31 Ohio Mazda Dealers

Our Sales person, Becky White, was very friendly and - DJ

Our Sales person, Becky White, was very friendly and helpful. The dealership was clean and comfortable. I would definitely purchase a vehicles from this dealership again.

Mike Hastings was our sales person and treated us with - carolfriend77

Mike Hastings was our sales person and treated us with respect and was very helpful. He gets a 5 star rating from us

They are always up front and honest. - Julie

They are always up front and honest. Wonderful service and they don’t waste your time.

Helpful, friendly and willing to make a deal. - Loop44134

Helpful, friendly and willing to make a deal. Got a great car on first visit. Recommend Rod Delphia as salesman.

Keith went above and beyond what we expected. - Brent

Keith went above and beyond what we expected. Vehicle purchases are usually not the greatest experience however I can say this was one of the best vehicle purchase experiences I had. I recommend the dealership and Keith.

As always, great service, easy to make appointment, nice - dge250

As always, great service, easy to make appointment, nice waiting lounge, friendly staff. Needs more cars in the showroom.

Jon Black is a true professional, He presents himself - Browns!71

Jon Black is a true professional, He presents himself very well. When I came in to complete buying he had all the paper work ahead of time for my review. Was a pleasant experience. Will be back.

Jeff Schmitt Mazda is the most friendly and professional - Curtis Ambrose

Jeff Schmitt Mazda is the most friendly and professional place! My sales representative Chloe is always helpful and knowledgeable!

Prompt response to inquiry. - heitinator

Prompt response to inquiry. Very professional. Respected our time. Salesman was knowledgeable, but not pushy, with no attempt to upsale.

This is the best dealership I have ever dealt with! - mherman

This is the best dealership I have ever dealt with!! No pressure no stress. I had the pleasure of having Sean as my salesperson. He made me feel comfortable from the start. He is very thorough and very knowledgeable. I also had the pleasure of meeting Scott the sales manager. Everyone was so friendly and made you feel welcome. This is my 2 Mazada and this will be the only brand I buy. And this is the only dealership I will ever got to. THANK YOU for the best experience.

Working with Jay and Kempthorn was quick, honest, and - tdrapola

Working with Jay and Kempthorn was quick, honest, and easy to work with! They had great options and worked to really get me what I was asking for. Super happy with the new purchase!

Car was as represented on the website. - bbuchman36

Car was as represented on the website. The staff were very professional and easy to deal with.

Outstanding service. - OmiDro

Outstanding service. Kim Kennedy is just great! Carl is good, too. The minute one steps drives up, service starts. It is great to work with thorough service advisors who are efficient, courteous, caring land just downright friendly. I have already referred people to Jim Wyler and mentioned excellent service! Yay!

My wife and I purchased a 2023 Mazda Cx-50. - IanC

My wife and I purchased a 2023 Mazda Cx-50. Jason was very professional, respectful and attentive throughout the process. I will be reaching back out to him when the time comes for the next vehicle. Most dealerships these days have the leverage to push you around with the short supply but there at Germain Mazda of Columbus they treated my wife and me like they would like to be treated. Kudos to the whole team for guiding us and providing us with a great experience👍

Thanks to express service advisor Jason Josephites my oil - Jack

Thanks to express service advisor Jason Josephites my oil WASN'T overfilled for the first time in many oil changes at Serra. The first advisor actually tried to convince me that it's not a problem to overfill it! I said I don't want it overfilled, as I know this is not a good thing. Thankfully I was passed off to Jason who actually recognized the problems with overfill, and then took the initiative to only add 3.5 qts instead of the recommended 3.7 (to account for residual oil in the head that takes time to drain off) and after I let the car sit for a day and checking it cold, it was right on the money! First time EVER!!! Great job Jason, a very resourceful solution that should be implemented across all your express service departments! This would be better for your customers' cars and save around 5% in oil costs. Thanks Jason!

Went in only to test drive. - rkimm7787

Went in only to test drive. They had the car ready and waiting for me, Met with Ken Roberson. Very friendly very knowledgeable he handed me the keys and told me to take as long as I wanted. I came back after about 20 mins. We sat down and started going over numbers. Made me a fair offer for my trade-in. Then after some finagling He got the numbers where I felt like they needed to be. I was not thinking about buying that day but I couldn't pass it up. Ken Roberson was fantastic, at no time did I feel pressured. I would highly recommend Mazda of Wooster when looking to purchase a vehicle. Rick Kimmell

I’ve bought two cars from Montrose Volvo. - M. Anderson

I’ve bought two cars from Montrose Volvo. Originally bought an XC40 new. I was rear ended and needed a new car and after my accident, I knew a Volvo was the best, safest, most reliable vehicle. I worked with Amanda when getting a new Volvo and she was able to get me another XC40 and she got me a great deal. She is such a wonderful person and I couldn’t imagine buying a car from anyone else. I love the people at Montrose Volvo. The service people are always a pleasure to work with. I always deal with Audrey and she is a great person to work with. She is very knowledgeable and helpful. Montrose Volvo has the most courteous staff.

