The dealership misled us about our warranty--we told them... - areniindy
The dealership misled us about our warranty--we told them the car was going with my son to college (so wouldnt be in the area for oil changes, etc). The salesman assured us not an issue, buy the warranty. We did and when we were leaving, we got an "oh, by the way, the car has to come here ONLY for oil changes, etc in order for your warranty to be vaild." It starts hard (hiccups) and we were told it was just sitting a while and would be fine. We were told the vehicle was inspected and nothing wrong with it. When it was diagnosed at Auto Zone, they told us if the car was truly inspected, they would have found the cause of the hiccup. The man I talked to at the dealership about the issue was rude and tried to 'mansplain' the warranty to me. No, you lied. Just own up to it. They also filed the registration late (because we live in IN and they are in KY) and didnt follow the correct steps. We were charged a late fee. When I took it in for an oil change (that we thought was free) we were charged $10 more. All they said was 'oops'. I havent gotten a call back on that issue either. DO NOT GO THERE!!!
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