9 Vermont Subaru Dealers

service dept is excellent they went out of there way for - [email protected]

service dept is excellent they went out of there way for me on more than one occasion also great sales staff thanks to Billy Boutilette

Jim Heilner Was exceptional with my wife explaining all - [email protected]

Jim Heilner Was exceptional with my wife explaining all the features of the vehicle, Again exceptional!!

It was a pleasure working with Lundgren Subaru! - cmcbol

It was a pleasure working with Lundgren Subaru! Josh Brophy was extremely helpful and made the process of purchasing a new Forester so easy for us! Excellent communication and flexibility.

Phil Maxwell was an absolute pleasure to work with. - CapannaNicholas

Phil Maxwell was an absolute pleasure to work with. He made miracles happen when we needed a car in a pinch.So easy to work with, understanding, and helpful. I hope to be able to buy all my vehicles from Phil in the future.

It has NEVER been easier to buy a car! - Marcey H

It has NEVER been easier to buy a car! I bought my last two Subarus from Twin City but when I called to trade in my Crosstrek for something bigger, the gentlemen on the phone literally laughed at me when I asked for quotes, including my trade, without coming into the dealership. Matt Robinson at Saint J did NOT laugh at me and worked with me over the phone and e-mail to sell us a beautiful Forester Wilderness completely remotely! To seal the deal I simply brought my Crosstrek in, signed the paperwork, got our new keys and drove away in our new Forester. GREAT CUSTOMER SERVICE!!!

Horrible experience. - Larae_L

Horrible experience...high pressure sales tactics, low ball offer for a pristine vehicle trade, was talked down to by the Sales Manager Bryan. Some comments made: "we will never be able to sell your Jeep", "people aren't looking to by a Jeep in the winter", "the KBB offer doesn't mean anything, this number is what I think I can sell it for", "this is a today only offer", "your value is low because of its age"...never have I felt so abused by a dealership...sadly I used to be a Subaru owner, but the dealership has certainly gone downhill in the past few years. I was thoroughly disappointed with how I was treated by Bryan and Tony. They made me feel like they were doing me a favor taking my vehicle and putting me into a sub-par new vehicle, the Forester is like a tin can compared to a Rubicon! I went to a different dealership in the area and they treated me so well, drove out with a new car I am over the moon with!

Will never buy a car here ever again. - lazlonger

Will never buy a car here ever again. Quality service ended the minute I drove off the lot. Took it in today for the battery recall on my car, 5th recall on 2017 Foresters so far, they had it for 8 hours to test the battery, hadn't even started at 4pm. Then after waiting they finally tell me that I have to pay for half of the warranty replacement of the battery that has failed tests because my car is 5 years old, the extended warranty I was informed about 2 weeks ago by Subaru as a result of a class action lawsuit has this "rule". They charge me $93 as half the battery that can be found here on SOA's site for $165 and routinely sells for $130. Search for "Part Number: SOA821B200" to verify this. I asked them to do the honorable thing and absorb the costs as their customer was sold a defective battery, that fact was hidden from me for 5 years until revealed as a result of legal action, and then they charge me to replace it. They refused, but they offer you a cookie in a plastic bag when you leave. That's nice. Dealership is a joke and is only in business because it's convenient for Burlington residents. I've learned LOTs of people choose to travel over an hour away to buy a Subaru in order to avoid Burlington Subaru, I wish I had.