25 Louisiana Toyota Dealers

I hate dealing with car salesmen . - William1

I hate dealing with car salesmen . I have in the past compared it to getting a root canal. Painful but necessary. This experience at Greg Leblanc Toyota was nothing like that. Very straight forward, friendly, and professional.

Great experience! - CGALLATY

Great experience! My sales rep Jo Evans was a great guy and explained everything well!

I have bought two cars from Mr. - TKap

I have bought two cars from Mr. Noah, and have highly recommended him to friends and family. He never rushes or pressures you. AND he's available after the sale if you have questions.

Customer service & advisors are friendly & knowledgeable. - Ayannah1

Customer service & advisors are friendly & knowledgeable. They make u feel welcomed. Excellent SERVICE!!🤗I will recommend them to friends & family!!

John is the best! - Bradley R

John is the best! Very friendly and helps anyway he can. If there is a way John will find it.

Vern professional when addressing my questions. - [email protected]

Vern professional when addressing my questions. It took a little longer for the parts to come in but I’m glad I to have my vehicle. It’s fixed and working good

Michael Turner was excellent. - Mhopesjr

Michael Turner was excellent. He was attentive , professional, and courteous. He made the sales experience a great one.

Great service and people are very knowledgeable about all - None

Great service and people are very knowledgeable about all phases of vehicle maintenance as well as new vehicle offers.

I took my vehicle for a regular oil change on 11/21/2022. - josiemcknight8

I took my vehicle for a regular oil change on 11/21/2022. Service was ok, yet the prices for the oil change keeps rising. I have been putting plenty of miles of my vehicle, so I am averaging an oil change every 3 1/2 months and trust me, the prices keep climbing. Within the last six months, the price has risen from $74 to $94.76! In addition, they have started charging more if you use credit cards! I understand you have to keep up with inflation, yet I think it is ridiculous for a big business such as Team Toyota to charge more if a patron uses a credit card. Come on Team Toyota!!

They do not give people with POOR CREDIT a... - danadee59

They do not give people with POOR CREDIT a chance…EVERYONE DESERVES A SECOND CHANCE…

Great Service! - #NOLAcarguy504

Today’s service was very quick and great customer service. This morning was customer appreciation day and enjoyed the treats and water for customers. Also truly appreciated Kimberly Polk for being so helpful and ensuring I had the best customer service experience!

tl;dr I had an extremely negative experience working - hknipp

tl;dr I had an extremely negative experience working with sales at Toyota of Slidell. I would not recommend this dealership to anyone due to the lack of transparency and dishonesty throughout the process. Full Story I reached out inquiring about a 2022 Rav-4 Hybrid. I spoke with a salesperson via text, explaining I had a baby at home and could not come in. She said that she could discuss vehicle information and pricing via text. I asked if they had an LE. I was told no, they had two SEs and an XLE that would be available in three weeks. I asked for the final price for the XLE and then the “out the door” price with all taxes and fees included. I was told the fees would total $3,759.15. I countered the "out the door" price with a lower price and was told that my price range would be better suited for an LE. Having originally asked for an LE, I asked if they had one. I was told they could order a blue one that would be ready in 3 weeks (the same timeline for the XLE – yet that was never mentioned to me when I was specifically inquiring about an LE!). This is where I should have walked away, as it was clear here that this dealership was not interested in being transparent. By this time, it was Friday evening and I decided to take a break for a few days. On Monday, I texted back asking for the final price for the LE. First, they told me they did not have one available. I sent them the screenshot saying they could get me one in three weeks from our conversation on Friday and then they told me they did have one available after all, but in white. I did not care at all about color, which I told them several times. I asked the price and “out the door” price for the LE. I was told the taxes and fees would total $3,790. This $30 more than the fees for the XLE. The LE was about $3,000 cheaper and the fees should have been less, not more, as taxes would been less. When I asked why the fees were $30 more, the salesperson vehemently claimed that I was incorrect (I was not – I recalculated many, many times). The manager then started calling my phone and both insisted I needed to come in. Clearly, they did not want to keep putting these things in writing where I could easily double-check their math and keep a record of their own quotes. Eventually, the salesperson told me that this price included “state fees/documentation” that was never mentioned in the “out of door” price for the XLE. I offered to pay for the asking price of the car, the relevant taxes, plus only the fees I was originally told about and was told no. The difference was only $378.25. They stated they could not lower the price because they were unable to “negotiate with the state of Louisiana.” I pointed out that the $425 doc fee was not to the state of Louisiana and they said it was their “notary service changes” and “non-negotiable.” Clearly, they were willing to lose my business rather than admit they had randomly increased the fees when I inquired about the LE. It is really sad to think I would have a car and they would have had a sale if they would have just budged on this $30 in the beginning when I first pointed out the discrepancy in charges. However, by continually doubling down on the discrepancy and pulling out more hidden fees, they lost my business forever. At this point, I was fed up and walked away from the deal. It was never about the price difference; it was about the dishonest business practices that lacked transparency. If they were willing to be so manipulative this early in the process, I had no faith that they would not try to insert more hidden fees as I progressed through the process. I refuse to invest my time and money into a shady business. If you want to work with an honest, upfront dealership, this is NOT the place to go. I would be happy to pay another dealership MORE money for the same car if I was treated with respect and honesty.

