11 Mississippi Mercury Dealers

Great service. - bkjackson

Great service. They kept me informed with what was needed to fix my car along with the cost.

I have a lemon 2018 Ford Escape, that has on various - Sjlnanny

I have a lemon 2018 Ford Escape, that has on various lights making me hesitant to drive it. I believe it was fixed finally last week, and nothing was covered. Makes me wonder what the very expensive warranty we paid for actually covers.

Salesman, Patrick was very accommodating, knowledgeable, - ingram6068076

Salesman, Patrick was very accommodating, knowledgeable, and patient. It was a great experience and I am very happy with my purchase.

Belk Ford will sale you a faulty used vehicle with issues - #2010FordEscape

Belk Ford will sale you a faulty used vehicle with issues you pay repair cost!

Best car buying experience! - jfkntz

Chris Gann, Hunter Ogden, Cody Wagner and the whole Natchez Ford team made this the best car buying experience I've ever had! Not only was it fast and completely painless they were able to work around my crazy schedule and beat the pants off of local and out of town competition by THOUSANDS! You definitely earned my business and families business for life. Thank you again!

This is by far the Best Dealership in Mississippi I - Byronpage

This is by far the Best Dealership in Mississippi I drive one hour each way just to get the Best deals and great service that Metro offers, I live within 15 miles of a Ford dealership but they don't offer the outstanding service that Metro Ford gives all their customers. My newest purchase was a custom order and the sales team sit down with me and made sure i understood the order and the total cost of my order during this time of shortages the cost was more than normal but they made sure i was aware of the additional cost

Never trust this dealer! Don’t buy from them. They are liars - nixiaoj

Never trust this dealer! Don’t buy from them. They are liars. We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and told us there is a flashed light that is just a signal of car is working. Later we found that the light is indicating there is something wrong with the engine and we need to spend over 3000 dollars to change the transmission. And it is dangerous if we don’t change.

Awful in every way. I brought my car here for a... - Liza Jo

Awful in every way. I brought my car here for a transmission fix. To note: I made sure they were aware I had a transmission issue and they swore they were fully capable of fixing it. A full 2 weeks come and go, and all they did was stare at it for 2 minutes and charge me $136. They did not do anything. I paid them over a hundred dollars so they could look at it, sip a beer, and walk away. When I tried talking to them, all they said was they can't fix it, and I'll have to take it elsewhere. Terrible service.

Dissatisfied with service department - bm39459

Laurel Ford service department has the car we bought 5 months ago in their shop for the fourth time with the same problem (6th time it's been in a shop since buying 5 months ago) They either don't know what they are doing or they don't want to fix it. Either way, our experience with this has been horrible. The car has been there 7 days right now, it is Friday and they say they may have it fixed by Tuesday of next week because the fuel pump has not come in. I have NO IDEA why they did not ship it overnight! That is 11 days it will be in their shop, if it is even fixed then. Very unacceptable! Ford Motor Co will not stand behind their brand either. Customer service is a joke!

Sold me a lemon they done work on and refuse any help - Madkingranch2012

Bought a 2012 king ranch from premier in October 2017 they refused to give me any history on the truck .. Had to replace the crankshaft seal they put in it along with the fuel rail which found out after purchase truck been towed 7 times since purchase ... Stan grunnels told me in July after the truck quit that if I towed it from Florida to there shop he would trade me out of it ... Got it to him and he once again refuse to offer any help other than it was not his problem and he wasn't gonna touch the truck again .... Still owe 26 k on the truck had to buy another truck to travel for work now we are having to pay for both vehicles ... At this point the only help i want from them is to buy the lemon they sold me back or pay to have the engine repaured in it and I will continue to pay for it .... Just a lol help Stan wasn't asking for a full refund by any means . we have only put 22k miles on this truck .it had been towed 7 times ... In 10 months ....