32 California Mitsubishi Dealers

Everyone was very friendly and prompt getting me in and - KIMBERLEY.RAGNONE

Everyone was very friendly and prompt getting me in and out quickly. Thank you to the gentlemen at the Smog place.

I wouldn’t recommend anyone to purchase from this - You Don’t Screw Over People

I wouldn’t recommend anyone to purchase from this location. The sells men’s don’t know what they are doing and lie to you just to make a sale. The service center takes over 2 hours or more just for an oil change and every time I tell them about a problem with my car, the reason is always because it was due for an system update. I only had my car 6 months!!!! I can go on and on about so many issues with this location, and I will never purchase a car from them again!

He was so nice.Freddie was fast efficient professional... - Sandradelgadillo1978

He was so nice.Freddie was fast efficient professional and got me the car I wanted. Hassel free with excellent customer service.The management team was pretty awesome too. Thank u .

Maroun Estephan General Manager I would like to thank - Stroncalerios

Maroun Estephan General Manager I would like to thank Ivan For helping us get a car it was one of the best experiences I ever had had in buying a car Ivan was especially helpful and maroon We’re extremely helpful and understanding and worked really really closely with us to get our car thank you so much Ivan for all your help

I had a great experience visiting Subaru of Ontario, - Azalia

I had a great experience visiting Subaru of Ontario, Enrique was very helpful and provided a great customer service.

good experience with service. - tony.m

good experience with service. they got me in and out quickly. also showed me why it was important to use the factory transmission fluid instead of what aamco pout in my car

BEWARE! - Goldlabelcreative

BEWARE!!! Purchased a Tesla from these guys just over a year ago. Was shown no prior accidents and no prior damage. Currently in the process of selling the car and the car fax is coming up with a prior accident with airbags deployed and damage. Spoke with Patrick Reagan at South Coast Mitsubishi today and he informed me that the carfax must be wrong and hung up on me!! I even have emails from the purchase process where he assured me the vehicle had no accident history! This is one for my attorney!

This dealership made it easy for me to obtain the exact - sherf9ers

This dealership made it easy for me to obtain the exact vehicle I was looking for.

NO STARS. This thing that goes by the name of Andrew... - Dead man

NO STARS. This thing that goes by the name of Andrew Lluen is awful and terrible. He is the worst person I have ever encountered. I would never do business with him or anything he touches.

I have had a good experience with this dealership. I... - LE

I have had a good experience with this dealership. I knew what car I wanted since I did some research and the pricing of the car was very clear since it is online, so did not go there to negotiate. I had to wait more than I would have wanted until all the paperwork was done, but got an aceptable loan rate. During the first maintenance service there was a problem, I was not happy with that, but I was called back to bring the car and they fixed it promptly. I am thankful that I have a nice Mitsubishi car that runs as expected and that I can trust them to fix any problems promptly.

Service Dept incompetency - Eva

Terrible service, took my 2014 Mitsubishi Evo with aprox 8000 mile in for service due to some delay when taking off, we were told we had to make an appt , and one was not available for another week which was dec 16. At 1600 on the 16th I get a call from Sal who say there is nothing wrong, the car is fine and states 2 different service people drove it, miles were the same upon drop off and pick up! So I took the car to Mitsubishi of Anaheim where it was purchased, and the car needed over 3000 dollars the clutch and few other thing were wrong! I was told this dealer was a certified Mitsubishi dealer I will never return and will also be sending all invoices to mitsubishi corporate customer service for review.

I came here thinking I was not gonna be able to buy a new... - Karlaflores0305

I came here thinking I was not gonna be able to buy a new car, and I went home with a new car, Raul was able to help me with everything, he was so nice and helpful.

CONCORD KIA AND MITSUBISHI On Oct.28, 2012 we went to... - gstofer

CONCORD KIA AND MITSUBISHI On Oct.28, 2012 we went to the Kia (CONCORD KIA AND MITSUBISHI) dealer looking for a very specific vehicle that we could tow four wheels down to be behind our motorhome (sometimes called a dinghy). We were shown a 2005 Jeep Grand Cherokee which seemed to fit the requirements; we checked the owner’s manual, and the salesman said he got the transfer case in neutral, we were examining the back of the vehicle and we believed him that everything seemed okay. We were trading in our low mileage 1999 Chevy Tracker (which can be towed four down, but we were looking for a newer vehicle) and were offered $2000 for it; they later came back saying that they overvalued it and would only give us $1500, having been there for several hours we said okay and we added an additional $500 to the down payment. They have since turned around and are now selling it for $7999.00? A week later we were camping with some friends and informed them we had bought a Jeep Cherokee. They told to check and make sure that we could tow it four down. Upon getting home Sunday night I tried to get the transfer case in neutral, and come to find out after much effort and internet search that there was a Jeep that could not be towed and that was the one we bought; my wife took it into a Jeep dealership when she had to get a 2nd key for the vehicle, which cost $257.00 and the Maintenance manager confirmed that indeed it could not be towed. We paid $11,000 for a car we could not use!! We informed the dealer that we wanted our money back, they said they could not do that (not sure why), we have since found out they could have returned our money!!! And after much argument they said they would look for replacement vehicle (a Jeep Liberty Limited). After six weeks of stalling, they have still not found a replacement. It should also be pointed out that they have never responded to our emails or our effort to get them to phone us back we always have to call them. The last call I made I asked who the dealer was calling. His answer was vague,” a wholesaler and I’m checking Craig’s list”. My next question was what you are looking for; answer “a deal that makes sense”. In my next email I asked him makes sense for whom? For us /or the dealership? And of course we have not received an answer back. My theory is that they are trying to buy the replacement vehicle for $7-8000 then turn around and give it to us for the $11,000 we paid for the Jeep Cherokee. This would give them another profit over and well above what they made for selling us the Cherokee and underpaying us for our Tracker. I estimate that they have made a profit of $5-6000 on the Cherokee another $5-6000 on the Tracker for between $10,000 and $12,000. Is there a need to make more profit off us? In conclusion all we asked was a very specific vehicle we could tow behind our motorhome, and what we got was an $11,000 mistake, which they are unwilling to rectify. Conclusion #2, it is now Dec. 7, and our last day to make our first payment, Robert Braun had promised to call yesterday – NO phone call again. I believe they are waiting for us to make that first payment!!

