8 California Rolls Royce Dealers

My Aston Martin battery died on a Friday night and the - sailon30

My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the phone until 10pm . I have not experienced such great service from any other dealer. He even explained to the tow truck driver how to charge the battery and its location. Simply amazing service. I consider myself very lucky to have this dealership in our valley.

They were so helpful and friendly. It was a pleasant car... - ab

They were so helpful and friendly. It was a pleasant car buying experience with no pressure. They went above and beyond to problem solve some challenges. Would definitely recommend this dealership.

I bought my 2017 Lamborghini Huracan from Nolan Reilly at... - hwafl70

I bought my 2017 Lamborghini Huracan from Nolan Reilly at O’Gara Coach San Diego and he was very professional the whole transaction and also made it a fun experience considering I am on the other side of the country. I called into the dealership on a Saturday and came to a deal with Nolan within the first hour of us talking. Nolan was very responsive and respectful. I give him a 10 out of 10 on across all aspects on buying a car! Sean Beardsley the F&I manager was also very responsive and easy to work with considering I am on the other side of the country.

Bought a Used SLS and they are just the worst to work with - David

I bought a car from their La Jolla showroom for over $150k and as soon as the car was mine, they turned their back on me. They gave me the car with floor mats that were from another model They stored the car for me in Beverly Hills since I was out of the country and when I received the car it had a scratch in the rear. It is a $500 repair and they will not do it. I have proof that the car was delivered to storage scratch free and received it back with the scratch. How cheap of a company with the worse customer service. They lied to me that the car was a trade in from a local guy, but it actually came from TEXAS. Te used car sales person from La Jolla, was absolutely rude to me on the phone after not returning my calls. Spoke to Shawn the manager of the dealer and he seems very nice and respectful. He sent me after market floor mats, even though I sent an invoice to them for Mercedes floor mats (something better than nothing still) He never called me back about the scratch just had the sales guy give me quote to fix it. I leased an expensive car from Beverly Hills before for 2 years and had no issues. They do not deserve to have mature clients and treat them like dirt. I will let everyone I know not to buy from them. Enough of this rude treatment and cheap attitude. I asked for the owners email from sales in Beverly Hills and never received it.

Buying luxury cars should be a pleasant and exciting... - Jerome Jacques

Buying luxury cars should be a pleasant and exciting experience. I ordered an Aston Martin DB9 in 2004. Once the car was finally in production, the sales manager -Mr O'Hara- asked me to pay an additional $1600.00 preparation fee to deliver my car. Arrogant attitude, poor business practices, bad manners. Run!!!