Dealer Reviews
Service Reviews
Cars for Sale
Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
5,356 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,356 reviews
December 06, 2022
I love getting service at this location because I bought my car there. I really appreciated how kind and patient my advisor Joseph L. was. i never regret going there haha. my car there. I really appreciated how kind and patient my advisor Joseph L. was. i never regret going there haha. More
by rinatravellover
Helpful December 05, 2022
Among the car salesmen I have experienced, I gave full marks for the best ability, customer hospitality, and extensive knowledge of cars. He is the best. marks for the best ability, customer hospitality, and extensive knowledge of cars. He is the best. More
by wan kim
Employees Worked With
December 04, 2022
Excellent job again! I wouldn't think of sourcing my Sprinter Vans from anywhere else. The team at Walter's Mercedes Sprinter are top notch and take the time to make sure I wouldn't think of sourcing my Sprinter Vans from anywhere else. The team at Walter's Mercedes Sprinter are top notch and take the time to make sure I get what I want. Thanks again EZ, David and Tony. You guys are the best. More
December 03, 2022
This was our second fantastic buying experience at Walter’s Mercedes Benz. We were lucky enough to work with Ms. Elizabeth Flores with each purchase. She is truly amazing! She goes above and beyond an Walter’s Mercedes Benz. We were lucky enough to work with Ms. Elizabeth Flores with each purchase. She is truly amazing! She goes above and beyond and delivers true excellence with every step from start to finish. There will never be a better salesperson and true professional in every sense of the word. Beyond grateful and thrilled with our new purchase but especially with Ms. Elizabeth Flores at Walter’s Mercedes Benz. The finest in the business! More
by kaleiforniakid
December 02, 2022
I wanted to express my deep appreciation to the Senior Mgt of Walters M/B for the excellent service provided by Service Advisor Cody Burt & Walters Technician who repaired my ‘06, E-500 Air-Matic susp sys Mgt of Walters M/B for the excellent service provided by Service Advisor Cody Burt & Walters Technician who repaired my ‘06, E-500 Air-Matic susp sys. I was extremely pleased with the professional insight, knowledge & personable customer service Cody provided during my “emergency” drop-off at the Dealership, Sat am, 10/29/22. The follow-on prompt handling & diagnosis provided by the Tech, who provided a very well laid-out text msg description of all needed repairs, along with a very well shown & clearly explained video (by Tech) of my malfunctioning Air-Matic strut, was really amazing! Though rather costly, the repair & service provided by both gentlemen in your service dept was truly exceptional & appreciated Thank You, D. Vargo More
by DAV
December 02, 2022
My service advisor Austin was very helpful and courteous and solving my issues of my vehicle. He also helped me figure out what was wrong with the passenger side seat, which would not operate. They found my and solving my issues of my vehicle. He also helped me figure out what was wrong with the passenger side seat, which would not operate. They found my wife’s sunglass case in there which damaged the motor etc. they had my car for one day and I was able to get it the next day. Good work. More
by besheer13
Employees Worked With
December 01, 2022
The people are usually always very friendly and it is always very clean. Very well stocked with really good snacks. always very clean. Very well stocked with really good snacks. More
by gwenwill
November 30, 2022
Michael Ramos at Walters has been accommodating and honest each and every time we take are vehicles to him. We will continue to use him. honest each and every time we take are vehicles to him. We will continue to use him. More
by Felix
Employees Worked With
November 30, 2022
Michael was attentive, professional and did everything to make me feel great as customers! Service was excellent and fast make me feel great as customers! Service was excellent and fast More
by Avril
