57 Texas Mazda Dealers

Chris was very friendly experienced in what he is - Suryasista29

Chris was very friendly experienced in what he is selling. Helped me very much in every step of the purchase and it was very easy. Will definitely recommend Chris to a friend or family

The sales team there is very friendly and knowledgeable. - mthomas

The sales team there is very friendly and knowledgeable. They assisted me in finding exactly what I wanted and within my budget. I shopped several Mazda dealers in town and by far the DeMontrond team had the best service.

I really recommend this place. - alexaktorres

I really recommend this place. Very happy to have purchased my first car from them. I recommend Joseph Sanchez. He’s been very helpful and kind since I’ve purchased my car. 👍

I just purchased a CX-30 from Hiley Mazda of Arlington. - t.r.alston1977

I just purchased a CX-30 from Hiley Mazda of Arlington. I worked with salesman Gregory Powell. It was a great experience!! My husband and I had been to 2 other car lots and Mazda was our last stop. We met Greg and he was the best!! I told him what I was looking for and he went above and beyond to get me a great car and gave me a great deal. I will be recommending Mazda of Arlington to anyone who needs a car. The whole staff was friendly and helpful and they made my car buying experience great!!!!

#1 - best communications in the car buying experience - trentrnld313

#1 - best communications in the car buying experience #2 - time spent at dealership was minimal; including Finance #3 - No up selling; this alone will make me come back #4 - the people; nothing but professional, honest and timely Thank you

Victor is service always does a great job! - KFRG

Victor is service always does a great job! We've bought several cars there and Victor and your service department are a big reason we are customers!

Best place ever this side of Heaven, like Heaven on - Calongoriank56

Best place ever this side of Heaven, like Heaven on earth. Sales person Michael Gamez help me the second time around with the purchase of a new F150. He even took the time to show me how to calibrate my trailer RV to Ford 150. By backing up trailer, and parking it with me in an empty parking lot. I also got a great price and excellent customer service on the F150. I live 3 1/2 hrs in (San Antonio and Kerrville) from San Angelo, but prefer to do business with Jim Bass and sales people because they care and have the best interest in people’s needs!

Very friendly, very professional . - Deedee08.dm

Very friendly, very professional . Very fast. Will def recommend them. Didnt have any issues with them

Gilton is excellent, professional, and kind. - dawn

Gilton is excellent, professional, and kind. He is the reason for our purchase at this location. We don’t live nearby but would go back anyway due to Gilton’s sales skills. He knows a lot about the Mazda CX-5. Answered all my questions regarding our purchase for our daughter.

Excellent customer service, Cole Johnson is wonderful! - Cheryl

Excellent customer service, Cole Johnson is wonderful! We were just looking, but this company and Excellent people convinced us to make a decision and purchase! So happy with our decision and choice. We will refer them to everyone.

Marco and Chris were super helpful and got me the car I - Fabian62007

Marco and Chris were super helpful and got me the car I wanted . Quick service and friendly atmosphere. Highly recommend

Pamela Howard was very helpful and knowledgeable! - Lyonsrobert73

Pamela Howard was very helpful and knowledgeable!!! I would difintly recommend her to anyone. Thanks again Pamela.

The guys at Herb Easley were a pleasure to work with. We... - Texan

The guys at Herb Easley were a pleasure to work with. We were able to sort out details in advance and finalize quickly at pickup.

I appreciate the service I receive due to it helps me - bchunko

I appreciate the service I receive due to it helps me understand what I need for my cars future !

Very satisfied with the Kia Sorento we bought 3 years - hervey.abotsi

Very satisfied with the Kia Sorento we bought 3 years ago. Mark Apao was great to work with. Great customer service.

I have purchased 5 Mazda CX-5s from this dealership and - zee.broussard52

I have purchased 5 Mazda CX-5s from this dealership and satisfied every time. Sales team were great and patient for me to get insurance money to complete purchase.

Wanna give Jose Ramirez a shoutout for helping me get... - Cody_football4

Wanna give Jose Ramirez a shoutout for helping me get into my vehicle for the price I want and monthly payments! Y’all be sure to ask for him next time you visit ipac Mazda

My Mazda had the Check Engine Light on. - Okie

My Mazda had the Check Engine Light on. I’m from out of town, so the service center scheduled me at 8:00AM so they could get right on my car. We drove 2 1/2 hours to get them the car before 8. I reminded them I needed them to get on car quickly. After waiting over an hour, I found out they had not even started on our vehicle. We took the car and left.

