27 North Carolina Subaru Dealers

Great people and great service! - Bowman5

Great people and great service! We will keep coming back! Excellent systems that serve the customer as much as the business.

Polite, professional and informative. - thospoirier

Polite, professional and informative. They performed some routine maintenance fluid changes and an additional preventative service that I had inquired about. When asked specific questions regarding this service Jeremie gave me candid, factual answers and information without false representation or pressure to have it done. Thanks Jeremie, trust is earned.... And everything was done in the time they advised. Also, another review stated the lounge was "adequate", "not the best".... I guess it would be better if there was beer and sandwiches, Lol... but it`s fine!! Thank you.

I drove nearly 100 miles to buy both my Crosstrek and WRX - Grandpaf

I drove nearly 100 miles to buy both my Crosstrek and WRX from Hendrick Subaru Southpoint. Love the dealership and all they have to offer from the buying experience to delivering Class A Service! Dennis Arias, Service Writer, was great! He was friendly, professional and highly communicative about the whole process from the time I drove into the Service Bay to the time I picked up my car once service as complete. Makes an awesome of Espresso as well!

Great service department and great sales team I have - Mcthompson71

Great service department and great sales team I have purchased four vehicles from the dealership

Jason, Brian, Keeley & Ron provided me excellent service. - lglynn225

Jason, Brian, Keeley & Ron provided me excellent service. Jason and Keeley very knowledgeable of my Crosstrek. Ron made financing a breeze. Highly recommend Randy Marion Subaru. Excellent service. I am so happy with my new Crosstrek.

These are very friendly and very helpful folks. - richard_ellington

These are very friendly and very helpful folks. There is no hype. They just do good work for a good price. They are very friendly and cordial, just like hometown folks.

This was my first purchase from this dealership. - JamesH

This was my first purchase from this dealership. It was not any better or worse than most dealerships that I’ve purchased cars from. The one thing that did stand out was their willingness to fix a mistake without giving the customer a hard time. I do appreciate everyone that was involved that helped out with the issue. I would definitely recommend buying a car from the dealership.

Prestige Subaru In Asheville Was A Friendly And Quick - simonisaac13

Prestige Subaru In Asheville Was A Friendly And Quick Experience With Buying My 2023 Subaru Crosstrek

From my initial encounter through delivery of my new - Diana

From my initial encounter through delivery of my new Outback, my expectations were exceeded. They were able to locate and acquire the exact vehicle I wanted at another dealership and had it ready to deliver within two days. An impressive accomplishment during these times of vehicle shortages!

Just wanted to drop a positive word about salesman Feras - mick

Just wanted to drop a positive word about salesman Feras Elashmawy. While shopping for a smaller SUV today, Feras answered every question I had quickly (and when he needed to check a fact or two with his manager and colleagues at Johnson Subaru, he did so). Very professional, congenial, and courteous.

Great customer service and super helpful. - Parkjane888

Great customer service and super helpful. Aimee Clarke was wonderful to work with - friendly and efficient

The staff are professional, friendly and helpful. - Cynthia

The staff are professional, friendly and helpful. I received quality assistance throughout the entire process of purchasing my car.

A great place to have your car serviced Knowledgeable - flyingjranch2006

A great place to have your car serviced Knowledgeable staff. Like working with Matt Green

Great experience would highly recommend my salesman - Kathy

Great experience would highly recommend my salesman Jordan Campbell was exceptional explained each and every step also went the extra steps of making sure that buying a car really isn’t that hard!

Don't do business with this service dept. - 73chrisramirez

Don't do business with this service dept. They kept my daughters car well over a month, to install a new transmission. The first trip she took on the car (Raleigh-Charlotte) within 2 months of having the car back, it leaves my daughter and wife on the side of I85 on a Sunday. Had the vehicle towed to the subaru dealer in Concord. after waiting for a tow truck, ubering to Charlotte airport, and renting a car to get home. southern states refuses to re-imburse us for the expenses or repairs. Brian McKnerny (general mgr) states the vehicle is too old and has too many miles. This didn't stop them from replacing the transmission. A bare minimum warranty is 12 months 12k miles. we paid the repair bill in Concord, and only asked for re-imbursement of the expenses accumulated due to the failure. mr McKnerny was extremely rude and defensive when he finally got around to returning my call 2 weeks later after multiple messages had been left with his service dept. the svc mgr Todd Driver admitted they had some responsibility in the matter, but I guess he was trumped by McKnerny. They seem to have forgotten WE CHOSE to do business there. Never again!!!!!!

