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Jenkins Mitsubishi

Lakeland, FL

4.7
879 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 879 reviews

December 06, 2022

The car I purchased needed a new engine and it's taking weeks to get it fixed and I only had the car 2 days. They gave me a loaner and it took a week to get that and on top of that service center is rude More

by Sheneaka Pendleton
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson
December 05, 2022

Came for an oil change,Everything was great, very professional, Marie and Jacob were extremely helpful. More

by MATTHEW.YEAGERPRO
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie and Jacob
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

The service people are so caring and kind. They always take the time with me, making me feel so appreciated as their customer. I love bringing my vehicle there. More

by godsdaughter2013
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

December 03, 2022

The service when we walked in was very good. Wait time was a lot shorter then expected. More

by bergyman69
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

The front desk women is very nice and helpful, however the upsale and “issues” found are always something.. this time I was told I had bad tires and they needed to be replaced asap and that one had a scre More

by rememberwhen98
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. We take customer reviews very seriously. Please contact Kendall Miller at [email protected]. We look forward to working together with you to come up with a solution.

November 30, 2022

Put my car in for service because I will be working out of town. Wanted to make sure everything was good. Got all my questions answered and had great service. More

by melony.moss
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember his name he worked in service young guy
Dec 02, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 24, 2022

Staff was professional, friendly and accommodating. Made us feel like valued customers. We were extremely pleased with how we were treated and with the work that was completed. More

by Bmart857
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie in Service Dept.
Nov 28, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2022

Great dealer with big inventory of suv and a great service of vendors and personal. More

by Ivette.Mejias
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Everyone was very friendly Quality work. I drive from South Lakeland to have my car serviced here More

by taw1981
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
Nov 22, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

My experience was very satisfying and I would highly recommend to anyone for future service. More

by moneyminder
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Valentin Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree!

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