Never let us down - Mazs5
My husband and I have leased our last three cars from Westborogh Mistubushi. I feel it worth noting that we live 45minutes away from this dealership and do have several Mistubushi dealerships closer to our home, however the ride is worth the incredible customer service and dedication they have displayed each and every time we have visited. Upon our arrival we were greeted and then left to look around in peace until we were ready to test drive. We were assisted my Artie in sales. He’s very knowledgeable and knows the vehicles he sells. We decided to lease the car we test drove, and were brought into to see John Freitas. He is the finance manager who we have worked with for our last 3 leases. John is very consumer sensitive in regards to his understanding of the consumers financial limitations and desires to keep monthly payments low, and if possible not have an astronomical out of pocket deposit. I’ll be honest I don’t know how he does it time and time again!! He has consistently shown my husband and I respect, curtesy and appreciation for our business. We have never felt pressured by any of the sales team members, we have never been accosted upon arriving to their establishment. We have been given time and space to make a decision on which car we want without having any outside influence. We were given several different options for financing, with several different scenarios. We feel respected and cared for and that is truly unheard of for car dealerships. Westborogh Mistubushi is the only dealership we have walked out of without feeling that we were pressured or questioning whether we could have gotten a better deal elsewhere. This is in large part I feel due to John and his sales team. A company is only as good as their employees and in this case it is clear that there is a knowledgeable and friendly staff who care about their customers in place here.
Read More