This place is trying to charge me $50k for an outback... - Panda

This place is trying to charge me $50k for an outback wilderness edition ( that they dont even have inhand) , I just purchased the exact same model, trim & options for $43k out the door at another nc subaru dealer. Read their negative reviews on google & shop elsewhere.

Do yourself a favor, BUY SOMEWHERE ELSE! - Tom Schiller

Do yourself a favor, BUY SOMEWHERE ELSE! Sales manager always undervalued your vehicle by omitting factory options! Not willing to deal while making you think they care!!! Owner doesn't care either and certainly doesn't beleive in the brands they sell as she drives a Range Rover, guess that's why they don't give you even average trade value for your vehicles!

The service is absolutely terrible. Worst experience... - gabbyn

The service is absolutely terrible. Worst experience having a car repaired EVER. Job cost me double what was estimated over the phone. The car was filthy dirt when I picked it up and they had it for weeks! Very poor communication. All around awful experience.

2019 Subaru Ascent - Betsy49

We had a great experience with dealership All the team took the time to work with us on what was the best vehicle for myself and my husband who is a amputee . Special shout out to our salesman Alan Courtright and finance Manager for getting the right deal for us. Betsy & Patrick OGorman

They exceeded my expectations. - tepamor

I felt I needed an AWD vehicle but comfort was equally important to me. After much online research I decided on a Forester. Then I checked availability and pricing for 2015 and 2016 Foresters online and made the decision to visit Flow Subaru in Burlington. A smiling and enthusiastic Dray Daiber met my daughter and me when we stepped out of the car, despite the damp, cold weather. I was not looking for specific features; a good deal was more important to me as I look toward retiring in a couple of years, and I particularly wanted to take advantage of the 1.99% financing they were advertising for new 2015 vehicles. One of the first Foresters I checked out was a 2015 Demo with less than 700 miles and so many features I loved but did not think I could afford, but then we looked at the sticker and saw the $3000 off the MSRP, which put this one around the price of a 2016 with fewer options. We took it for a test drive anyway and I was amazed at how it handled, the comfort of the ride, and its fuel efficiency. Upon returning to the dealership, however, I learned it was not eligible for the 1.99% financing because it had more than 600 miles on the odometer. Dray assured me that Kennedy would work hard to find me the bank with the lowest interest rate possible and it might even be better than the 1.99% they advertised on the new vehicles, and I am thinking . . . sure :) As with all vehicle purchases, it took a few hours, but at the end of the day I was completely satisfied with my purchase . . . and the interest rate was 1.93%. Everyone I met seemed anxious to exceed my high expectations and they passed with flying colors. If you are looking for a Subaru, I would encourage you to make your first stop Flow Subaru in Burlington and be sure to ask for Dray Daiber.

Stephen Snipes was very knowledgeable and helped us... - trish.lohr1

Stephen Snipes was very knowledgeable and helped us tremendously with our choice. I love my Subaru and will definitely come back. The service center people were very friendly and did a great job. Awesome customer service all around!

amazingly fast and better deal than I expected - tonygal

My salesman, Gary, and the manager, Bill, worked together to offer me a better deal than I expected. I would definitely recommend them to anyone. I went in for service, joked about a good deal for a trade in and upgrade. Was I surprised when they made an offer I couldn't turn down. Drove away in a great new car.

Good Experience - tumm5623

Bought a used car. Worked with a salesman named James who was patient with me while I tried a few cars. Had a little better rate then I thought I would get, the process was a little longer then I would of liked. Building was a little dated but liked the purchase process overall and would return.

Great experience - deb weir

I really appreciate all the help and attentiveness of the staff and comfort of the facility. It's really top notch. They treated my trade in professionally and fairly. And made me feel safe to leave with my beautiful new car.

If you want info on a car, wait for days. - BLURAYKING

It took me days to get the right info on a used vehicle. I spoke or emailed several people and worked my way up to the owner, Jim Armstrong Jr. He was the ONLY person at the dealership that could tell me anything about the car. Why post it for sell when you have NOBODY there (salesmen and General Manager) who could NOT answer your questions?? And when Mr Armstrong answered your questions, no call back or email on your trade in value. How can a dealership stay open with such terrible customer service?? Avoid these people. They do NOT know what they are doing.

I don’t have any complaints about the Subaru vehicle” - A female customer treated wrongfully...!

I don’t have any complaints about the Subaru vehicle” It's a great vehicle. My complaint is with the Owner his Mgr. Bill, Dave Ethridge,fin.James Broyhill.I was lied to & treated wrongfully”& didn’t honor their arbitration agrmt. My facts equal the Truth!

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!