13 Arkansas Mercury Dealers

The dealership provided excellent service and gave me a - billsavell

The dealership provided excellent service and gave me a very fair price for my trade in.

Great experience Doug was great will do business with Jim - Jefflamkin72

Great experience Doug was great will do business with Jim golden again everyone one was very professional

I could not be more pleased with the service I received - Bromarbo

I could not be more pleased with the service I received at Cavenaugh Ford. They see to your every need about your vehicle. I will always have my Ranger or any other Ford or Lincoln I may purchase

We have been customers at Smith Ford for 20 years, just - Satisfiedcustomet

We have been customers at Smith Ford for 20 years, just bought our sixth vehicle there. We highly recommend them!

No reason in purchasing the warranty, since you will - cinmcafee777

No reason in purchasing the warranty, since you will never get the service techs to fix anything. Save your money or shop elsewhere.

SUPERIOR is a good one-word description of this Service - Jerry

SUPERIOR is a good one-word description of this Service Dept. I dealt with Shelby to order the parts plus schedule the work on the cars, and Alex during the repair procedures. Please keep in mind, I have been disappointed all too often. I manage a fleet of vehicles about 40 miles away from Siloam Springs. We have two Ford dealers located much closer, but they lack the simple technique of "taking care of the customer". I was impressed with the way that this Service Dept works in conjunction with the Parts Dept. 1) I told them my problem, 2) they took the info on the car, 3) ordered the part, 4) scheduled me to bring it in, and 5) completed repairs above my expectations. Wow, what a concept! Attention: "All Other" Ford Dealers--- This is how you do business! The folks in Siloam Springs should not take this place for granted... they are a local treasure! Thanks and keep up the great work!

This dealership name is now Karl Malone Ford Lincoln. I... - MGGARRETT56

This dealership name is now Karl Malone Ford Lincoln. I was there to have my oil changed and tires rotated on my 2019 Ford Expedition with an appointment time of 1:00 pm. After two and one half hours the service advisor told me that they realized there was an update due on the computer system and they had moved my vehicle to a bay with computer access and had forgotten it was there. After another 45 minutes he came back and said they were finished. I really was not upset about the wait, but when I went to get in my vehicle I realized someone had been in the driver's seat with oil on their clothing, which ended up on my white leather seats-actual ford color is "med ceramic". I went back in and told them and they did come out and try to use a spot cleaner on it-but to no avail. I now have a permanent discoloration on my seat! If the employee would have just taken the proper precautions this would not have happened! I do believe that the service rep, Lewis Simpson, is doing a good job, but he needs to talk to his employees about how they handle getting in and out of the customer's vehicles, to keep this from happening.