Great dealership that really impressed. Working with... - gsarrat

Great dealership that really impressed. Working with Johnnie Balfantz was a joy, and he really made what is usually a difficult process so easy. He had us in and out in record time, and even took time to set up all the bells and whistles on our new Highlander. Go see Price LeBlanc, and specifically ask for Johnnie. You won't be disappointed.

Outstanding Customer Service! - Jean10

Andrew Barrow and Mario Calloway always deliver Gold Star Customer Service! They are nice, friendly, courteous, respectful, knowledgeable, professional and an asset to John Harvey!

Justin & John are awesome - y2flu

I was looking for a 2018 Toyota CH-R in a very rare color (Radiant Mica Green). Started out in Baton Rouge, at the dealership closest to where I live. They didn't have the color I wanted, but he told me that he could get it from the closest Toyota dealer that had one (which was Hixson). So, we began to negotiate, but red flags went up when he only offered me $3500 for my trade-in (the Kelley Blue Book value when I looked it up was nearly $6000.) When I questioned him about it, he made up a bunch of excuses as to why my car wasn't really worth what KBB said. Anyway, we finally struck a deal for $19000 + my trade-in value. He went to verify it with his boss, and came back and told me, "I have great news. My manager is insane for agreeing to this, but he says you can have a CH-R for that price, but it has to be that one right there (which was sitting on their showroom floor, in a completely different color.) I told him I wasn't interested and left. As I was leaving the parking lot, I called Hixson and was connected with a salesman named Justin Brown. When I mentioned the vehicle he immediately knew which car I was talking about, and told me he'd call me right back for a bottom line "out the door" price. Sure enough, 5 minutes later he called me and offered me the car at $100 over invoice ($24817 including taxes & fees). He asked me to send my VIN # and some photos of my vehicle so that he could assess the value. He told me he could give me the $5817 for it no problem, and I could pay the rest ($19000) in cash. So, I made the 3+ hour drive to Leesville early this morning to pick it up. I met Justin, who had all of my basic paperwork ready to go. I was then introduced to John, who was in charge of all the finances and warranties and whatnot. He, too, was super-nice (despite being a Cowboys fan) and was awesome to deal with. In less than an hour after arriving at the dealership I was driving off the lot in my brand-new CH-R. I could not be happier with my purchase and the service I received. Do yourself a favor and go visit Justin and John at Hixson,

