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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
725 Reviews

12111 Gulf Freeway Suite 1

Houston, TX

77034

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Showing 725 reviews

December 06, 2022

Service assistant manager was very thorough and explained every aspect of the needed maintenance. I had a coupon and it was applied accurately. I didn’t feel pressured in any way and I was given choices. Tha More

by mckinstry
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
December 06, 2022

I was having an unbelievably hectic day which became worse when my battery died. Sierra was excellent getting my battery replaced in a very reasonable time frame. Thank you Sierra. God bless you!!! More

by jasminn.benjamin
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
December 05, 2022

Very friendly Timely and they always do a great job and they always wash my car More

by stadlock
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra
December 05, 2022

Love this place! I drive past another Toyota dealership just to get my 4runner serviced here. Wonderful people and great service. More

by reichert15
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 05, 2022

Autonation Toyota Gulf Freeway does a good job. I am over all pleased with the service and how they take care of my 4Runner, but I think customer service has an opportunity to step it up and improv More

by Wendy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
December 03, 2022

Great service department. With timely service & Jose answers all my questions so I feel comfortable with the care my car is receiving. More

by dianet_4
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

Sales staff is awesome. Very attentive. They took really good care of me. Thanks you guys. More

by Jdmking5188
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
Dec 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 02, 2022

AutoNation Toyota service department is top notch. The service advisor, Hugo Martinez, was excellent in listening to my service request. Kept me informed on the status of my vehicle, while I waited More

by Munaman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Dec 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Munaman, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

December 02, 2022

Met my expectations. Always go the way xyra mile with all customers . Makes business in good fashion More

by Iblancoc
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Sifontes
Dec 04, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

December 02, 2022

Awesome dealership! I always make appointments prior due to their busy schedule to serve the community. I am always received with a smile. They are always attentive to l More

by Sorto30yosselyn
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

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