20 Connecticut Toyota Dealers

Attentive, polite, knowledgeable, and focused on the - Enpelletier

Attentive, polite, knowledgeable, and focused on the needs of the customer. These attributes suffice. Ok

Great customer service they actually worked with me to - [email protected]

Great customer service they actually worked with me to keep cost down. Hands down a dealership for the people

Alex was wonderful, patient and made things quick and - Stitch626

Alex was wonderful, patient and made things quick and easy. We could not have asked for a better experience. Thank you so much Alex and to everyone that got us into the exact car we were looking for and thought we would never find.

Omar is wonderful. - overlay-freer-0z

Omar is wonderful. He took the time to find the right car for me and was available at all times to answer any of my questions. I would highly recommend working with him for all your car needs.

Our entire purchase experience was the best car purchase - Robert.sapiro

Our entire purchase experience was the best car purchase we ever had we dealt with Jerry , Ed, and Lina. Everything was simplified, well explained, and straight forward. No surprises, hidden costs or pressure to go beyond what we wanted. Lina walked us through the purchase process and thoroughly explained the vehicle’s features and A-1’s customer care program. Jerry placed the order for our Rav 4 ensuring we understood what we were getting with a full understanding of what the final cost was. Ed was great at getting our financing and a Toyota military discount. Very efficient process. No mysterious paperwork.

Third car purchase at Torrington Toyota with Tee Hamzy. - ecaco

Third car purchase at Torrington Toyota with Tee Hamzy. Always a good experience, excellent communication, no pressure, no hassles and he will work hard to get you into a good vehicle new or used.

This My First vehicle from. - ibrahim Kalil

This My First vehicle from.Colonial Toyota, they make my deal so easy, They take care my plate Registration and remote strater, I will recommend all my friends and family to Colonial Toyota and Sayed.

The sales and finance reps were very helpful and - Husky41

The sales and finance reps were very helpful and knowledgeable. The pickup process was efficient and all questions were answered.

This dealership does everything right. - edlange33

This dealership does everything right. Excellent communication, professional, fully organized and informed. Friendly and helpful. Great experience with the whole staff.

Excellent communication and follow up. - wroble

Excellent communication and follow up. Better price than anywhere else we looked. Really stress free experience given a tough car climate.

Great , painless experience with David. - Justin P

Great , painless experience with David. Made the process easy and was a able tk find the truck i wanted.

Clean facility. - Padraicstimpson

Clean facility. Extremely friendly staff who goes above and beyond to meet your needs. I highly recommend both the sales and service department!

Otto lied to me about receiving deposit back if I didn’t - Amiller

Otto lied to me about receiving deposit back if I didn’t like the Cross once it came in. Owner Joe doesn’t care about verbal agreement made, says it had to be in writing. Shameful. Do not buy from this dealership. I made a big mistake going there. I tried a used car on the lot before my new car was delivered. I couldn’t take the noise on the highway due to my medical condition so I canceled my delivery which Otto showed me large waitlist for. So he said someone else would get the car right away. Now won’t give the $1,000 deposit.

I dealt with Matt in the body shop. - matt.finley

I dealt with Matt in the body shop. He made the arrangements with the rental car so easy that it was a pleasure having body work. The body shop did an incredible job. I will return for service if I ever need body work. He worked on my Prius Prime which requires another level of expertise.

My wife took her Prius to Girard after the catalytic - Rob Hagar

My wife took her Prius to Girard after the catalytic converter was stolen. From the police photos (see attached), it was clear that the wire to the oxygen sensor was cut (I even had an estimate from the parts dept 2 weeks earlier showing the cost to replace the catalytic converter AND oxygen sensor), BUT Girard had to "inspect" the vehicle. They then charged us $125 and $10 for shop supplies to give us an estimate (also attached) that DID NOT include the oxygen sensor. Here are some questions for Mr Lenny Galante (service dept manager): 1) How did your technician (A45), service advisor (Hilliary Drexler), and you miss the cut wire to the oxygen sensor? 2) What shop supplies were used when you "inspected" our vehicle? No work was done on our vehicle, so no shop supplies would have been used. 3) We never gave written approval for an estimate over $50. Why do you and your service advisors operate in violation of state law? 4) How long did it take your technician to take photos of the damage? Doesn't a 1-hour diagnostic fee seem excessive? 5) Why did you threaten "storage fees" when you never contacted us after you inspected our vehicle? 6) Why did your technician, service advisor, and you provide a materially deficient estimate which DID NOT include the replacement of the oxygen sensor? 7) How often are "fuel lines damaged" when a catalytic converter is stolen? This was the excuse that your service advisor gave us as to why our vehicle needed to be inspected. Even the insurance adjuster laughed at this explanation. 8) Why did you threaten to charge us "restocking fees" when we never authorized any repairs to be done? Ultimately, we paid $143 for an estimate that told us less than we already knew from the police photos of the damage. Why would we ever have you or your service department work on any of our vehicles? How can overlook such incompetence and/or willful negligence?

I went in and met with salesman Izzy and had a good... - T

I went in and met with salesman Izzy and had a good experience, he is knowledgeable and helpful. This is the 2nd purchase I have made with Izzy. Great experience

Service department is something to be desired. - cincinb79

Service department is something to be desired...Hum... Not quite sure how this works. Something has been drawing the battery from the time I purchased the truck in 2017 from Charles Toyota. Went through several batteries, and several deployments. Now that the truck is out of warranty, they finally found the frayed wire from the starter that they installed at my experience of over 400 bucks. Maybe the starter will work???? Maybe they finally found out what is drawing the battery, I hope so. Truck has less than 12000 miles on it because I am afraid of being stuck somewhere with a dead battery. Time to trade it in while it is able to start.

Im so ma, i bought a car from curry toyota in watertown - munchkin317

Im so ma, i bought a car from curry toyota in watertown in Dec and they never checked the A/C they just wanted to make a sale, so now that its hot out i realize its not working and now they want to charge me for a diagnostic and whatever cost to fix it I would have never bought this car if I knew the AC wasn't working so I wouldn't recommend buying a car from here and I will never buy a car from here again that's poor advertisement and poor customer service the AC should have come with the car why do I have to pay for it to fix it

We recently purchased a new Toyota vehicle from Dowling... - patzo95

We recently purchased a new Toyota vehicle from Dowling Toyota and we hold the highest of praise for this dealership and Chris Dowling. It was our privilege to fly in out of state and work with this great group of professionals. The process was simple and smooth. Chris will go above and beyond to get you the vehicle you need at the best deal around. If you encounter any problem, Chris will work to make it right!! They are honest upstanding professionals that more than adequately represent the quality that you expect from Toyota. Buying a vehicle from a dealership does not need to be complicated and we dare you to compare the experiences that you have had and will have with other dealers against the ease and straightforwardness that you will encounter with Dowling Toyota!! If you are looking for a vehicle, please check out Dowling Toyota as they will take care of you and give you the respect you deserve. This is a small family owned dealership that is not weighed down with the red tape, fees, and upselling that haunts the typical car purchasing experience. The Toyota brand is well represented and characterized by Dowling Toyota of Litchfield, CT. Do yourself a favor and call them for your next vehicle. Buy a vehicle from a Toyota dealer that you can trust. We did and it was an AMAZING experience!!!