27 Virginia Subaru Dealers

Did what needed to be done so that’s what I expect and - tcerva

Did what needed to be done so that’s what I expect and all I can expect

Very professional. - tomfunari

Very professional. The new car was in excellent condition as I received it. Finance department was very efficient.

My whole experience at Stohlman was great! - gonza_gomez

My whole experience at Stohlman was great! Vickey and Harry were knowledgeable, friendly and very nice and made the process very enjoyable!

It was a great experience dealing with Mike in Nissan and - JAMESARICKMAN

It was a great experience dealing with Mike in Nissan and he kept me up to date on the work needed and when the parts would be in. Bery pleased with the service

After months of other dealerships giving me reasons why - Connor

After months of other dealerships giving me reasons why they can’t make my request happen, Caleb called me to tell me he could get me what i wanted just days after shooting an email. Felix made the sales process a conversation and stuck to the initial quote with no surprises. James made financing easy, Jay made the insurance segment easy and fast, and Cam made the final paperwork and additional warranty a smooth process with low pressure. 10/10 experience. I will be back and will refer people.

Always treated with the best care! - jessip925

Always treated with the best care! Love my new Subaru. The staff always goes above and beyond and I wouldn’t buy anywhere else because of it.

Great experience at Sheehy Subaru! - Philly

Great experience at Sheehy Subaru! Purchased a 2023 Crosstrek. Shabir Baba was knowledgeable and professional. He took time to discuss car and followed up afterward. Manager Chris Barr went out his way to connect pre-purchase and made sure all was good before I left dealership with my car.

Great quality service by very professional staff. - Jojo

Great quality service by very professional staff. They are always pleasant and helpful to customers, even when extremely busy.

My experience of buying my second Outback from Moore was - drladybug

My experience of buying my second Outback from Moore was outstanding. My salesman, Keith Nelson helped me immeasurably in making choices of options, keeping me updated as the car was being built, and with post-service assistance. Everyone with whom I had contact at Moore was outstanding. This is the second Outback I’ve bought from Moore, and I’ll buy my third from them in the future. Thank you Keith, Dino, Rocco!

Earl found a car and delivered it by the end of the day... - Noonierin

Earl found a car and delivered it by the end of the day when he knew we were in a rush. Very helpful and efficient.

Great management and great service. - mikie13_44

Great management and great service. Always ready to take care of my service needs and do it right the first time.

Kenny's communication of the status of the repair was - NissanFan

Kenny's communication of the status of the repair was excellent. He provided informative updates and was very helpful with answering my questions throughout the service.

I had the pleasure to get my vehicle with Vic. - jfuentes

I had the pleasure to get my vehicle with Vic. I called the dealer to check on the car and he answered the phone and he was quick to check inventory and told me the car was available. When I got to the dealer he had the car ready for me to look at and answered my questions. Test drove the car and I was sold. All I have to say is I had a great service! I was in and out of the dealer with my car within three hours or less which was phenomenal since I had my seven month old baby at home waiting. It was one of the fastest transactions and loan process I’ve done when getting a vehicle. I would highly recommend them. Thank again J.Fuentes

All personnel were very courteous, respectful and most - Elsie Dodge

All personnel were very courteous, respectful and most helpful. Loved the tutorial to be sure we understood all the features of the car. We are able to call and get our questions answered promptly.

David F. - sazzytrina

David F. at the SK Subaru dealership was both professional and pleasant. He gave me space while I looked at the cars on the lot and answered all my questions. I liked how he helped me see what car would best fit the needs of my family. I appreciate him not being pushy, and rushing me into decisions. Actually, he didn't do any of that. He also allowed me to build my own car from the manufacturer. That was a great bonus. Mr. Fanning, or David as I like to call him treated me like family at the RK Subaru lot.

Found a vehicle I wanted online spoke with Roman, he was - Salinc70

Found a vehicle I wanted online spoke with Roman, he was very courteous and polite and went through the entire process on the phone the dealership was four hours away and they were kind enough to deliver the truck with Victor another employee (also a gentleman) directly to my house I would highly recommend this dealership.

We recently bought a Subaru from Pete Bader at Breyer - Katherine

We recently bought a Subaru from Pete Bader at Breyer Subaru and it was a great experience. Straightforward, honest, and no game playing. Easiest and most pleasant car buying experience we’ve ever had. We drove down from NY to buy our car from him and it was definitely worth the trip. Will gladly make the trek again for the next car we buy. Thank you, Pete!

