40 Pennsylvania Mazda Dealers

The dealership was amazing! - LOVELYONITSOWN

The dealership was amazing! The process was simple, quick, easy, and user- friendly. The vehicle was delivered before the delivery date and at the price that I desired.

Up front pricing the car was ordered they were helpful in - gizzy492000

Up front pricing the car was ordered they were helpful in explaining everything on the contract I have no qualms about dealing with this dealership

Our experience with Piazza Mazda began several months ago - Dave S

Our experience with Piazza Mazda began several months ago when we first thought we would be in the market for a new vehicle. While the country was still in the midst of the pandemic most other dealers barely gave us the time of day. Andres Castro took the time to find out about us, our needs and time line. When the time came to make our purchase, he took the time to show us our options and find the right vehicle. In fact Andres went above and beyond. He had to work very hard to get the right CX 30 for us. We felt like the whole dealership took time to meet us and welcome us into the Piazza family. We highly recommend Piazza and Andres.

Excellent service from staff, especially from Samantha - zivanovickatarina60

Excellent service from staff, especially from Samantha Vantwistern and Steven Garcia. Quick and clear communication and extremely helpful and dedicated to ensure everything went the best way possible.

I have had a great experience every time that I have been - pfoye1984

I have had a great experience every time that I have been to Scott Mazda.

Jeff Johnston from Cochran Kia Robinson is a great guy. - slusarekannette

Jeff Johnston from Cochran Kia Robinson is a great guy. I have purchased many card from him over the years. Recently I contacted Jeff looking for a Mazda. He was able locate the make model and color within a day. I purchased the car I wanted and I love my new Mazda. We love Jeff and will continue to purchasing our cars from him. So if you are looking for a new car Cochran has everything just ask for Jeff (he’s the best)

Incoming: Essay My experience at Bergey’s Kia of - MattM

Incoming: Essay My experience at Bergey’s Kia of Wilkes-Barre was a step above the rest. I have purchased a good handful of cars in my life and this has to be one of the smoothest transactions I’ve ever had. I reached out to every dealer that I found had a ’22 Niro EX Premium incoming from Florida (where I live) all the way up the east coast. My goal? A purchase at MSRP and no funny business. Of the dealers I called there were only about three that were not doing market adjustments and Bergey’s Kia was one of them. After speaking with Rich Tokar and confirming the 0-markup and availability of the incoming Niro I quickly put a deposit down. Rich, although he wasn’t a sales associate, kept me up to date every step of the way. I will say I likely pestered him with regular checkups on the status of the car while in transit until it arrived. He was very patient with me and understood my excitement, never once showing a sign of displeasure in dealing with me. Once the car arrived I was handed to sales associate Gary Ottaviani. Gary provided me photos of the car, corresponded with me about financing, and coordinated delivery of the vehicle. I flew up about a week after and Gary was awesome enough to meet me at the airport. We exchanged pleasantries and he drove me to the dealership. On the way we discussed the 50th anniversary Thunderbird he had just purchased (and we were riding in) and other things about each other. Once we arrived at the dealership I met with Rich and we exchanged greetings and discussed the trip up. It was great to put a face to the name! I was quickly shown the vehicle I had waited months for. Gary and I discussed getting it all set up before leaving and before I knew it Angelo, the finance manager, was ready to do my paperwork. Everything was smooth as butter. There was no pressure to purchase any options however I did land on purchasing the maintenance plan for my Niro. I felt like it was reasonably priced (and to confirm it I called my local Kia dealership and asked them of the expenses to do each of the maintenance items the plan covers-- the plan offered by Angelo was only about $150 more, which over six years I considered the convenience worth it). Angelo was very professional and had me in and out within 20 minutes!! Gary met with me after and we got set up for access on the Kia Uvo app then we were good to go! I bid everyone a farewell and I was on my way! Like I said, super smooth transaction, exceedingly friendly staff, no games, just honesty and integrity. 5 stars all around, higher if I could.

