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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,419 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,419 reviews

December 06, 2022

I would recommend everyone to always buy their car from Ashley at Mercedes Benz of Silver Spring for life More

by Rickjr22
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Ashley always takes care of us when we bring our new Mercedes to the Silver Spring location! They provide excellent customer service and a top notch experience, every single time. More

by JasF.
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Our experience with this dealership during the past several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. More

by Nkamazan
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Mercedes-Benz of Silver Spring (MBSS) is a topflight dealership! As a long-time Benz owner, I know their service is always rendered in a timely, professional, and friendly manner. Last month, I had my f More

by Kbilal
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Nuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Grateful to be a part of EXCELLENCE! Greg Andre was professional, efficient, knowledgeable, caring & patient. More

by Sandra
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Sandra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

December 01, 2022

I went to a lot of dealerships. But when I met Charlie. He was very honest. And if I needed another car I would definitely go to him. He did a great job. Thank you More

by tjayycherry
Price Transparency
Price Transparency
Purchase Time
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 01, 2022

I just had my car serviced and ,the service was very good and my service supervisor Robert was very nice, helpful and experienced More

by Aref
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blair Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Aref, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 30, 2022

It's been over a year and a half since I purchased my vehicle from Mercedes-Benz of Silver Spring (currently still excited!) I received EXCELLENT service from my Sales Representative, Charlie Miller, a t More

by Tommi
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Tommi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2022

Charlie Miller and Mercedes Benz of Silver Spring are top notch! When looking for luxury SUVs they have you covered. Exceeded my expectations! My experience with the dealership made me feel like I was workin More

by Sean Stewart
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Sean, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

November 30, 2022

The customer service at Mercedes Benz, specifically this location, is great. Especially with the market the way it is, I still felt cared for, and my needs understood. My sales rep, Chevist Mitchell was gre More

by Alexandra Berberich
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Alexandra, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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