LOVE my Outback rom Harvey Subaru! - KM Campers
I recently brought my Outback to Harvey Subaru to have the windshield replaced. This was only my second time to use the service department. I was extremely pleased with this dealership after both service department experiences. During the first experience, I brought it in for the first oil change. I also asked Brooke (she is wonderful and very knowledgeable) if they could check the passenger side window (I was having an issue with it rolling down, then half way up, then back down). They changed my oil and fixed the window problem FREE of charge. I was so excited because the dealerships at home (I live almost two hours away) will always charge a hefty "diagnostic fee" just to check or fix a minor problem. On this most recent service experience, when I arrived for my appointment, there was a minor mixup with my scheduled time. Kathy took great care of the issue, found a rental car to use for the day, and when I returned, I was told that there would be no charge. I was shocked! No other dealership has ever treated me as a valued customer like Harvey Subaru. (I was a Honda person before I found this Outback online...I will not go back! My next car will be another Subaru!) Dustin was my salesman and he got my husband and I a great car at a wonderful price. A++++ Dealership
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