We bought our 5th vehicle off of Maria. - Richard

We bought our 5th vehicle off of Maria. Traded in my CX-30 for another CX-30 It was another easy purschase !!!

Overpriced. - Netbob

Overpriced. Charging far over MSRP for used. Don't think they got the memo that the used market is dropping fast.

I had a frustrating experience with the Ladd Hanford - STAY AWAY

I had a frustrating experience with the Ladd Hanford service department regarding an issue with my vehicle that no one seemed to be able to fix. However, after meeting with General Manager Gary Deibert, my experience completely turned around. Gary understood my frustration and helped me trade my existing vehicle in for something I love even more. The service department could certainly use some improvement, but with Gary at the helm, this dealership will make sure you leave happy. Thanks, Gary!

In my nearly 20 years of car buying experiences, your - dumlong

In my nearly 20 years of car buying experiences, your team set the record today with the least total time spent (under 75 min) to select the vehicle and finalize financing without undue high pressure sales tactics or obfuscation of numbers and figures. Options were presented and discussed as such with appropriate dialog to tailor to my specific needs and wants. To achieve similar outcomes would take hours of hard negotiation, heated arguments, and yes i've walked out before after the fifth time someone has to “go talk to the manager” or other attrition tactics. It was a clear and transparent process, conducted with utmost professionalism, efficiency, and at fair market value.

My Sales experience at Piazza could not have been better! - Calvin1317

My Sales experience at Piazza could not have been better! Nick is very honest which is so important today! Was best price but frankly even if wasn’t the service would make it worth the drive over other Mazda dealers within 50 miles

Service was excellent... Service manager was very helpful... - dianedeery

Service was excellent... Service manager was very helpful in fixing my infontainment screen ... I called the Piazza in West Chester and they were no help at all. I decided to call Faulkner where I purchased the car and they were awesome.. They cleaned my screen and made it look like new again. Piazza wanted me to buy a 1000 part and another 136 to install it. Thank you to Faulkner and their staff for helping me, I would recommend them for sure. Helpful and nice from start to finish....

This would be the second time for this problem and all I - kathya40

This would be the second time for this problem and all I get, has far as setting up a time to have it looked at is attitude. What I got was a woo as me story for there take or leave it approach. Now I will have to go somewhere else with a car warranty still in place and pay more out of pocket to get fixed. Really PISSED about this about this situation!!!!!!!

Mazda staff was very friendly and knowledgeable. - Sdougherty400

Kenny Ross Mazda dealership was very easy to get to, as well as very clean and organized. The sales pitch was direct, without pressure and the numbers easy to understand.

I recently purchased a used car at Faulkner Mazda... - Jenny F

I recently purchased a used car at Faulkner Mazda Harrisburg. Our salesperson, Alyssa Humes, was outstanding! She is very professional and did not make us feel pressured in any way to purchase a car. I highly recommend Faulkner Mazda Harrisburg, and specifically, Alyssa, when shopping for a new or used car.

Made this experience very easy and enjoyable! - chrisk0305

They work with you to get the price and finance you want. Great dealership to buy from and would definetly would buy from them again!!

Mike Stanley was very knowledgeable and courteous. - Rwiesmo

Mike Stanley was very knowledgeable and courteous. He explained everything and answered all our questions if we didn’t understand. He was very polite and offered us refreshments when he had to leave to talk to the financial manager. The financial manager Nick was also very helpful in explaining all the programs offered and the paperwork. This is the third vehicle we have purchased from Smail and it will always be are favorite dealership. We will recommend Smail to all are friends and family. Great job to all involved in are new car get ready! Kudos to all!

ALWAYS A FINE JOB ON MY MAZDA AND THE STAFF ARE VERY ON... - JIMSNAIR

ALWAYS A FINE JOB ON MY MAZDA AND THE STAFF ARE VERY ON THE BALL AND HELPFUL THE FACILITY IS WELL KEPT COULD NOT ASK FOR ANY BETTER SERVICE. AND I ALWAYS TELL HOLLY THAT I HAVE A SISTER HOLLY SHES ALWAYS REMEBERS....FIVE STARS!