AMBER ROUTT HAS POOR CUSTOMER SERVICE, NASTY ATTITUDE. - red

AMBER ROUTT HAS POOR CUSTOMER SERVICE, NASTY ATTITUDE. THE PROBLEM WITH MY VEHICLE DIDN'T GET RESOLVED, AND I FEE UNSAFE DRIVING MY VEHICLE. TOOK A WHOLE WEEK TO GET A APPOINTMENT TO FIGURE OUT WHATS GOING ON WITH MY CAR. THIS ISSUE BEEN GOING ON FOR LIKE 5 MONTHS OFF AND ON. POOR COMMUNICATION ABOUT WHATS GOING ON WITH MY VEHICLE. I WOULD NOT RECOMMEND MAZDA TO NO ONE. THERE IS 2 PEOPLE AT MAZDA THAT TAKE DO TAKE CARE OF ME AND MAKE SURE IM GOOD , AND MAKE SURE THE JOB IS DONE CORRECT. ONE PERSON IS ERIN IS SERVICE AND HER CUSTOMER SERVICE IS WONDERFUL, I RATHER TALK AND DEAL WITH ERIN THAN ANY ONE ELSE AT MAZDA, THE OTHER PERON WORKS IN SALES . Jake Sweeney Mazda West 2301 Ferguson Rd Cincinnati, OH 45238

Just wanted to add my compliments about the staff of - zaxxon25

Just wanted to add my compliments about the staff of Serra Mazda in Akron. They made my purchase of a Miata RF extremely smooth throughout all phases of the transaction, from initial communication to picking up the vehicle. Adam Dungan was an excellent client advisor, quickly understanding my situation and adjusting the deal as necessary to get to an agreeable price. Christine Kicos in finance had a similar customer focused approach and made the process extremely smooth. Serra Mazda truly sets an exemplary standard for how a dealership should work with their customers to meet their needs and provide customized solutions.

Great Day WonferfulShould l buy lease car.l want to pay... - vb862646

Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok!

Kris and Dave were great! I bought two cars in two... - AED

Kris and Dave were great! I bought two cars in two months from bass mazda. Both times the salespeople were great. First, I bought a 2018 cx3 from Kris. He was very easy to work with, informed and very responsive to my questions before I came in to see the car. I was over the moon about the cx3. I had it only 10 days when I, sadly, got in an accident that totaled the car. So I found myself back to square one with the car hunt. Kris sent me information about another car, a 2018 cx5, I would like. He was never pushy, only helpful and followed up on all my questions. When I went in to look at the cx5 Kris wasn’t working so Dave helped me. Dave was great. There were some rock nicks on the hood that I was not happy with and Dave scheduled an appointment to have them fixed. we made the deal and as I was signing the financing papers dave cleaned up the car, filled the gas tank and next thing you know I was out the door (even made it to my afternoon meeting) with the 2018 cx5! On my way home I noticed the brakes were vibrating a bit. I called the next day and left a message. I heard back from Kris within the hour. He assured me they will check it out and fix any issues when I come back to get the nicks on the hood fixed. Buying a used car is stressful, let alone having to do it twice! Bass Mazda, Kris, and Dave made this whole thing as smooth as possible. They were direct, responsive and worked to make sure I was happy with the deals and the cars. I highly recommend!

One of service receptionist was not polite. Why they... - mihyunhwang

One of service receptionist was not polite. Why they schedule 7:30 when they start working on the car on 8:00 a m..

Great experience - C.bader19

I just bought a Mazda CX5 after driving Fords for years. I wasn't really sure what type of vehicle I wanted and the salesperson took his time with us and showed us several options. He was knowledge and very patient with all my questions. I made the right choice and love my new car.

Second to None! - Joe S.

The title of my review says everything about the service department at this Ford dealership. I admit I haven't been too happy about the sales department but the service department is SECOND TO NONE. I have been using this service department for approximately twenty years and I have never been disappointed. Every employee with whom I have interacted has been very courteous and respectful of me and my time. This last visit that occured in December of 2016 was no different with Mike contacting me every day letting me know the progress of the repairs. I had to have part of the power steering system replaced and it took a few days for the parts to arrive at the dealership and Mike called me each day to keep me updated. The shipping took place during the Christmas holidays and I can just imagine the number of parcels that were being delivered and I do not blame anyone for this delay. The car runs just fine again as that has always been the case after taking our vehicles to the Bob-Boyd Service Department the past twenty years. Do not hestitate to use this dealership for any of your vehicle needs.

Service - jenny_1

service does a great job and very polite .I have 3 vehicles I take in for service highly recommend theses guys to everyone .They also have a pick and del

Great Experience worth driving for from Ann Arbor - Jaclyn71

Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience! Jaclyn Lebert

Beware if trading in a car - MT

So I was set to buy a Cx-5. Stickiest part of my deal was a trade I had. I'd done my online research, values were 13K to 18k--and I had it appraised at 2 different dealers before I went to Brown Mazda (Toledo Oh). The lowest was 12500, the other was $13,500. Both inline with the online services assessment of the value of my car. So I thought I had some idea what I could expect. Boy was I wrong. First, the salesperson should consider a new career. He was clueless not he product, and seemed lost with the whole process. Then came the trade in appraisal. First they played games wanting to know what I "wanted" for the car. My answer was of course, "as much as I can get". Which apparently they didn't like. Their trade in valuation--$8,500. (the car was a 2011 BMW). They started with a laundry list of its deficiencies. Which only became more laughable as I continued on with my car buying (at other dealers). Ultimately, I shopped my trade to 8 different dealers, none every offered less than $12500. I ultimately got $14,750. Brown should consider outfitting their people with mask...because theirs clearly some thieves working there.

Mr. Harteis was extremely personable and made my buying - Cyagsxr2

Mr. Harteis was extremely personable and made my buying experiance the best I have ever had with purchasing a car at a dealership. Buying a car can be very stressful, but he made it a relaxing experiance. No pressure. Just honesty and sincerity. Go see him!!!

Came here due to poor experience at a dealership closer... - grumpysroadster

Came here due to poor experience at a dealership closer to home. Jillynne greeted me when I was looking for a specific color. A month went by and then I called and asked Jillynne to have an offer waiting for me when I arrived. The first offer was perfect, I got what I wanted for my trade in, and they matched the financing I knew I could get elsewhere, Very painless car buying experience!