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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
640 Reviews
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The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, and Highland Park areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 457-1742 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 640 reviews

December 05, 2022

Jeff Albert is the most honest sales person that I ever worked with and understands all the ordering processes and options that are available on a 2500 pleasure to work with . More

by vladan0
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
November 18, 2022

Chevy Exchange is the only car dealership I have ever felt welcome, comfortable, and genuinely cared about!! Jeff Albert is the most downtown earth salesman I’ve ever met! He’s knowledgeable, works hard More

by Hope Limbos
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Eggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Chevy Exchange responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
November 15, 2022

Vivian was a great sales person! Rafat Alamawi and Baha Asaf and Jake Jobs were all awesome also!! All there Help was Great!! More

by dnikeylover
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Chevy Exchange responded

Thank you for writing this amazing review for our team! Sincerely, Rafat Alamawi | General Manager | [email protected]

Nov 17, 2022 -

dnikeylover responded

It was a good experience for me and I love my new Car!! Thank u and your welcome! Doreen!

Helpful
November 13, 2022

Danny, Rob, and the rest of the Team met all expectations in getting me into the new Silverado 2500 HD - always a great experience. Able to order and have the desired accessories added to the vehicle. The More

by SBairfamily
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
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Nov 16, 2022 -

Chevy Exchange responded

Thank you for taking the time to share your feedback regarding your experience at The Chevrolet Exchange and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
November 12, 2022

Great experience. Car was ready paperwork was done. Drove in with one car drove away in another. More

by Happy volt driver
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Chevy Exchange responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
November 11, 2022

Danny, Rafat, and Rob helped me factory order my new Chevy Blazer RS. Had a great experience and got a great deal! Definitely recommend this dealership and working with them. :)) More

by Vlinda
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
November 02, 2022

Great experience at the exchange. Everything from ordering, finance, and pick up was very smooth and painless. More

by Wgp1977
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Shehadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2022 -

Chevy Exchange responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Fischer | General Manager | 630-226-3905

Helpful
October 27, 2022

Great experience moody is Amazing, service and people are great in this location I will recommend More

by Alvaro.suarez.munoz
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Chevy Exchange responded

We cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
October 27, 2022

Moody is a very professional sales person. He showed the upmost respect I ever had dealing with other dealerships in years. I would recommend him to anyone because of the chemistry that he ha More

by Fancy2381
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
October 27, 2022

Moody and the Exchange made this one of the most enjoyable, easy car purchases we’ve ever made. We’re so happy with our purchase and are super grateful we found them!! More

by Leahpavlick
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Moody Shehadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | [email protected]

Helpful
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