Everyone from management to sales to financing to - Marlene

Everyone from management to sales to financing to service, were pleasant, patient and educating. It was a real pleasure to buy my brand new car from these hard-working people. I will definitely recommend them to all of my friends and associates for making me so happy with my purchase !!!

Mixed feelings but overall decent experience. - Deirlyn

Mixed feelings but overall decent experience. Called with concerns re my 2022 mazda 3 preferred. Spoke with Rick Cortez who was rude, seemed disrespectful, zero empathy and hung up on me. Turns out he works for John Kennedy Ford … but being sister co still unfortunate reflection. Mike Armstrong called me back, was understanding and empathetic and treated me the way a customer should be treated. My car is still an issue, many things falling apart, but Mike at least eased my mind. Ps if you buy a fox good luck if you have to deal with Rick Cortez.

Recently purchased a Cx5 touring. We worked with Nate... - shutterbugizme

Recently purchased a Cx5 touring. We worked with Nate Woodcock and he was so easy to work with. Very knowledgeable, not pushy and an all around nice guy!! Give the man 5 stars! We couldn't be more pleased with our new vehicle. This is our 5th Mazda, 4 of them purchased at Lancaster Mazda. Need I say more?!

This was one of my favorite dealerships by far. Being... - browntown

This was one of my favorite dealerships by far. Being from Pittsburgh, I worked with Kristi through email before deciding to make the drive to State College. She was very helpful at explaining the price of the car I was looking at as well as making me confident I was going to get a fair value on my trade. When I arrived at the dealership, Kevin had the car ready and was looking out for me. Loved the experience and higher recommend it for an honest dealership.

Sean from Kelly Mazda made my buying experience so much... - Jaritza Prado

Sean from Kelly Mazda made my buying experience so much better. He was quick. My whole process took not even 45 mins. I went there on Dec 24th and spoke to him about trading my old CX5 for a new 2021 Carbon Edition. That conversation, including final numbers were like 10 mins. I have to say that I hated doing car shopping because of the long wait. Last time I was in a dealership I spent almost 6 hrs. The day of my pickup was Dec 31st. Drive to the dealership, sign papers and take the new car, 30mins. Thank you Sean and Kelly Mazda! Loved doing business with you!

very professional they took good care of me when I was... - r_states

very professional they took good care of me when I was unable to go to the dealership chris frank was so much help with me

Well I thought my dream wasn’t going to come true but - HOLUB15301

Well I thought my dream wasn’t going to come true but after the 3rd visit they made it happen a huge shout out to Austin, Shawn and Jennifer you are all awesome thank you for your time and commitment to make this deal happen. I love ❤️ all 3 of you. I would definitely send others to visit you and make their dreams come true. Thank you so much for the awesome amazing experience and getting me into the car that I wanted.

This was the best car buying experience ever! Scott was... - sydneyb

This was the best car buying experience ever! Scott was amazing and ensured I knew everything about my new Mazda3 hatchback. Very helpful and super nice! Everybody else treated me amazing like we have known each other forever. I plan to do business here again! And definitely go see Scott!

Do Not Go Here - clk

Went in to look for a new CR-V. Salesman was incredibly demeaning. He acted as if I was incapable of discussing pricing and kept deflecting to my husband despite the fact it was my car even after my husband told him he needed to talk with me about it. Then he said the only reason I didn’t want to pay full sticker price was because I couldn’t afford it. To top matters off, he tried to sell me the same exact year and model of my current vehicle for nearly double the price he said he could give me on trade in. This place is a total joke. Don’t waste your time here.

Great place to buy new or used! - sanders33

My visit was so easy going..not pushy at all. I got a used car and was well taken care of the whole visit there.