22 North Carolina Mazda Dealers

The people are very nice and helpful, also they aren’t - Matthew Davies

The people are very nice and helpful, also they aren’t pushy to want to make you buy a car they’ll just tell you the facts and you make your decision.

We had an amazing time buying my Dad an excellent used - emily4health.nz

We had an amazing time buying my Dad an excellent used Toyota Rav4. My Dad felt supported the whole way making a wise decision on, what we hope to be, the last car he ever buys. Kelly was our sales representative. She was so fun and calming to work with. Very personable and felt like an honest friend helping us find the right car at a reasonable price. Kelly was patient with all of my Dads car. We laughed the whole way. Best car sales experience we had ever had!!! Kurt with financing set my Dad with additional coverage for maintenance my Dad needs to ensure his car lasts and repairs are affordable with his fixed income. We are very happy and I will sleep better at night knowing my Dad has a great reliable car and an outstanding team we trust to contact for our car needs in the future! Thank you Kelly. Thank you Kurt. And thank you to the rest of the Flow Mazda Auto of Fayetteville team.

If you are looking for a first class Mazda Dealer in - strike1066

If you are looking for a first class Mazda Dealer in North Carolina it has to be Flow Mazda of Greensboro. I just bought a New CX-5 there and was astonished at friendly and professional experience from day one. Chad Mills is the GM - He is an honest, fair and active participant in the quest to provide the customer with a positive experience. I have never been in a dealership where every employee seems to be enjoying helping people. You know like the folks at Chick- File always say " my pleasure! " and look like they are having a great day. Well they don't say that they just treat their employees and customers well because it's the right thing to do - you can tell that employees enjoy their work. Mazda's are tremendous vehicles too. Anyway....travel a bit like I did ( From Chapel Hill)t o get this kind of service and you won't be sorry. Great experience!!

The sale person john went of of his way to help us and - The rendons

The sale person john went of of his way to help us and got us in and put with no problems . Even showed this older person how to use the mazda app.

Thanks for taking care of me during the purchase of my - encart

Thanks for taking care of me during the purchase of my new truck. Very professional staff. This was my second vehicle from B&W and there will be more. Thanks again to Tim Conyers and everyone at Brown and Wood.

Moe is very knowledgeable of all the vehicles at the - Mimi

Moe is very knowledgeable of all the vehicles at the dealership. His professionalism and sense of humor is spot on. Can't go wrong with Moe.

Zach Therrien helped me so much in deciding which car I - Tahkia

Zach Therrien helped me so much in deciding which car I would be happiest with. I really appreciated his professional knowledge about each vehicle that I was interested in.

I was looking for a used truck but found a used - Billnleah

I was looking for a used truck but found a used challenger. We worked out a deal and they stayed to make sure all is well. Thanks

*Go to Mazda at Sports Durst in Durham instead* This - CapitalMazdaSucks

*Go to Mazda at Sports Durst in Durham instead* This review is only for the service department. I called them to set up an appointment to get an issue with my car diagnosed. The lady that answers the phone in this department needs an education on customer service. At one point during the conversation she said that I'll need to "drop the vehicle off and leave it with us". So I asked her to clarify how long it will take for them to look at it. She answered my question by repeating "you need to drop the vehicle off and leave it with us" in a slower tone. I understand the English language - that is not what I asked to be clarified. She had a very entitled tone to her voice that made it seem like she couldn't care less about whether you were a customer or not. On top of all of this she said that it would cost $150 for a diagnostic check and that cost would NOT go towards the cost to fix the problem. So I called Mazda at Sport Durst (in Durham) instead. They had FAR better customer service and said that the cost to diagnose WOULD go towards the cost of fixing the problem. So I would recommend everyone use them over the Cary location - even if it is a farther drive.

Very deceptive sales practices! - Mazda

Very deceptive sales practices! Watch out for thousands in hidden fees. They don’t tell you about a “market adjustment” fee of about 10%, they just slide it in at the end. They avoid telling you the finance rate on the loan and default to a high interest rate hoping you won’t notice. If you ask for anything they quickly develop amnesia.

Excellent experience with the dealership and Chris Wasz - Finn

Excellent experience with the dealership and Chris Wasz in particular while purchasing a new Mazda. He was able to get the car I wanted transferred in, saving me the drive to another dealer out of town. Negotiations were smooth and handled via calls and messaging so there were no surprises on the day of purchase. Donnie in F&I was great too, even though he was relatively new in the role at the time.

Christina Walker was amazing! - Elizabeth

Christina Walker was amazing! She listened to what we were looking for including price range, type of vehicle, & AWD. We walked out with the PERFECT vehicle to fit the needs ! Thank you Christina !

Car purchase - Dan G

Great job by the staff. Very friendly and customer oriented. Overall very quick to get everything set up. Tracy did an excellent job in meeting our needs.

