Nick Marotta (and everyone else whom I have had help me... - car
Nick Marotta (and everyone else whom I have had help me with service) at Mercedes-Benz of Westwood is extraordinary in the thoughtfulness, customer service, and care given each and every time my car is serviced. Where most service departments at car dealerships service cars...Nick services people.
Ever-concerned about my needs and well being, he goes over and above when calling to explain work needed - or work not needed - to assure customer understanding and satisfaction.
My 2014 GLK was bought used - it is my first ever 'preowned' car, yet I am treated at this dealership with such care and respect, one would think I purchased the most costly vehicle there -
Words are but words - yet everything I stated is heartfelt. I greatly appreciate everything about the individuals at this dealership and recommend them with the highest regard.
J. Baker / Newton, MA
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