35 Texas Mercedes-Benz Dealers

Tristan from the Mercedes Benz of Tyler is the best! - Alan A

Tristan from the Mercedes Benz of Tyler is the best! He took care of us from start to finish 👍🏼 Definitely recommend working with Tristan!

Prompt service, and Dextral continues to amaze me with - deardra

Prompt service, and Dextral continues to amaze me with his customer care! Buying a car has never been so easy.

Very patient and took the time to answer all my - tnaguib

Very patient and took the time to answer all my questions. Sent me detailed quotes and what is critical maintenance. Got my car back as promised, changed the battery in my key fab and cleaned my car. Great experience. Used Alto for transportation and that was a great experience as well.

I had a great experience ordering and purchasing my - Mari Zarate

I had a great experience ordering and purchasing my vehicle. Angel kept me up to date from ordering to delivery of vehicle. Happy Customer!

I was completely satisfied with everything thanks! - Abril

I was completely satisfied with everything thanks! For all your kindness and efficiency taking care my car . Hi

Monte, Craig, and the Alderson Mercedes team take great... - Shaunna.McGuigan

Monte, Craig, and the Alderson Mercedes team take great care of me and my vehicle every visit! I appreciate their dedication and commitment to customers.

The process was straight to the point, no going around - Johnjohn

The process was straight to the point, no going around the bush. No haggling as if you’re going to a cheap shop. They matched my trade in value and that made everything moot and academic, shall we say. The staff were all friendly to me and one female staff took a photo with me wearing a Pakol, an Afghan hat even though I’m not from that country. It was an awesome experience. Come and visit the dealership guys.

I appreciate the help I received from Nia. - Liteskin613

I appreciate the help I received from Nia. She made sure I was seen as quickly as possible. I came on a cold day and she walked me to the hot cocoa and coffee that I could sip while waiting to be serviced. Greatly appreciate her and her help in my great experience at Mercedes Benz Arlington

The best service, Fast Process and confidence of your - Nelson Diaz

The best service, Fast Process and confidence of your purchase. Great amount of information to reassure that’s the ride you’re looking for.

Great people. - Tom

Great people. Good value for the money spent. My car is “new” again Thanks to Mercedes of McKinney

Small, but part of a larger organization and a very - kszysk

Small, but part of a larger organization and a very accommodating dealership. This is my third car from them. NO pressure just willing to work with you.

I have had my mercedes for going on 2 years. - heavensntme

I have had my mercedes for going on 2 years. I have had terrible service since my service appt. First time, they were not prepared and ended up having to have a loaner for about 2 months. Driving away from the dealership with that loaner a rock hit the windshield and cracked it causing me to pay for the repair after my insurance paid for part of it. I had my second service appt and specifically told them that my mercedes me app that remote starts and remote locks was not working and that it needed to be repaired. I told them this prior to my arrival for my service to my vehicle. Of course that was not fixed and reason was miscommunication. Not sure how that is possible since I specifically said remote start and remote lock. They thought it was the bluetooth! Where did I say bluetooth?! I get there also having asked for a loaner vehicle due to me being from out of town. No loaner. So ended up spending 40.00 for uber because either their shuttle was in Odessa, not around or whatever excuse they came up with. Needless to say I need a new sensor! I called today to see if my sensor had come in, they had my account under another name! how that happens is beyond me but found it, I asked for a loaner said they couldn't guarantee me one. Mind you, I have to drive back because they didnt get it right the first time. So I am suppose to call to remind them to get me a loaner? Should I call every hour on the hour or how often? I would think that as much money as we spend on a mercedes that the least we could get is exceptional service. I am not sure quite how to relay information to anyone there because it always seems that someone doesn't understand.

Service manager is always excellent. - conniealmaguer

Service manager is always excellent. Very informative and very kind. Explains all that car needs .