We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 .... - Tres27

We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 . We had Scott Bonack (BDC manager), and Mike Brooks from the sales team get right back to me. They both were awesome, friendly, and had everything ready for us to test drive a new Mazda when we arrived at the dealership. All they needed was a copy of my drivers license. Mike went with us on a test drive, explained all the features of the SUV, and made me feel comfortable knowing this was the car for us. The FAMILY atmosphere is incredible at this dealership. I never in 35 years of buying cars have had a better experience. The process from start to finish was a little over an hour not including the great test drive. Hannah Maus helped me with the financing end of the sale. She was awesome! She answered every question we had and was a pleasure to talk with. This dealership will have a lifelong customer in me. Great cars, great people, great service....what more could you ask for. Thank you! Lynn

Went in for my oil change and to have an issue with the - lmauldin77

Went in for my oil change and to have an issue with the wipers and tire pressure sensor checked out. When I bought the vehicle from here I was told I would have free oil changes and warranty coverage. Was quoted a price of $119 to check it out and afterwards was charged almost double this amount on top of an estimate that is almost $1000. What’s the point of me adding the warranty coverage (which I was told I don’t have/it wasn’t in the system) if it doesn’t cover repairs not to mention them charging me a $90 diagnostic fee not one but twice one for the wipers and one for the TPMS when I already knew and told them what the issues were so I paid you 180 bucks to tell me what I already know and still have the issues to fix. Not at all satisfied with the service experience I had. When I was given my total I was thrown off because I was quoted an amount half of that for them to check it out. I asked why that amount she said it was the diagnostic fee twice which absolutely blows me away and they all looked at me like I was stupid when I asked why I was being charged two diagnostic fees for one person to look at my car, they also never gave me an answer just stared at me. You charge me $90 to tell me what the light on my car tells me it’s beyond crazy. Even the free oil change doesn’t make up for the poor experience I had today.

Amazing Experience - bhowell

I just finished leasing my 8th vehicle from Frema Mazda, and once again, they excelled in all aspects! My salesman, Mike Dubois, was awesome as always, and Frankie was able to give us an incredible deal on a new vehicle. I was especially pleased by the fact that they were able to work with me without requiring me to visit the dealership, including bringing the papers to me to sign and delivering the vehicle. I will continue going straight to Frema for all of my future vehicle needs!

We were recently looking for a cargo van. Decent ones are... - ByronC

We were recently looking for a cargo van. Decent ones are virtually impossible to find. However, through a search for certified used, we found one at Medlin Mazda. We live 3 hours away, but figured why not give it a shot. I reached out and they were very helpful from the beginning. They answered all questions over the phone and were very helpful. I was able to do an electronic credit app and they had the financing worked out in no time. With their expertise, we even managed to get a great interest rate on the loan, which is hard to get on cargo vans. We made the drive down the next day and our great experience continued. Our salesman and our finance manager were both just awesome people. If they ever had another vehicle we were in the market for, I would not hesitate to go back and buy it. They made it worth our 3 hour drive each way!

WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT BUY - Tnisamartin

So in March I purchased a Saturn Sky from this place. The day after I drove it off the lot my tire was flat the rim had rusted out and was allowing air in. I have to replace the rims and that tire. In April my brakes went out and the rotor how is this possible? Another event in April my insurance cards were sent in the mail as my renewal was scheduled, guess what? I didn't even have insurance on my new car????? the day I made the purchase when I asked about the the vin number and other particulars the salesperson said he had already talked to my insurance and I was good to go..... NOT ! I went back to the dealership and everyone treated me like "what's the big deal?" I tried calling the general manger and the owner not one return call. This car has caused me more money in 10 months than I spent on my 2000 Toyota Celica which I drove for over 10 years. thank God I still have it or I would be taking the bus. I am soooo disappointed in the way they have treated me and the fact that I now have a basically useless car. It looks good but it has one problem after the next. I have to have over $600 dollars worth of work done next weekend and that brings the grand total to $2500 in 10 months of repairing a lemon. I would NEVER recommend this dealership to my worst enemy. People ask me about this car everyday because it's a beautiful car and I am more than happy to share the whole pathetic story with them . Trust me I talk to a lot of people and I hope people know that you can and should have any car you are thinking about buying inspected by an independent party. MY BAD

Outstanding service - mazdaman

I have a Mazda CX-5. Bought brand new from this dealership. I have always taken my vehicle to their service department for maintenance. Marshall and crew are outstanding. He always explains the work to me and gets me in and out in a timely manner. My neighbor has a Mazda that was bought in Greensboro and they hate taking their car in for service because, even with an appointment, they are sitting there for hours and the service department is always trying to get them to fix something that does not need fixing. Keep up the good work Dick Shirley Mazda Service department!!!!!

waiting 4 repair 9 weeks & counting - FIXMYKIA!

Brought my Optima in for repair ( needs heater core) the week before Memorial Day; it was there over a week and they never got to it since they only have 1 mechanic who can do the work. I was told they would call me to get it in ..............still waiting today's date 7/19/16. SO WHERE DO I GO TO HAVE MY KIA FIXED??