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Audi Plano

Plano, TX

4.8
1,599 Reviews

5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,599 reviews

December 06, 2022

Great experience selling my 2021 Toyota Supra to Audi of Plano. Chris Straeter is extremely professional and made this an efficient process. I highly recommend Audit of Plano and Chris Straeter. More

by JRW
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Straeter
December 06, 2022

Kassandra in sales killed it as I purchased two vehicles from her within the last six months. She went above and beyond in terms of my questions and concerns while fighting everything for my future benefits More

by Chris
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Moran, Danny Cody
December 05, 2022

Our buying experience was seamless and time efficient. The salesman Tracy was very knowledgable and explained the features and benefits of owning an Audi. We also wanted to know about the safey features a More

by JB
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Crawford
December 03, 2022

Kassandra is amazing! Great service & very knowledgeable! Would recommend her to anyone shopping for a new Audi. Love my new Q8. Stephen in finance was fantastic too! More

by KristiR
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra
Dec 05, 2022 -

Audi Plano responded

Hi Kristir, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 07, 2022

From initial contact to completion of the sale Kassandra provided excellent service and a smooth transaction. Thank you again, very grateful to have worked with you and the team @ Audi of Plano to complete More

by 1SatisfiedRide
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra
Nov 14, 2022 -

Audi Plano responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 27, 2022

I also had another terrible experience with Audi after being promised $750 for a $1600 part that was mistakingly installed in my vehicle. When my husband went to pick up the check is was for $562 which is More

by Marysingh1986
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David
Nov 04, 2022 -

Audi Plano responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 249-0905. We hope to hear from you.

October 22, 2022

Mason went above and beyond to try to find us a used car within our budget and parameters. He was upfront and honest, very personable, and kept in contact, updating us with new prospective cars, without bei More

by Rhonda
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mason
Oct 29, 2022 -

Audi Plano responded

Hi Rhonda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

October 18, 2022

This is a nice dealership. Excellent staff, very informative, patient. Very personable , goes out of there way to make the customer happy. More

by Arbee97
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gino
Oct 22, 2022 -

Audi Plano responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2022

Amazing care and attention to customer. Super supportive and kind staff. Gino really went out of his way for me and to make sure I got everything I wanted. Can’t express my appreciation eno More

by Josh
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gino
Oct 24, 2022 -

Audi Plano responded

Hi Josh, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 17, 2022

Beautiful dealership with professional staff, this place was amazing and made the car buying experience painless! I can not say enough about Gino, he was beyond helpful and knowledgeable about all makes/mod More

by Kristy L
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gino
Oct 22, 2022 -

Audi Plano responded

Hi Kristy, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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