20 New York Mercedes-Benz Dealers

The customer service is fantastic. - mrsf100

The customer service is fantastic. Everyone that I dealt with has been beyond knowledgeable, very professional and always available to assist me with any questions that I had. A great dealership.

As a customer of Andrea Kass for over 40 years, I think - RICTAXLAW

As a customer of Andrea Kass for over 40 years, I think that speaks for itself.

The service was great. - ADEMODI6

The service was great. Customer service is superb and will refer friends to Ralllye motors again

Apostol is an A Rate advisor who was very thorough, - Ho123

Apostol is an A Rate advisor who was very thorough, informative and helpful through out the whole process. Appreciated the professional communication through out the process. Will be coming here again.

Bianca was patient, always answered my questions. - MarcinDG

Bianca was patient, always answered my questions. Did not push the sale at all but was there when I was ready to buy. Highly recommended.

I would like to take a moment, and commend the staff of - kpera72

I would like to take a moment, and commend the staff of this dealership. I purchased a used 2018 Infiniti Q 60 red sport all-wheel-drive from them. My salesman‘s name was Dan, he went above and beyond for me, even though I was buying the car sight unseen. When the car was delivered, there were a couple of small issues, that this dealership addressed immediately. Completely to my satisfaction. As someone who has been in the business in and out over the last 20 years, I find this commendable, the dealership will take care of a customer in this manner, for buying a used car off of them. Usually, especially in a dealership for the average cost of a car is over $75,000, used cars can kind of be a second thought. Not so with this dealership. I expressed my concerns to Dan, and to the dealer principal Rey, And his liaison Brad, had immediately gotten a hold of me. I spoke with Brad through emails, voicing my concerns, and they addressed every single one of them. I would definitely recommend, whether you’re shopping online, or in the area, to not overlook this dealership. Their entire staff that I dealt with, addressed every concern I had, and assured me, that any issues I had would be taken care of. A lot of businesses today, don’t really go above and beyond for people, due to the lack of staff, or whatever the reason may be, but it has been my experience, that not everywhere treats you the same. I was looking for a specific car, this dealership had one exactly like I wanted. Price negotiation even for this day and age, was excellent, when I asked Dan to go out and take pictures, and to FaceTime me, for the car, for any concerns I may have had, as well as it getting loaded onto the truck to be delivered to me, he was right there. Being that this is a used car, I can’t rate the dealership on sales the same way I would is if it were a new car, so I hope that this serves, As what would be a perfect 10, or a five star review. A huge thank you to everyone that I was involved with, for taking care of me in a timely manner, and I would Most definitely recommend this dealership, for your next Mercedes purchase, or even used car purchase, if they have what you’re looking for. Quality like this in people, and at car dealerships is rarely seen. Thank you again so much for

I've been buying Mercedes from Keeler for over 15 years - Sheyman

I've been buying Mercedes from Keeler for over 15 years and Dominique Cadet has been my sales rep from day one. Dominique has always gone the extra mile to ensure the best Keeler experience possible. Dominique is a pleasure to work with, very knowledgable on all aspects of Keeler's operation and industry dynamics and I highly recommend him.

With the current car inventory shortage, interested - norlyn

With the current car inventory shortage, interested buyers have limited choices. I was ready for a new car but unwilling to settle for a vehicle that did not meet my requirements and specific preferences. I was not optimistic, until I sat down with Joseph Horneman. He is very professional, easy to talk to and with patience and expertise, found the right car for me. His salesmanship goes well beyond making the deal. His introduction to the aspects of new technology was greatly appreciated. Mr. Horneman stands out as a valuable asset to M-B of Nanuet. It will be my pleasure to recommend him to friends.

First class operation from ordering to delivery! - Carl

First class operation from ordering to delivery! Big Steve is an expert salesman. He was knowledgeable about our first foray into the EV world (purchased a EQB 350 that we love!). We ordered the car in June and he kept us abreast on its production and delivery in October. He also helped us with the state & federal tax credits that are substantial. Wahid did our financial transaction. He also was very professional, offered us the typical options but was not at all pushy. The concierge gal (sorry forgot your name!) was incredible and knew every nuance of this highly technological car. All in all, a great car buying experience!

Another easy car buying experience with West Herr. - Psgirgis

Another easy car buying experience with West Herr. Jason St. John is awesome. Red carpet service all the way!

Sophia DiBlanda was extremely helpful buy my car off - kenhcorn

Sophia DiBlanda was extremely helpful buy my car off lease. She was flexible with time and had me in and out in less than 30 minutes. Very professional and great to work with.

We had a wonderful experience with Mrs. - oluadese123

We had a wonderful experience with Mrs. Kyle Lowe. She posees excellent customer services and outstanding customer relationship. She is just awesome

Bought 4 Mercedes from Orange County over the last 2 - martin2mmg

Bought 4 Mercedes from Orange County over the last 2 years, All from Eric in sales. Pleasure to do business with. Highly recommend Eric.

Got my car for serviced I had a great experience with - Steve K

Got my car for serviced I had a great experience with Brooklyn Mercedes She communicated all the time and keep me up-to-date very good experience my service writer Natalie Torres is great Danny Bruno from parts absolutely the best and most knowledgeable parts person Jason from sales one of the best Mercedes sales people I dealt with

I leased a vehicle during COVID lockdown in 4/2020 and it - kmw309

I leased a vehicle during COVID lockdown in 4/2020 and it went perfectly! I went back to this dealership to purchase a vehicle even though I moved further away - my previous dealings with the people here could not have been better! Looking to purchase a vehicle this time I reached Jennifer and it was like she had magic! The perfect GLA250 4Matic with Panorama roof was waiting for me the next day! Jennifer Magnan and Martin Garcia, the Finance Mgr. made everything so easy for me. What could be so stressful was a wonderful experience. Fun even!! You can’t go wrong with Mercedes’ Benz of New Rochelle - from the front desk through purchasing and service you could not ask for anything more!

Had a warranty issue and after 6 days they still didn’t - Aman

Had a warranty issue and after 6 days they still didn’t know when the car could be evaluated. They are too short staffed and don’t get back to you. There must be better dealers who understand the concept of customer service. Without an appointment your out of luck, but what do you do when check engine light goes on. What does a warranty mean. Next appointment is August!! I took the car to my local repair shop who who hooked up their computer and diagnosed the problem in 10 minutes. If you have a problem with your car and didn’t buy it from Southampton, you better find another dealer.

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.

Service department did a great job. I knew I would have... - sdwalsh25

Service department did a great job. I knew I would have to wait for an appointment to get the nail out of my tire. I called Mercedes and they told me to come right in. My tire was fixed in 15 minutes. I was really grateful.

Very poor customer service. - redwards2006

Very poor customer service. They never returne my calls. Service takes forever. I had my vehicle at two other dealerships with no problems and great service. Avoid this place