Nasty place to buy a car! - artg
Nasty place to buy a car!!
Let me tell you why. B. Kirby is a pill. So is the manager and the finance person. If you want to be treated like a second-class citizen this is the place for you. We were looking for a used car that was in decent shape. The one we saw was in good mechanical condition. Cosmetically it needed a few things. They would not spend the $10 to replace the windshield spray nozzle. Image selling a car to someone when they cannot clean the windshield to see out of it, "customer safety" must be their moto. They absolutely refused to correct any issues like that. They claimed to have done a through vehicle check including all the fluid levels, surprise when we looked under the hood the power steering fluid was low, radiator was low, there was a dead mouse sitting on the frame of the car that had been there for a while. Ole B. Kirby couldn't care less showed no surprise or concern never even offered to get rid of it or fill the fluids as they had claimed to already have done. We did purchase the vehicle but that was a run around. Grieco refused to accept a personal check or a debit card. They expected us to go to the bank and then bring back a bank check or they would take a personal check and we would have to wait 10 days for the check to clear before we could have the mouse mobile. We decided to leave and let them keep the car. We got in the car and by the time we started backing out the finance person came out and said the manager would be kind enough to accept half the price in personal check and half the price as a debit. Wasn't that great for "us". Then they charged us $125 for going to the registry the normal charge is $50. Then of course their $250 document fee and I don't remember what other fees but it added up to about $500 over the real costs of the vehicle. Needless to say, we will not be buying from ANY Grieco location in the future. I would recommend that you stay away as well. I have bought many cars for myself and my 5 children I have helped other family members buy cars on numerous occasions this was, BY FAR, the worst experience I have been involved in. One more notch on the old Grieco belt. Good job boys, hope that new dealership your build ends up as a homeless shelter soon.
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