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Mercedes-Benz of Silver Spring
Silver Spring, MD
1,419 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,419 reviews
December 06, 2022
I would recommend everyone to always buy their car from Ashley at Mercedes Benz of Silver Spring for life Ashley at Mercedes Benz of Silver Spring for life More
by Rickjr22
Helpful December 05, 2022
Ashley always takes care of us when we bring our new Mercedes to the Silver Spring location! They provide excellent customer service and a top notch experience, every single time. Mercedes to the Silver Spring location! They provide excellent customer service and a top notch experience, every single time. More
by JasF.
Employees Worked With
December 05, 2022
Our experience with this dealership during the past several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. several years has been pleasant and courteous. Working with Ashley at this dealership has been wonderful and highly recommended. More
by Nkamazan
December 05, 2022
Mercedes-Benz of Silver Spring (MBSS) is a topflight dealership! As a long-time Benz owner, I know their service is always rendered in a timely, professional, and friendly manner. Last month, I had my f dealership! As a long-time Benz owner, I know their service is always rendered in a timely, professional, and friendly manner. Last month, I had my first sales experience with MBSS and I'm pleased to say I couldn't be happier with the transaction! Starting with a late-night email notice of interest in a specific vehicle I had been looking for, I got a full email response with details on the car from my Sales Manager, Charles Miller, the next morning. Charlie invited me in to see and test drive the car. On arrival, I met Charlie immediately. We discussed and viewed the car; he offered a test drive and answered all of my questions in a no sales pressure atmosphere. As much as I may have tried to hide it, Charlie knew I wanted the car. He worked with me to make sure all of my documentation was received timely and kept me informed by email and text every step of the way! Overall, I'm really grateful for Charlie's expert guidance and MBSS' continued excellence in sales and service! I'd recommend MBSS and Charlie Miller to anyone looking for a quality, no pressure buying experience! More
by Kbilal
December 01, 2022
Grateful to be a part of EXCELLENCE! Greg Andre was professional, efficient, knowledgeable, caring & patient. Greg Andre was professional, efficient, knowledgeable, caring & patient. More
by Sandra
Employees Worked With
December 01, 2022
I went to a lot of dealerships. But when I met Charlie. He was very honest. And if I needed another car I would definitely go to him. He did a great job. Thank you But when I met Charlie. He was very honest. And if I needed another car I would definitely go to him. He did a great job. Thank you More
by tjayycherry
December 01, 2022
I just had my car serviced and ,the service was very good and my service supervisor Robert was very nice, helpful and experienced and my service supervisor Robert was very nice, helpful and experienced More
by Aref
November 30, 2022
It's been over a year and a half since I purchased my vehicle from Mercedes-Benz of Silver Spring (currently still excited!) I received EXCELLENT service from my Sales Representative, Charlie Miller, a t vehicle from Mercedes-Benz of Silver Spring (currently still excited!) I received EXCELLENT service from my Sales Representative, Charlie Miller, a total professional, excellent customer service and class act!! It was a pleasant surpirse seeing Charlie Miller during my recent routine service check this past weekend - he is still very helpful and accommodating! I appreciate how he has checked in with me periodically since 2021 to ensure that I am still completely satisfied with my vehicle! and service. I am definitely still enjoying my vehicle and look forward to future business! More
by Tommi
Employees Worked With
November 30, 2022
Charlie Miller and Mercedes Benz of Silver Spring are top notch! When looking for luxury SUVs they have you covered. Exceeded my expectations! My experience with the dealership made me feel like I was workin notch! When looking for luxury SUVs they have you covered. Exceeded my expectations! My experience with the dealership made me feel like I was working with close friends. More
by Sean Stewart
Employees Worked With
November 30, 2022
The customer service at Mercedes Benz, specifically this location, is great. Especially with the market the way it is, I still felt cared for, and my needs understood. My sales rep, Chevist Mitchell was gre location, is great. Especially with the market the way it is, I still felt cared for, and my needs understood. My sales rep, Chevist Mitchell was great. I will definitely be using him for any future vehicle purchases with Mercedes! Thanks Chevist! More
by Alexandra Berberich
Employees Worked With
