If possible I would give -5 stars 1 star is far too... - carlhewitt2000
If possible I would give -5 stars 1 star is far too many.
Don't bother unless you want to spend a lot of time in their lounge.
1 replacement Key cutting/programming 5 hrs
3 hours sitting in their lobby only to be told with a smile and a laugh that their $20,000.00 key cutter was unable to cut the key, even though they verified that it was a Genuine Subaru key while checking me in, no apologizies just some "if it weren't for bad luck,, joking attitude,"
I was then sent to a local locksmith who cut the key in less than 5 minutes.
After getting back to the dealership and waiting in line to get my car checked with no recognition of the 3+ hours i had already been their, finally the Mr. "if it weren't for bad luck"... sees me and says we'll get right on it.
1.5 hours later i am finally brought to be checked out. I am then told by the service person who has been mishandling me all morning says "if you had ordered the key from us you wouldn't have had this issue..."
That's when I realize this dealer was punishing me for not buying the key from them!!
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