I came up from Bakersfield because they had the best... - Aaron C

I came up from Bakersfield because they had the best prices. They were extremely helpful and handled it all over the phone, I only had to go up there to sign and pick up my car. 10/10 recommend.

WORST DEALER EXPERIENCE EVER! I could go on for... - Dan75

WORST DEALER EXPERIENCE EVER! I could go on for paragraphs about how awful the service here is, but I'll keep it short. 1) They got me there under false pretenses, saying they had the car I wanted only to get down there and find out it was on their 'other lot', which turned out to be Huntington Beach Mitsubishi. 2) Got down to the other lot only to find out the car I wanted (a white version) was the dealers racing model, which was $40k more than the standard price of the car. 3) Sales person LIED to me about features of the car by showing me a 2011 model and saying everything on it was included in the 2010 model. 4) Was at the dealer for 8 HOURS to purchase a car that the price was already agreed on via email. 5) Didn't even detail the car after the purchase. They gave it a shoddy wash and an apology of 'Sorry, I'm not a detailing guy.' 6) The whole day at the dealer they didn't offer me anything to drink. They said they didn't have any water and nobody there could even give me a dollar for their soda machine (nice customer appreciation, huh?). 7) The gas station where they gave me a fuel credit to ripped me off. I had a $40 gas voucher, they only gave me $20 of gas and called me a liar when I called them out on it. 8) Subsequent appointments with them (there was a scratch on the car at purchase they said they'd fix) were only met with delays and excuses. It took weeks to get done and only because I kept hassling them. 8) I continue to get emails from their unorganized sales manager (who I had been in correspondence with after purchasing the car) asking if I'm still in the market for a car. I wish I would have seen the other bad reviews here before deciding to deal with LB Mitsubishi, as it would have saved me a lot of headaches. They've tainted the excitement of buying a new car and have likely turned me off from ever buying a Mitsubishi again. In short, do yourself a favor and drive a little further to go to a dealer that actually appreciates their customers. This dealership only wants your money and will do anything they can to get it.

Big time fake - rey1010

Big time fake

We live about 2 hours away, so before we left we called... - dbaseballs

We live about 2 hours away, so before we left we called ahead to see if it was still available. So, we got on the road, with traffic it took about 3 hours to get there, and when we do get there the car isn't even ready. In fact, it hasn't even been inspected, smogged, or even detailed. So they said they'd give me a call when it was ready. When they called me back I went back to check it out it still hadn't been detailed or smogged, and it still needed an alignment. I would never go back to this dealership, and I don't recommend it for anyone else.

My son and I bought a beautiful 2017 Audi A4 ten days ago - stephaniekiernan

My son and I bought a beautiful 2017 Audi A4 ten days ago at Hayward Mitsubishi. We had such excellent service from Jose and Eduardo. It was one of the best experiences purchasing a car and it was the 9th car I have bought over my lifetime. When my son was driving the next day, the check engine light came on. I notified Eduardo (on his day off) and he quickly responded and connected me to Ali. Ali is the gentleman in charge. When that light came on, I was nervous that we made a mistake buying the car. My son was supposed to drive the car back to college in Southern California and I didn’t want the car to break down. When I called Ali, he was very patient with me. He assured me that he wanted my son to be in a safe car as well. He had his best mechanic, John, take such great care of us. Over the past few days there were a few things that needed to be sorted out. I was emotional but Eduardo,, John and especially Ali, treated me like family. ( family that you like🤣) They were so patient and kind. So very caring. I can’t say enough about this dealership. It really felt like a friendship ❤️ We are HAPPY customers!!!

Just don't ever go there. It's disgusting. They... - yaitsdrew

Just don't ever go there. It's disgusting. They promised they wouldn't waste my time they did that two days in a row. They said they were going to make me fabulous deal on a soul. He took 200 off of the window stick. Ha. That's his amazing deal! Whoa, with a payment of 289.65 on a lease. Like what? Wasted my time twice, all of their cars are kept on E, I had to drive the salesmen to the gas station. Never had a good experience there. I love my KIA, just hate their establishment.

Almost no knowledge about their vehicles. Very poor... - dav_1974

Almost no knowledge about their vehicles. Very poor customer service, even simple communication to customer., Ignore customer if not their own. Very long time for service even simple ones. Hard negotiation on prices. High markup.