They sold me TWO Subaru cars with dead - ZK

They sold me TWO Subaru cars with dead transmission(s) This message is for Dulles Subaru owners/managements: Do NOT advertise my full last name when you answer my post as you did the last time I posted this review. Furthermore, I do not know why cars.com keeps of removing my posts This review is going to be long and somewhat detailed. For anyone that is considering purchasing a Subaru, especially from Dulles Motors, they are welcome to text me at (703) 839-0008 and I will call them back to discuss this issue further. On April 2022, I purchased a 2014 Forester and the vey next day, I wrote a review giving them 5 stars due to the fact that the transaction was so fast and hassle free. Little did I know that there was a good reason why the transaction was so easy and fast! The Forester has so many problems (so far: AC not working, power window works sometimes AND a dying transmission and that within the first couple of hundred miles) and it showed up only few days from the purchase date! They offered me ZERO warranty. Few days after driving the car home, the AC did not work. It took me a couple of weeks going back and forth (e-mailing the owner and the manager) to get this issue resolved. About a week later, the transmission began to show signs of dying. I took it back and they quoted me ~$1,800 to repair it and they charged me $99 to tell me this!!! I ended up taking it to a different shop and paid $1,255 for the same repair. Not only they wanted to charge me to fix the problem that most likely knew about it before selling it to me, but they wanted to over charge me by $500 to repair it! They had the car for sale at their lot for over 4 months and now I know why it sat that long on their lot! Usually car dealers sell their cars within 30 days and if not sold, they auction it. Why did I begin to have transmission issues immediately after they "fixed" the AC?? I mentioned that I purchased TWO Subaru cars from them and the other one was a 2001 Outback that I purchased from them about 15 years ago or so. This one lasted one WEEK before it totally died. the transmission completely died and I listed for sale on Auto Trader, with dead transmission, and sold it with huge loss. The buyer brought a towing truck to pick it up. I called the salesman, Mr. Dash, and told him about it the car had died and I was never compensated. For anyone reading this review might suggest to me that I file a complain to (https://mvdb.virginia.gov/filing-complaints/) to get help, I did just that. Here is the funny part: My complain about Dulles Motors and the owner, Hamid Saghafi, that I submitted to MVDB, went to the office of Mr. Saghafi because he is one of the 9 people on the board of MVDB!!!! Does anyone think that my complain will get any tractions from MVBD?? I think not! As a matter of fact, they have ignored my last two e-mails that I sent to Ms. Dian---- [email protected] I have owned many Subaru cars in the past 30 years or so and I can honestly say that not only they are WAY overpriced nowadays, but have become very unreliable as well. The Subaru hype is no longer justified and I can honestly say that this is my very last Subaru I will ever purchase. It is insane that a 2022 Subaru Outback is now selling for ~$45,000 and that is a 4 cylinder car!! Now I am in the process of writing the VA attorney General and if that does not work, then I will retain counsel and take this issue further. I can not allow this dealership to do this to me or any other customer. I will take this issue as far as I can. I am not worried about the money/time I spent on repairing the car, but I am very upset feeling that I have been done wrong. **The Motor Vehicle Dealer Board (MVDB) was established in 1995 by the Virginia General Assembly. The MVDB, a state agency, is charged with the regulation and oversight on the vehicle dealer industry

I have bought four cars from Browns' and always received... - AP

I have bought four cars from Browns' and always received a fair deal. The service department is excellent. During my most recent service visit, Browns' made the repair (refastening a loose exhaust heat shield on my ten year old Outback) for free. Terrific customer service this week, and always. I'll be back.

From sales to service, this is the Subaru dealership to... - alemansee

From sales to service, this is the Subaru dealership to go to. I recently purchased tires for one of my Subarus that I bought from here. The price was competitive compared to other local tire specialty shops. These people are professional, polite, and the service was performed quickly.

