personable and answered every question I had. It’s hard to come across honest & transparent people when car searching. I felt at ease and confident. I will be coming back to see Todd for my next car purchase. All thanks to Todd!

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Marcus Johnson at Goode Motor went above and beyond to... - richardrvtech

Marcus Johnson at Goode Motor went above and beyond to help me find the vehicle I was looking for. Great customer service!

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