Park Place Motorcars Mercedes-Benz offers a highly - Thang Tran

Park Place Motorcars Mercedes-Benz offers a highly skilled staff and top notch customer service orientation. Tony Nguyen is the BEST salesman. Tony is attentive, pays attention to the details, and has always followed through on anything discussed. He is a master at communication and works hard to make sure all goes well and smooth. He was able to get me exactly what I wanted and kept me up to date regularly while I waited for my vehicle. He also helped me to get the cheapest financing rate and even beat all of the new car auto loan rate from credit unions around the country. I highly recommend Park Place Mercedes with Tony Nguyen. You won't be disappointed!!! Hand on one of the first 2023 Mercedes GLE 350✅✅✅

This and previous experiences at this dealership have - DeDe

This and previous experiences at this dealership have been excellent. The service personnel are very knowledgeable and efficient. I highly recommend this place to new buyers and current owners.

My sales woman Hana Ross is wonderful smart caring and... - cherme

My sales woman Hana Ross is wonderful smart caring and informed..great asset to PP.

Great customer service. - Becky.hunter

Great customer service. Easy to work with and always helpful to their customers. Very friendly

I want to thank AJ (Manger) for making the whole process - cervantesms

I want to thank AJ (Manger) for making the whole process of purchasing our Mercedes Benz GLB 250 one of the easiest and smoothest transactions we have ever experience. He was very helpful, extremely knowledgeable and took his time to explain and answer any questions we had. He made us feel welcomed and at ease , which is very important when making a major purchase. If you are looking for someone who is honest, listens & understands what you are looking for and knowledgeable, AJ is the person to speak with. I, also, want to thank Jeffery (Finance) for all his assistance as well. He was so thorough in his explanations and when we had a question, he took his time to answer and would not moved forward until he was satisfied we understood everything. Jeffery never pushed for "extra" additional purchases and never rushed the process. I would strongly recommend having him with the finance portion of your purchase. Lastly, there was Steve (Delivery). He was extremely helpful going through the entire process of explaining in detail everything that had to do with our SUV. He helped set up apps on our phones and went from front to end, from the 1st button of driver side door thru to the passenger back seats. He was very helpful, knowledgeable and professional. We are so glad we got the professionalism of an outstanding manager, AJ, to help lead his team in making our purchase an awesome experience. We have purchased several vehicles throughout the years, getting finance at our bank, credit union or dealerships. I want to let you know that purchasing our SUV thru Mercedes-Benz of Sugar Land, was 1 of the best experience we have had. I will be recommending family, friends and anyone who is reading these reviews who is looking for a vehicle, to go here.

My service advisor, Shane, was professional, courteous, - Ldidrikson

My service advisor, Shane, was professional, courteous, and very knowledgeable. He took time to go over my specific services for the day and to let me know of options. Excellent Customer Service!

Bobby Rios our sales rep for a 2nd purchase again did a... - dhoi_abueg

Bobby Rios our sales rep for a 2nd purchase again did a superb job: Easily 5 Stars!

Roy was amazing! - Porter.lauren1

Roy was amazing! He got the deal done even though it took longer than expected he was so patient. His customer service and knowledge was excellent. The whole dealership was very nice and clean. I would recommend anyone to buy a car from Roy and Ed Hicks Imports!

Chris was extremely knowledgeable and attentive to every... - KM

Chris was extremely knowledgeable and attentive to every detail. The staff was friendly and welcoming. All our expectations were met. The vehicles to choose from were plentiful and the quality was outstanding.

Our experience with Star Motors was excellent. - Kenneth Evans

Our experience with Star Motors was excellent. Our sales associate, Justin, was helpful and friendly. Negotiations were painless and purchasing the car was a peasant and quick. I highly recommend this dealerships.

Sergio Teran tried his best to get me into a car.... - ESTHERF

Sergio Teran tried his best to get me into a car. Unfortunately, he wasn't able to, due to my credit. Evsn though, he went out of his way to try to help me. Once my credit gets better, I will be back at Cardenas and will deal only with Sergio!!

Very easy to deal with. They were prompt in replying and... - Jchamiok

Very easy to deal with. They were prompt in replying and management followed up to make sure I was taken care of.

What a great place to be and buy a car! - Bubbles

What a great place to be and buy a car!!! Love this car and my sales guy!

Great vehicles! Great prices! Great service! - AprilGurl

They gave me a great price on a new CLA! Thanks also for giving me a great amount for my trade. No regrets! Need more people though. Waited for abit. but worth.

Bad trades - Unhappy banana

The Mercedes sales are hard to get a good price on your trade. The service department is trying but is lousy. The cars are fun to drive but wow what a pain to deal with.