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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,781 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,781 reviews

December 06, 2022

Terrible customer service. I would never take my car there no more wish I could give 0 star More

by hameedullahnooristani
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Friendly staff, very helpful. Professional service personnel that kept us very informed on what the process would be. More

by trek5200
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

I took in my GLB 250 for Service B and Mercedes Benz of Sacramento was very thorough in their inspection of my vehicle. The windshield wipers were replaced for safety purposes. More

by dbalinsat
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Very nice, professional, and helped me with information how to get my car to Sacramento from Reno. More

by Star
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Cecilia is a top notch service provider and was very expedient with answering all questions and concerns. More

by alnbrooker
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

Dec 05, 2022 -

alnbrooker responded

My check engine light came on after I picked up my 2014 E350 Mercedes Benz. Should I have it towed back to Sacramento Mercedes? Or is it ok to drive back with a check engine light on?

December 03, 2022

Kept my vehicle for over 2 months w/out repairs and asked to take it More

by nombemail
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Ranslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Great service car was clean and ready ahead of time. Wonderful explanation of services provided. And how to take care of my car. Thank you so much for the Uber service. More

by psalm34one
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

December 02, 2022

No pressure to buy; nice people, no long wait to close a deal and beautiful cars 💚💚 More

by chucha
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manvir Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz!

December 01, 2022

Stan was absolutely amazing! He made the process so easy and made sure that i was taken care of. 100/100 More

by Bettina santos
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanislav Doroshchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business. We hope you're enjoying your beautiful new Mercedes Benz!

November 25, 2022

We have purchased several cars from this dealership. We really appreciate how we are treated and we really trust our salesperson John Lou and the service is always spot on More

by joyceewalker
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Manikoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Liu
Nov 26, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing John and our team with a 5 star review!

Nov 29, 2022 -

joyceewalker responded

We really like dealing with the entire staff. They go out of their way to accommodate everyone.

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