RATING THE SERVICE DEPARTMENT: MY SON'S CAR WAS RECENTLY - DOMCHRIS

RATING THE SERVICE DEPARTMENT: MY SON'S CAR WAS RECENTLY TOTALED IN THE SEPT. 2022 DALLAS RAIN STORM DUE TO FLOODING. JAMES HIGDON (SERVICE DIRECTOR) WAS RESPONSIVE AND PROACTIVE IN HAVING HIS TEAM EVALUATE THE VEHICLE AND CONNECT WITH THE INSURANCE COMPANY RE: ITS STATUS. HE UNDERSTOOD THE FRUSTRATION ON OUR END AND WAS VERY CONSCIENTIOUS ABOUT KEEPING US UPDATED. RESOLUTION WAS QUITE SATISFACTORY. I WOULD RECOMMEND THIS DEALERSHIP BASED ON THE SERVICE EXPERIENCE AND LEADERSHIP OF ITS SERVICE DIRECTOR J. HIGDON. THANK YOU.

TERRIBLE! - wilkowski1958

TERRIBLE! We bought a new 2022 Mazda 3 on  03/12  and drove straight home,  My wife is a professional auto detailer and requested that the car not be washed at the dealership as she didn't want the car to go through a carwash. While washing the next day my wife found two chips in the engine hood, a dent on the driver side hood, and the wheel clear coat damaged. This was obvious shipping damage, The chips are in the middle of the hood on opposite sides same spacing, and there was no inclement weather to warrant the hood dent.  (We do have pictures with timestamps) My Wife returned on Monday and felt that she was disregarded when speaking to the salesperson, hinting at road damage. I spoke with the new car sales GM Jeff on 03/15  he assured me that he would contact me to arrange an appointment for no-cost repairs with a loaner while our car was being repaired. On 04/12/22, I received a call that our license plates were in and were mailed to us, (keep in mind we have heard nothing regarding the vehicle damage to date) The temporary plate did not have any protection on the back of the cardboard which resulted in the bumper being scratched from the staples. On 04/22/22 I received a call from James Brewer following up on our new car buying experience, I explained about the damage and total disregard in which we were treated, James knew nothing about the car damage and assured me that he would follow up, James did follow up,. My wife dropped off the car in 04/27, I received a text the same day stating that the screws on the license plate were antitheft and they could not be removed without a special tool, (they are normal hex screws) My wife dropped off the tool to remove the screws on 04/28. On 04/29 I received a call that the car was ready for pick up. when my wife arrived at the dealership the wrong paint color was used on the engine hood, the driver side hood dent was not repaired, the license plate cover was in the front passenger seat, different screws were used on the rear plate, and the wheel damage was worse than the original damage, Obviously, we did not except the car. It's now 05/15, We have not heard a thing back from Mazda since 04/29  no update on repairs NOTHING! We have emailed weekly asking for updates no replies, left voice messages with Mr. Brewer, but again no response. I Understand that people are busy but not even a courtesy call with an update is unacceptable, This is a brand new car and that we received damaged, and would like to have it repaired as soon as possible, the impression" we made the sale, let's hope they go away" comes to mind. I hope that is not the case. An odometer reading was taken when we dropped off our car with 1,582 miles, now the car has 1,622 miles. Not understanding why our car was driven 40 miles? We now have a 2021 CX-5 loaner received with a "service due soon" light now a warning light comes on with "service past due" the thing is a gas hog that needs to be filled up weekly.

Just wanted to thank Jason, Armando, Jose, Chris, and - Lori & Scot

Just wanted to thank Jason, Armando, Jose, Chris, and everyone else at Metro Mazda for helping us get the truck of my dreams! They were great to work with even being short staffed for the day. We’ll be back when my wife needs a vehicle. We drove 2 hours one way based on a phone conversation and it paid off! Thank y’all much! - Scot & Lori

This is the first negative review I have ever left a - ashleymhornung

This is the first negative review I have ever left a business in my life, but I wanted to share my experience to hopefully protect other car buyers. Here is the short version: - I purchased a used 2020 Mazda CX-5 in September, 2022 - LENGTH OF WAIT TIME: I had an appointment to pay for the car and sign the paperwork and was told it would only take 30 minutes. My sales agent repeatedly reassured me that I was next in line with finance, but after waiting for 3 hours with an upset and hungry toddler, I checked with the receptionist who informed me that there were still several people in front of me. We were told to come back and wait in line another day. - TIMELINE OF REPAIRS: My car had some damage before I purchased it, but I was guaranteed it would all be fixed within 2 days. After a week, I they gave me the car, only for me to discover that several of the items on the 160-point checklist were missing. In particular, my car still had several dents. When I pointed them out to the sales agent, he pretended like he couldn't see them. Fortunately, they took the car back, and I got it a week later-- 2 weeks after the date I was originally promised the car would be ready. - SMOKE IN CAR: 1 month after owning the car, it became apparent that the previous owner had smoked in it. I had gone out of town for a week, and after it sat unused, the smell became so strong that I could not drive the car without getting headaches. I am pregnant and have a toddler, so I was concerned about my family's health in the vehicle. - IGNORED MESSAGES: I tried texting my sales agent, texting the official Mazda central number, calling and leaving voicemails for the manager, and sending an email to the manager, but none of my messages ever received responses. Finally, after a week of no responses, one of the managers answered one of my many calls. He essentially told me that it was not the dealership's responsibility that the car they sold me had been smoked in before they sold it to me. He offered to do a smoke bomb to remove the smell. However, I feel like my concerns were just brushed off as this will not actually address the underlying issue that they sold me a vehicle with cigarette toxins in the upholstery. Overall, I regret going to this dealership and would not recommend purchasing a car here. Hopefully my experience was unusual, but I wanted to leave this review to caution anyone considering doing business at this dealership. I have since heard that the other Austin locations, South and Georgetown, are more reliable.

