14 Virginia Mercedes-Benz Dealers

Steve and the staff are awesome and provide excellent - torie_c

Steve and the staff are awesome and provide excellent service! My forever dealership, I love my new SUV 350E! The service department and Shawn my salesperson exceeded my expectations!

The service employees have all been wonderful, providing - Kbotkin

The service employees have all been wonderful, providing emergency and scheduled expertise! Thank you to all!

Love this dealership! - onwukwe

Love this dealership! My Service advisor was top notch. I would gladly recommend him to my family and friends.

Antoine, Mickey and Delante were extremely patient with - t.turner2381

Antoine, Mickey and Delante were extremely patient with me. They made my dreams a reality and I cannot thank them enough! I highly recommend this dealership to everyone in the market for a new car!

My sales person was Joo Lee . - Tony_dozier2

My sales person was Joo Lee .She was the best sale person I ever deal with in the last 30 years . Thanks for all of your help!

We had such a wonderful experience purchasing our new - dzlane94

We had such a wonderful experience purchasing our new Mercedes GLA Class here! Everyone was very friendly and super helpful.

Im Very familiar and particular with S class Mercedes - Erickmurphysr

Im Very familiar and particular with S class Mercedes after owning several W140,4dr and coupe, W221, and now W222. I saw a beautiful blk on blk Sclass with all options at Mercedes-Benz of Alexandria I called Mr. Mike Prati and things went Uphill his integrity and knowledge of the vehicle as well the business of selling and making the customer feel important not being sold a lie. Which is the only way possible I will purchase. I know a dealership is only as credible as its salesman. Mike has helped and exceeded those measures in fact I think of him as my friend. Also Mr. J Hernandez was patient helpful, and supportive to my purchase as well making sure all things with the vehicle purchase was explained and anything that was owed to me were dealt with accordingly (I needed a ionizer frangrance, new 4matic emblem as well). Mr. Stickell coded my new key in less than an hour without an appointment. This team has been great to me. I'd like to thank them all for their superior courtesy and willingness to make my purchase special. This is my 2nd Mercedes from Alexandria Mercedes and won't be the last. Great Job MBA!!!!

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Took my 2012 Jaguar in for an oil change and described a... - HAMLENS1

Took my 2012 Jaguar in for an oil change and described a chronic HVAC problem. Brennon and the service technician diagnosed a likely cause, recommended a fix, ordered the parts, and installed when the parts came in. System now working fine thanks to their proactive work.

My New C43 - tmills53x11

Dave Roberts is great to work with! Dave and Elias handled finding the vehicle I wanted with the options I required. It was a great experience.

Steve Pflueger, the Commercial Manager, provided... - mhanigan01

Steve Pflueger, the Commercial Manager, provided excellent service on a recent potential Sprinter purchase. He had excellent knowledge of the product line, was very responsive to questions, and worked to understand my needs and suggest options. He did not try to sell me anything other than what I needed. I highly recommend him.

Really bad sales methods and WAY overpriced - rvwilliams73

Berglund prices their vehicles at EVERY SINGLE LOT literally 10% ABOVE market. Even cars on Berglund's lot for SIX MONTHS are overpriced. I mentioned that a particular vehicle was on their lot for over 6mons and they said "No, it was at a different dealer". Yeah, that "different dealer" was NEXT DOOR, THEIR OTHER DEALERSHIP. And that's not even going into their BS sales tactics, "what do you want to pay; let me get my manager (ie closer)". They don't haggle, they're high-pressure sales all the way. If you enjoy "buying a timeshare", this is your place.

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.