Kia Service - Jessica C Sedona Kia :-)

Everyone is very friendly and welcoming. Almost all of them always have a smile on their face. They explain the things that will be done to my vehicle ahead of time so I'm aware if there will be any charges upon me leaving. One visit my children were showing their age (at the time twins were 3 and a 1 year old) and one of the lady employees brought some coloring books in the lounge to help occupy them. That helped very much! I've been comfortable since day one going there since I purchased my van in 2012. Thank ya'll so much for making my visits a great experience. (I know the car wash was complimentary when I first purchased my van but it would be great if every once in a while it were to be washed for me) :-) Have a great day! Jessica C Sedona Kia :-)

Well Run, polite and professional - meanangrybutfair

What a pleasure working with this dealership, really really well run. I was told its family owned which makes sense because I felt like family while I was there. My questions were answered, the price was in line with what I researched and they treated me with respect. Go here, buy here!

On 9/17/21, I have been on the lookout for a great... - yaroze86

On 9/17/21, I have been on the lookout for a great example of a 2017+ Toyota 86 for the past few months and saw one come for sale at my local First Team Subaru. It was a 2019 Toyota 86 TRD SE for $32,898. I sent an inquiry via TrueCar and promptly I received a call from Inda. We scheduled an appointment to come look at the car. I show up around 5 minutes early. I walk into the front door and first thing I notice is one of the sales representatives playing on his phone while others behind the desk are speaking to other customers. He initially looked at me and then went back to his phone and then around 30 seconds later I was greeted by him. I spoke and said I had an appointment to come look at the car they have for sale. He directed me to the sales manager. The manager then went on to tell me this car is hard to find and being sold at a great price. He also stated that the car is very low on mileage. I informed the sales manager while that is sort of true (as they only made 1,418 of this specific trim) that there are currently 25 other manual units for sale nationwide and that the mileage was about average. He informed me that I could go look at the car but they had just got it in as a trade in and has not been cleaned. I would only be able to take the car for a test drive around the lot. I went with the representative to look over the car and when walking over he said that the car was a local trade in for an individual that needed more room as they were having a child. Was told the owner converted the car back to stock. This was the first initial yellow flag. I proceeded to do a visual inspection. These are the problems I found: 1) Front lip has curb rash on the underside 2) Cars interior is trashed 3) Drivers side skirt needs repaired 4) Pinch welds near the jack points are bent 5) Has no battery tie down (it's a bungee cord...) 6) Missing the OEM TRD stripes 7) Interior pieces and badges are painted purple 😎 Non OEM shift boot, nor intake tube 9) Hesitates at low speed. 10) Car has door dings on both sides I went in and told them with current condition, I cannot justify the price for its age. Car was brand new $33,340. The asking price they want is $32,898 ($442 off MSRP). Thinking about it more as I am in the market for one, I decided to go look into the car's service history. Luckily Toyota has this great site for “Toyota Owners” that you can type the VIN in and see the service history. This is what I discovered..... Car was regularly serviced by Wyler Toyota in Illinois (So much for the ads “Locally owned vehicle!” quote, though it does have some local car club stickers on it). TOYOTACARE: Expired as of November 11, 2020 and this…. 7/2021 CUSTOMER STATES VEHICLE HAD TO BE TOWED IN. JUST BELIEVES ENGINE BLEW UP. VEHICLE WILL NOT START. STRONG SMELL OF COOLANT IN ENGINE BAY AND VISIBLE LEAK OF WHAT LOOKS LIKE OIL. CHECK AND ADVISE PLEASE. 13744 (miles) VEHICLE TOWED TO SHOP, FOUND HOLE IN BLOCK UPON INSPECTION VEHICLE THREW ROD. TOYOTA CONTACTED AND CASE OPENED CASE XXX303, VEHICLE HAS BEEN USED FOR HPDE, TOYOTA REQUESTS CUSTOMER AUTHORIZE TEAR DOWN TO DETERMINE CAUSE OF FAILURE. CUSTOMER DECLINED No mention if the car was rebuilt by Toyota or if the owner threw in a used engine. I do not know if the car still has the factory warranty or with it being branded as a HPDE if it was voided. Going into the dealership looking for a car that is $442 off the new MSRP and no mention of any of this in the ad. For those that don’t know HPDE basically means that the car was used for some form of racing. That would explain the service history and the lug nut issues. I emailed their Sale Manager, Mr. Han, but have yet gotten a response. This is not what I expect for First Team as a dealership. I sincerely hope this was just a fluke and not the normal experience and that I dodged a $33,000 mistake. VIN JF1ZNAE19K9702581

Small Town Dealer / Honest Owner - Car Customer

Thanks Mr. Reynolds for making things right. Good to work with honest folks. It was worth the trip from Fairfax and the Outback is running great!