I worked with James Shin at Porsche Stevens Creek. - Koppenj
I worked with James Shin at Porsche Stevens Creek. I purchased a 2022 Cayman GTS 4.0. The purchase went fairly seamlessly, but issues started to arise when I started to ask about registering the car in my home state of Washington. James informed me that they weren't going to do any of the registration work for me and that I would have to do it myself. Problems started when James wouldn't send me the correct documents. I needed the original documents back that were signed plus proof of title/or title documents to register the car. James continuously kept saying that I didn't need those and emailed me blurry scanned copies instead. After numerous trips to the licensing office with what James had sent me, I kept getting turned down and was told I needed original copies and a proof of title to register the car. I relayed this message countless times to James, but nothing was sent. It's been almost a month since I received the Cayman but I haven't been able to even drive it because I don't have the documents to register the car. I don't have a temp plate either, which they refused to give me. I keep getting ignored and told that they would get to it when they have time but still no help from Porsche Stevens Creek or James Shin. I don't know what to do now. I have purchased a car that I can't register or legally drive. I've contacted Porsche North America, and I am hoping they can help. Please avoid this dealership. Something doesn't seem right about this purchase. I am not sure if they didn't legally own the car or what but I've never experience this sort of lack of respect for a new customer.
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