Jd was extremely helpful and knowledgeable in helping... - PISSED OFF ED

Jd was extremely helpful and knowledgeable in helping service my Explorer . Very courteous anytime that we spoke . Very through and knew what the status of my car was during the entire time while getting service . Great job and Kudos to JD Thks for everything ed bright

We had them work on transmission on Mazda great work - K4joy51

We had them work on transmission on Mazda great work honest and the communication was excellent thanks Nick and James!

Getting a new car from the Mazda S location has been the... - Water2wine

Getting a new car from the Mazda S location has been the biggest disappointment I have experienced over the course of 35 years. The customer experience has been as low as I can rate in what I would expect service to be. 5 out of 6 times the promises made have failed. I am actually a very easy sale too because when I need something, I come in knowing exactly what I want, what I will pay and the means and confidence to deliver on what I commit to doing. Easy-no negotiation. Its either yes or no. I tried to do as much as possible on line to save time since my job has intensive travel and I value my time while home as well as respect others time when I make a comittment to uphold (I will even uphold a comittment even if it is inconvenient and I certainly don't promise something if I know I am betting on a contingency). Where I am currently at and Roger Beasley Mazda S is continuing to spiral downward is I signed a deal for my car, with the knowledge that it would not be delivered until the day I left for my job out of the country. I was told I would get a text or email that my car was in the day it arrived. The plan was that I would pick my car up when I returned a week later. I have been home now for a week and 1. I never received a call, text, email that my car was in and 2. I can't get anyone to respond to me. I have talked to so many different people that I do not even know who can help me get my new car that I already purchased. Can you say buyers remorse? I am so disappointed. I would rather pay more for a car where I can count on customer service than a deal that I have no confidence in getting a response. In full disclosure, I did not get a great deal. I went with this car because it was close to where I live.

Team Gillman Mazda helped me purchase a "new to me" car. - db

Team Gillman Mazda helped me purchase a "new to me" car. Jaye, Andy, and Will were considerate, friendly, respectful, and knowledgeable. Thanks gentlemen!

I just had an wonderful experience today. - henz3522

I just had an wonderful experience today. I wasn't really planning on purchasing a vehicle today. My plan was to go out of town to a dealership who offered me a good deal on a new Mazda CX 5 until met this awesome sales guy. His name is Phillip Brown. Told him of my plan, but I ask him if He can beat this offer, we can do business. We workout some numbers and a deal was made. Not pushy at all, made us feel comfortable the whole process, and took time to explain to us some features of the vehicle. If you are looking for a new car, go to Gullo Mazda and look for Phillip Brown and walk out the dealership happy with your new car.

A really unorganized, lying, service department where the... - AS

A really unorganized, lying, service department where the manager is the culprit of his own mistakes. Forgets to order warranty parts, lies to customers about it, fails to check sub-par work that is being done at the service department!! No one communicates with each other internally. They really lie and cheat the customer that has warranty issues with their vehicles to make money and give a royal screwing to the customer. Tried to charge me over 1K by stating that my issue was not covered under warranty!!! I told the person your stupid if I am paying for a defective Kia crap made part!!! Joseph also FAILED Miserably in giving me an estimate of the repair of my vehicle!!! I guess that they get told by Kia to do everything possible to avoid warranty claims, the jerks!!!!

Please Read Until the End! - Jody

WOW!! What a dealership!!! We found a pre-owed Fiat Convertible on line, and it was a perfect fit for us. We were looking for something to pull behind our Motorhome. So, here it goes... We spoke with Danny (salesman), and he was very helpful and friendly, so we set things up to drive to Waco from Dallas. The car was perfect, so we moved on to Travis in Finance and finished the deal. (less than an hour total) :) 6 hours after we left the dealership, the convertible top broke!!!! FEAR set in!! Used Car, As Is, No Warranty.. (you get the picture) Our fear was quickly swept away, as they directed us to Greenville Chrysler, but they were unable to repair it.. We agreed to take the car back to Waco, and that's when we met James in the Service Dept. (Nicest person you could ever want to know) They gave us a BRAND NEW car to drive while they looked into repairing out car. It took LOTS of research and work, but they repaired the top, and we LOVE the car!! People, wherever you live, consider University Mazda Kia for your next new or pre-owed car. YOU WILL NOT BE DISAPOINTED.. A lot of people say "I drive a __________", but we say "We Drive A University, Mazda Kia" Customers For Life!! Jody & Walter