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INFINITI of Naperville

Naperville, IL

4.9
3,252 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,252 reviews

December 05, 2022

Adam was very helpful and informative. He was also very patient. He did everything to answer all the questions we had even though we were looking at two different used vehicles and were More

by JasonR
Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
December 05, 2022

No pressure sale. Mark and Garrett were very knowledgeable on EV’s. Would highly recommend this facility to others More

by Ebellinder
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Infiniti of Naperville and Joey Wood exceeded all our expectations in picking out and receiving our new QX60 Autograph. We even received it quicker than we thought we would, which is no easy feat since w More

by Sarah Allibone
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph F.L. Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Mark Roncone was a great to work with. Mark helped Julie and I to purchase a 2014 Subaru Outback to replace Julie's Outback that was totaled in an deer collision accident. We needed to b More

by tblair10
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

INFINITI of Naperville responded

Tblair10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Naperville.

December 01, 2022

The staff that I had the pleasure of interacting with were professional, knowledgeable, and friendly. There was a better variety of cars to look at compared to just about any other dealership in the area More

by Patrick Thomas
Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joseph F.L. Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

INFINITI of Naperville responded

Patrick Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Naperville.

November 30, 2022

Easy to work with, they had exactly what I needed, and they made sure things were done in a timely manner More

by eidbassel
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

INFINITI of Naperville responded

Eidbassel, we really appreciate your feedback and truly appreciate your business!

November 30, 2022

Mark Roncone is absolutely awesome to work with, second car I purchased with him! Highly recommend! More

by Funkj1227
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

INFINITI of Naperville responded

Funkj1227, thank you for your kind review; we are happy to pass along your comments Mark R. We appreciate your business.

November 30, 2022

Randy at Infiniti Naperville was very helpful, Randy answered any questions that we have , Thanks Randy More

by Shpendi lulo
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Shpendi lulo responded

Thank you Randy and Infiniti Naperville

November 26, 2022

Staff is very friendly and welcoming. I went to look at the inventory at this location and drove out with the vehicle I wanted. Brad, the salesman worked with me. Joe from finance made it More

by Rere
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

INFINITI of Naperville responded

Hi Rere, thank you so much for your positive comments about Brad B, Joe L, and the rest of the staff here at Infiniti of Naperville! We hope you have many trouble free miles with your new vehicle

November 21, 2022

Mark was a true professional who made the process of buying my first car from this dealership easy and without any surprises. He handled my questions and moved the purchasing process along. The whole More

by callahanpal1
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Limjuco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Used Car Manager
Nov 26, 2022 -

INFINITI of Naperville responded

Callahanpal1, your wonderful feedback and rating about Mark and the team here mean a lot to us. Thank you!

Nov 30, 2022 -

callahanpal1 responded

The whole team there is great. I have owned luxury cars for decades and this was the easiest purchase I ever made.

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