7 Missouri Mercedes-Benz Dealers

The staff at this dealership, from the salespeople to the - jaytee

The staff at this dealership, from the salespeople to the management, seem to enjoy their jobs and their customers. They took care of us from the moment we stepped into the building and followed up after the sale to make sure everything was going well - as I was going from a 2004 vehicle with no bells or whistles to a fully electric 2022, there was quite a learning curve and they were extremely helpful and patient with me.

This is the dealership everyone warned you about. - rlh1

This is the dealership everyone warned you about. I found the Jeep that I wanted on their web site. I live over 140 miles from the dealership, so I called about it and we made the deal on the phone. He said it was on the lot and he would have it ready for me. When we arrived, we spotted a jeep of a different color and we guessed that was the vehicle. It was, with a different color interior. He pointed out a dent in the vehicle stating they would fix it and the vehicle I made the deal on was loaned out. We went to see if there was anything else on the lot I might be interested in. He even showed us a Hyundai, I wanted a jeep. As we came back to the showroom, we also noticed damage to the front end of the Jeep that he had ready for me. I didn't want the damaged vehicle and I wasn't going to pay for a new vehicle when it had been loaned out with extra miles on it. He said that he would make me a great deal and headed for the sales managers office. When he came back he was showing me what my payments would be. I moved that paper to see the "deal". It was over a thousand dollars higher than the agreed upon price. I had also qualified for a $500 rebate which had disappeared. I said a few choice words that I shouldn't have and we walked out of the dealership. Then the calls started trying to get us to come back. I quit answering my phone and the text messages started. Wasted my friends time and wear and tear on his vehicle to drive me there and back for nothing. Over 280 miles for nothing. I gave it one star because they didn't have any negative stars for me to check.

I will not recommend this dealership.Unprofessional... - Stl

I will not recommend this dealership. Unprofessional customer service Save your time, money, and headaches!

GREAT SERVICE, Good pricing. - OHBOI

GREAT SERVICE, Good pricing. I would try to come back here for all of my car needs.

After a negative experience with the service center I - Dean

After a negative experience with the service center I appreciated the service center manager, Patrick, calling me and going over the service that was done on my AMG GLE 53. Personal service is primary in my business, pharmacy, and him reaching out was important. I will continue to use MB of Chesterfield service center in the future and give them another chance.