Lake Charles Toyota treated us like family. - HWidcamp

My mother-in-law was in need of a new vehicle and was interested in a Toyota Camry. We went to Lake Charles Toyota to see what they had to offer. Our salesman, Wool Wooldridge, met with us, and immediately treated us like we were his mom and sister. It was raining when we arrived, so he found the car we were interested in and brought it to us to look at so we wouldn’t have to go out in the rain. The experience from there only got better. He brought us 4 different Camrys to look at, then the rain stopped and we decided to walk out on the lot with him. That’s when she spotted the car we drove home in that day, an electric blue C-HR. It just so happened this car was exactly in her budget. Buying this car was not like any other experience we have ever had. From looking at cars with Wool, to signing papers with Ricky Wilson, it was just amazing! On top of the great experience with buying the car, we also got free lifetime oil changes and inspection stickers! You just can’t beat that! We will definitely be back to Lake Charles Toyota!

Going Back for Things not Checked and Repaired - Birgit

The first time a tire sensor went out on my way home on the tire that was changed at the dealership. I went back and after another one and a half hours of waiting was told that they didn't have the sensor in stock. The second time I ended up with oil smudges on my seats. The check sheet had all check marks in the green. When I return to my house and pull up in my driveway a nice gentlemen stopped to tell me that one of my rear break lights wasn't working. So they didn't check my lights either. Now I wonder if they even checked my filters or anything else. Went back and the service manager fixed the break light for free. Yes, my car is 10 years old, but I bought it at this dealership and have been a regular customer for these 10 years. If they don't want to work on it any more they can refuse it. But until then, I expect them be honest on the work they perform, which they are NOT.

I had been looking for a 2022 Toyota 4-Runner for some - JLB

I had been looking for a 2022 Toyota 4-Runner for some time. When the 4-Runner I was looking for was available at Musson-Patout. I reached out immediately and they were able to get me rolling easily and quickly. Great experience.

I went to All Star Toyota and looked at a new Tundra.... - randallducote

I went to All Star Toyota and looked at a new Tundra. They looked at my Tundra and told me they would give me 17 thousand for it, and told me the would give me 18 if it had better tires. I put new tires on it and went back in two months. They looked at my truck and told me they would give me 10 thousand. When I inquired about the drop in the amount they offered they said it was because the wheel bearings in the rear end were bad and needed to be replaced. I told them that I wanted to talk to the sales manager because I was angry about why a 1500 dollar repair was going to knock 8 thousand dollars off the value of the vehicle. When I started talking to the sales manager he stuck the palm of his hand in my face as to tell me to shut up. I told him "Don't stick your hand in my face like you are talking to a kid." I then did it back to him and asked him if he liked it. He then started yelling "That's it." He then walked off. I guess he doesn't know they sell Toyota trucks all over the world and was thinking he had the only ones. I just went to San Antonio and purchased my new crewman. I wouldn't buy a pecan from All S--t Toyota. When They replaced the wheel bearings in the old truck they told me to be there at 8 am, and I was. They put the truck on the rack and began working on it at 1pm. When the truck was driven out of the bay the front end was rubbing because they had bent the dust cover on it. They told me to bring it back if it didn't stop in a couple of weeks but it was 4pm so they didn't have time to find out what was rubbing at that time. These people are idiots and should be cleaning the parking lot at a fast food restaurant.

consistent concern shown - 'Lipe'

I must highly recommend the sales associate Kevin Gorman at Toyota of Bastrop. After first interacting with him some months ago in my search for a low-mileage 4Runner, he has kept up with me, and called periodically when something has come in that he thinks might fit what I am looking for, I did eventually find my deal through Car Gurus and will be picking up that vehicle tomorrow. When I told him of the vehicle, mileage and price I am getting it for, he genuinely seemed happy for me. I have a Toyota household. My son will be graduating in a few. He has his eye set on a Toyota 86; I mean he is every bit as enthused over that car as I was for one of that car's forebears in the 1980s, The Corolla GT-S. It's kinda in our blood that when we find something good, we stick with it. Sales people like Kevin Gorman make that a whole heckuva lot easier!

Service, service, service! - MamaV

No one but Van Trow Service has worked on my Highlander since I bought it including oil changes. It is in tiptop condition and it's going on eleven years. MY Service representative has never failed to deliver.